Great customer service. Have always loved Caravan coffee and found that two recent 1kg bags of ground espresso didn't work in our machine - when they usually work perfectly. Caravan were kind enough t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time buyer from Caravan Roasters. Daily coffee great. Amazing full flavour. Not bitter. Well packaged. Good service. Will be buying again. Wishful thinking but maybe an order has been put in for... Näytä lisää
Yritys on vastannut
Recently signed up for the subscription service. Absolute game changer I don’t ever have to worry about running out anymore and the coffee that’s sent out has been roasted within the last few days nic... Näytä lisää
Yritys on vastannut
Fast efficient service & delivery. Coffee arrived well packaged & smelling good (even through the box!) Mostly really good coffee although I did find some strength & tasting inconsistency between... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Caravan Coffee Roasters
Yrityksen kirjoittama
SHOP COFFEE SHOP SUBSCRIPTIONS SHOP KIT
Caravan Coffee Roasters produces artisan specialty coffee sourced from the finest beans from around the world, roasted here in London.
Sourcing
Caravan’s Sourcing Principles are simple: economic freedom for all, environmental stewardship, and the pursuit of mighty fine coffee. Three broad areas of focus which are the foundation of our values as an organisation. Alongside our strict standards on roasting, service, and education, we are committed to creating and sustaining impact-driven partnerships throughout our supply network, ensuring that each batch we roast and each cup we serve helps support the communities we work with.
Roasting
Our approach to roasting comes from our appreciation of the culinary experience, starting with the basics: delicious ingredients, well prepared, presented beautifully. We believe that great coffee should be enjoyed in whatever way you like - no judgement - so we craft our offering to be delightful as filter or espresso, in milk or without.
Yhteystiedot
Lamb Works, North Road, London, N7 9DP, London, Yhdistynyt kuningaskunta
- 02071017663
- orders@caravancoffeeroasters.co.uk
- caravancoffeeroasters.co.uk
4,7
Erinomainen
722 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Your coffee as always tastes great
Your coffee as always tastes great. However this is let down by below par packaging. The reusable seal tore off after opening the packet.
17. huhtikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hey Mr Irwin, Thank you for taking the time to leave a review. I am really glad to hear you are enjoying the coffee but disappointed RE the packaging. You'll be pleased to know that this packaging will be changing soon, watch out for updates on this. This will certainly resolve the issue that has been faced with the recent bags. Thank you :)
Received unsolicited emails from third…
Received unsolicited emails from third party.
14. huhtikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hi There, I'm really sorry to hear you have received some unsolicited emails. You should only be receiving emails with regards to your subscription and only from Caravan Coffee, no third parties. Please could you forward the third party emails that you have been receiving? This is slightly concerning and we need to look into this immediately. Please email us at orders@caravanandco.com thank you
Fast Delivery and great coffee
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Caravan Coffee Roasters
Hey Jamie, so glad to hear this! Thank you for the review :)
Great coffee delivered fast !
9. huhtikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hey Geoffrey, so glad to hear this ! :)
Consistency every time!
Consistency for me is key! Whether it’s at an establishment that serves caravan coffee or my home machine the beans are always delivered within days of being roasted and the flavour notes are lovely!
2. huhtikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hello Phillip, Thank you for leaving such a great review. We are so pleased to hear this ! :)
Great coffee beans and an easy service.
11. maaliskuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hi Matthew, We are so pleased to hear you are enjoying the coffee and our service :)
Great-tasting coffee!
Great-tasting coffee! The roasters' rotation coffees are always amazing, and the note card explaining the brewing recommendation and original and tasting notes is a great addition to the experience.
28. tammikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hey Philip, Thank you so much for a lovely review.
Always good customer service but Royal…
Always good customer service but Royal Mail so slow delivering this coffee…
24. maaliskuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hey Rebecca, Thank you so much for taking the time to leave a review. We are currently reviewing our subscribers postage options to ensure a faster tracked service. We will update all customers within the next coming weeks :)
Tastes great and compostable
Tastes great and compostable. What more do you need from a coffee pod. Thank you
11. maaliskuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hey Gemma, Thank you so much for taking the time to share this review. We really appreciate it :)
Freshly roasted and balanced…
Order arrived quickly via the post office, the coffee beans were roasted recently which is essential for a great espresso. Top marks so far… I am already planning on ordering again.
6. maaliskuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hey Brian, Thank you so much for your kind words, we are delighted ! :)
Vastaus yritykseltä Caravan Coffee Roasters
Hi MVJ,
Thank you so much for taking the time to leave such a lovely review, it is highly appreciated.
Wishing you many more fabulous cups of coffee!
Libby
Amazing customer service!
Had a few delivery issues to start and the team were incredibly helpful, quick replies and refunded my order as well as resending a complimentary bag of beans! Amazing customer service and the actual beans themselves are delicious!
20. tammikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hi Meghan,
Thank you so much for taking the time to write this wonderful review.
We are so glad that you found the customer service team so helpful and that we were able to resolve your issue so quickly and efficiently.
Thank you for making us all smile!
Libby
Gift Subscription
Coming to the end of a gift subscription. The main point is it was easy to setup, timely deliveries and an interesting selection of coffees to try out. Though one bag was damaged by a less than obvious manufacturing fault that exposed the beans. I was impressed that Caravan handled it very well and got a replacement out to me promptly. So no qualms about coming back for more in the future.
11. helmikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hi Rob,
Thanks so much for this lovely review.
It is highly appreciated.
We hope that you consider opening a new subscription with us soon, we have a wide range of delicious single origins coming up this year!
Kind regards,
Libby
Vastaus yritykseltä Caravan Coffee Roasters
Hi Jim!
Thanks so much for your wonderful review!
You sound like an amazing friend!
Wishing you many more coffee mug 'cheers' to friendship!
Libby
Great coffee, great service
For starters, I love their coffee. My favourite from a range I've tried in recent months. But what prompted me to leave this review is their service. I had an issue with a delivery and they rectified it in double quick time with grace and good will. Thanks, Caravan.
29. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Caravan Coffee Roasters
Hi Alan,
Thank you so much for leaving this lovely review, it is highly appreciated.
Wishing you many more fabulous cups of coffee, and a wonderful day!
Thank you for reaching out,
Libby
Excellent bag of coffee.
We have both enjoyed our first bag of your coffee. We look forward to seeing other flavours in the coming months.
8. tammikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hi Chris,
Thank you for your lovely words, they are highly appreciated amongst the CCR team! We have a wide range of Single Origin coffee beans arriving in 2025, it's very exciting!
I have noticed that your review is lacking a star! We are always welcome to receive feedback, please email me on orders@caravanandco.com.
Many thanks,
Libby
A lovely present again
A lovely present again. Everyone knows I like coffee so these presents arrive regularly. Easy to sign in and to choose, The coffees vary, but the changes mean I'm never bored.
7. tammikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hi Ian,
Thanks so much for this lovely review.
It is highly appreciated.
Kind regards,
Libby
Amazing coffee!
31. joulukuuta 2024
Vastaus yritykseltä Caravan Coffee Roasters
Hi Jono,
Thanks so much for this lovely review!
Wishing you many more fabulous cups of coffee!
Libby
Excellent coffee
6. tammikuuta 2025
Vastaus yritykseltä Caravan Coffee Roasters
Hi Gail,
Thank you so much for this lovely review.
It is highly appreciated.
Have a lovely day,
Libby
Vastaus yritykseltä Caravan Coffee Roasters
Hi Gill,
Thank you so much for this lovely review,
It is highly appreciated amongst the team.
Wishing you many more fabulous cups of coffee,
Libby
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