From the very beginning all the way through the process to the very end, ebenegate have been professional, supportive and very easy to speak to. Customer service has always been great. I called today... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Thank you Yuvranee Conhye! I had to phone again today because Bristow and Sutor will not leave me alone, despite numerous warning from Ebenegate not to contact me! She was extremely helpful, put me at... Näytä lisää
A lovely lady named Sarah hoy called me today as I requested, she was absolutely amazing at helping me make a payment plan and explaining my options as had fallen behind! 5 stars from me, absolute b... Näytä lisää
Yritys on vastannut
Zoe was absolutely incredible today Im so grateful to these people 💓 for saving my mental health ans changing my life 1 million percent recommend 👌 x
Yrityksen tiedot
Yrityksen kirjoittama
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Yhteystiedot
Yhdistynyt kuningaskunta
- ebenegate.co.uk
4,9
Erinomainen
3 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Don’t respond
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Exceptional professionalism all the way
From the very beginning all the way through the process to the very end, ebenegate have been professional, supportive and very easy to speak to. Customer service has always been great. I called today to request my completion letter and Sharvam was happy to help me and got a letter sent to me straight away. Thank you Sharvam! You saved my day today!
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Sarvesh was exceptionally helpful today…
Sarvesh was exceptionally helpful today and put my mind at ease!
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Request
Callum Grey was very professional he give help the support I was looking resolved the issue easily without delay I will want to thank him for been so calm
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Customer service
The lady (Harshkha Boodhun) who dealt with my query was very attentive, helpul and professional.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Excellent service from piyush
Excellent service from piyush, very helpful .
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Excellent service!! Couldn't be better
Ebenegate provides exceptional debt relief support. The team is professional, understanding, and clear at every step. They take the time to explain options honestly and tailor advice to your situation, which makes a stressful process feel manageable. Communication is excellent and you truly feel supported throughout.
Highly recommended for anyone seeking trustworthy UK debt help.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Zoe was absolutely incredible today
Zoe was absolutely incredible today
Im so grateful to these people 💓 for saving my mental health ans changing my life
1 million percent recommend 👌 x
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Excellent
Excellent, very informative and put my mind at rest. Uploaded documentation there and then, all done.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Thank you Yuvranee Conhye
Thank you Yuvranee Conhye! I had to phone again today because Bristow and Sutor will not leave me alone, despite numerous warning from Ebenegate not to contact me! She was extremely helpful, put me at ease and stoped me from having a nervous breakdown yet again. She has been very kind and informative and has contacted Bristow and Sutor and reminded them not to contact me again. This company is relentless! Thanks to the team at ebenegate I can rest assured I am protected. Please thank Yuvranee Conhye from me! She’s a very pleasant person to have at the end of the phone when you’re stressed.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Dreadful company avoid
IVA1020645H Dreadful company avoid! I have spent 6 years paying off my IVA with the total debt being around 20k. I contacted them after my last payment and they confirmed that the IVA would now be closed and I'd receive a certificate of completion. 2 months later I've then received an email out of the blue saying that "as discussed" (no one has discussed anything with me) they have determined that actually the total debt is 23k. They have not explained where this extra debt has supposedly come from. It is impossible to have increased the debt as I have not taken out anymore credit and have made all of the required payments. They are now wanting to hold a meeting to terminate the IVA completely due to this supposed 'breach' which would mean that after 6 years they pocket the money I've been handing over, and I'm left with a 23k debt at the end of it. And before they respond to this saying to get in touch with them, I HAVE and they do not respond to emails.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hello Miss Davidson,
Thank-you for your review. We take all complaints seriously and strive to provide the best possible service to our customers.
Your complaint is currently being investigated by our Compliance Department and a formal response will be issued to you within 8 weeks.
Thank you again for bringing this to our attention. Your feedback helps us to improve our services and ensure that all of our customers have a positive experience with us.
If you wish to discuss this matter further, please contact us at complaints@ebenegate.co.uk.
Kind Regards
Ebenegate Complaints Department
Excellent bloke issue sorted in minutes…
Excellent bloke issue sorted in minutes could not have been better
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Charles was very helpful and made…
Charles was very helpful and made solved my query easily.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Durgesh was prompt and efficient
Durgesh was prompt and efficient, great communication.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Mikeal Dhalapah Was very helpful in a…
Mikeal Dhalapah Was very helpful in a stressful situation. Very good customer service!
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Ruth Sefali was very helpful
Ruth Sefali was very helpful, patient and resolved my query quickly. She dealt with my query with ease. Very polite and showed compassion. They provide a good service. And I would definitely recommend them.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Amazing service
Vidisha customer service was brilliant professional and soft spoken m. I am extremely impressed with customer service. Well done!!!!!!!!
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Peter
Peter, was very helpful and sorted everything I needed in a quick and timely manner.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
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