My guarantor works a senior role at a major financial institution. They rejected the first employment reference for not being senior enough. So we got someone more senior. Rejected again. "T... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My partner and I have gone through such a difficult time dealing with guarantors, estate agents, the lot of it. But thanks to LEAH we have successfully had all of our references go through. She was an... Näytä lisää
Yritys on vastannut
I have called twice of two days and both times have been incredible. Leah is an angel!! She was so helpful and calming that made all my enquires resolved in no time. Highly recommend this platform and... Näytä lisää
Yritys on vastannut
This is my first time to do everything online with rental application process. Staff Edward is my lifesaver! He's very professional, knows his stuff, very knowledgeable in his field, very understandin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We’re on a mission to revolutionise renting and help people grow, both financially and towards a better life. That means making things faster, easier and fairer for everyone – renters, agents and landlords alike.
Yhteystiedot
First Floor, One Suffolk Way, TN13 1YL, Sevenoaks, Kent,, Yhdistynyt kuningaskunta
- 020 3966 3850
- renter.support@canopy.rent
- canopy.rent
On vastannut 2 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Well done katie o carroll !!…
Very efficient company who do the job properly!! Particularly impressed with Katie o'carroll ... very polite , amiable, professional with human touch... she made it very stress free process.. give her a rise or a promotion !!! Thanks
fast response
Good customer support
Hooray for Holly!
We've never worked with canopy before and struggling with mental health and completing forms is overwhelmingly daunting. Holly went above and beyond to help us both and even helped uploading documents where we struggled. She updated us by telephone and email. She was very kind and patient and very understanding of our circumstances. I think there may have been a few tears of joy when we found out we passed our referencing. Holly, thank you so so much for all your help, you are an absolute star! Jodie & Daniel
Platform was easy to navigate
the platform was easy to navigate
Straightforward
It is a very straightforward process, easy to follow and speedy. Excellent!
Very satisfying
This agency really came through for me . I do appreciate the a lot
I couldn't get an important online form…
I couldn't get an important online form to work and Ruvini did the hard work for me.
Have recently used canopy rent Went…
Have recently used canopy rent Went through the whole process which they said should take 15 minutes. Well 3hours later was still trying to complete the application. Very intrusive and in my opinion a lot of unnecessary information. Would definitely not rent another property if they were involved. Also received phone calls from a removal firm without our knowledge so obviously our number has been passed on. It’s not rocket science from where they got the number
Erin at Canopy
I spoke to Erin on the phone today. She was really helpful with giving me information and help I needed to sort out my employer reference. Very friendly service.
Dangerous data/ ID collecting
Invasive , inflexible , AI, ineffective, unnecessary. Designed to ' speed up' referencing. It does the opposite. Extremely intrusive. 1000s agree ! They now know my name, address, dob, face id, hologram of passport, all HMRC info, UTR & ALL bank details. Most definitely illegal , unethical & a data collection exercise to enable ID theft. Very dangerous. Ive hated every minute of it but without it you cant move forward with application. The " team" also reject PERFECT images, documents etc. This whole process made me so ill. Just an excuse to collect data & BEWARE in their t & Cs they "cannot guarantee" the safety of your information. Definitely need reporting to trading standards. In shocked how they are permitted to even do this when your data is at risk. Avoid if you can as an agent/ vendor or buyer/ renter! Watch out for all the fake 1 * reviews from those who have ONLY reviewed Canopy!
Very quick and easy to use
I appreciate the app because it was so…
I appreciate the app because it was so helpful and informative to know how to manage.
I can’t recommend Canopy enough!!
I had a great experience with Canopy employees. I phoned multiple times and everyone I spoke to was so helpful and really friendly which put me at ease. I was given multiple options for my queries so I didn’t have to keep calling. Erin in particular kept contact with me by email to talk me through each step and got me all the way through to completing all of the references. Thank you so much Erin and everyone at Canopy!
Great customer support
it was quick and smooth
The agents with whom I have spoken have…
The agents with whom I have spoken have been helpful, prompt, and understanding. I am so grateful for their expertise and nuance.
Was easy to go for each step..
I have to agree with all the 1 star…
I have to agree with all the 1 star reviews - very difficult to work with if you have anything that is not a typical 9-5 job, and it asks for an alarming amount of very personal information. However, I was lucky enough to deal with Holly who was very helpful and understanding, so that's why I'm giving it 2 stars.
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