CanaDream RV - Vancouver Arvostelua 

The staff member that I dealt with and that checked the vehicle at returns was excellent she was very friendly and efficient

Wir hatten eine wundervolle Zeit in BC und der Camper war einfach fantastisch! Wir waren mit 3 Teenagern unterwegs, es hat super gepasst!
Wir würden es jederzeit wieder machen.
Das Personal war sehr freundlich!

Short waiting time, RV was prepared properly, introduction into the functions of the RV was very short. Friendly staff.

We had a wonderful experience with CanaDream during our almost four-month trip through Canada and Alaska.
We travelled around 15,500 km with a modern truck camper, including the Yukon, Dempster Highway, Tuktoyaktuk, Alaska and the Canadian Rockies. The vehicle and camper were comfortable, reliable and perfectly suited for such a long journey.
We especially appreciated the friendly and professional support from the CanaDream team. A particular highlight was the excellent help we received when we needed to change our tires in Dawson City – the support was quick, helpful and made a real difference during our trip.
We also appreciated the flexibility with our earlier return in Vancouver.
Overall, a fantastic experience and we would definitely rent with CanaDream again.

It was so nice having a new, clean RV to use for 3 weeks with our family of 6, driving down the coast to California and to Disneyland! It was truly a dream come true! We had everything we needed in the motorhome and there was lots of space for us to spread out, eat, sit down and relax, and sleep. Lots of storage and very easy to drive and maneuver. It was comfortable and such a pleasure to stay in for our long road trip!

If I had any suggestions or critiques, it would be that I wish there was an oven, and we could use the awning. That would have been very helpful and useful! I had to cook my homemade lasagne partly over the stove and then in the microwave. And we had to buy a canopy to provide us with shade. But other than that, everything worked great! I really appreciated the large fridge and freezer and all the storage compartments! We had more than enough space to pack all our food and supplies and belongings!

Everything between the check-in and the check-out was fine. We had a great time on our roundtrip through British Columbia with your Camper.

Bei der Ankunft im Center erfolgte eine freundliche Begrüßung. Die Übergabe der Fahrzeuge ging zügig von statten. Die kurze aber informative Einweisung enthielt alle wesentlichen Punkte.

Picked up a SCV in Vancouver for 15 nights touring around BC and into Alberta.
To be honest Western Canada is so amazing we still would have had a 5 star experience driving in a tuk-tuk!
The SVC although having done 78000 kilometres was getting tired...leaking sink tap, tired/worn trim and woodwork split and damaged but I guess that's just a hard working hire fleet for you.
Bed was excellent, very comfortable, combination oven was confusing, shower hot and toilet was good, all in all it was a great solution to touring beautiful Canada (although we did have a look inside a Frazer rentals RV and that was considerably more upmarket and swish! - but I expect more expensive to rent?)
The power unit was typically Ford (most RV's had Ford power - no power from it's asthmatic V8, all noise but not much "go", no luxury, poor brakes, dreadful vague steering, wobbly suspension and poor plastic interior - that's nothing to do with Canadream, that's just a typical North American Ford thing.
As a European driver it was looking back to the types of vehicles we drove back in the 1970's...I guess it'll be a few decades before Ford catch up.
An amazing holiday spent in amazing Canada, talking to amazing Canadians looking at amazing wildlife and the countryside driving round in a nice RV.
Canadream pick-up and hand back was very well done. Fantastic holiday.
Can't ask for anything more.
We're definitely planning to return (and maybe checking out the prices of a Frazer RV just for some luxury).

Both pick-up and drop-off were very smooth. The RV was brand-new and in excellent condition.

Check in and Check out were easy. Friendly staff. Nice vehicle.

Veículo sujo, câmera de ré desativada, cama traseira quebrada, almofadas da cama dianteira maiores que a cama, impossibilitando o uso da mesma, gerador quebrado, baterias do RV não seguram carga e gerador não funciona para recarregar as mesmas.
Resultado: tivemos que jogar a carne do churrasco fora.

Uma folga enorme na direção quase causou acidente em um dia de vento cruzado.

Para finalizar, UM RATO A BORDO!

Tive que dormir por duas noites em um hotel caríssimo de Banff pois o cheiro de urina estava insuportável e também para tentar capturar o animal com uma ratoeira.
No final conseguimos, mas tivemos que jogar toda nossa comida que estava armazenada nos armários e gavetas fora, lavar todos os pratos, panelas e utensílios, roupas de cama, etc.

Solicitei o reembolso das duas diárias, mas me responderam dizendo que reembolsariam US$300, quando na verdade me custou US$1,500.

TENHO TODAS AS FOTOS E COMPROVANTES! ENVIO PRA VOCÊ SE QUISER.

NÃO ALUGUE COM ESSA EMPRESA!

The vehicle was dirty, the backup camera was disabled, the rear bed was broken, and the front bed cushions were too big for the bed frame (making it impossible to use); the generator was broken, the RV batteries wouldn't hold a charge, and the generator didn't work to recharge them.
Result: we had to throw away the meat we had bought for a barbecue.

Excessive play in the steering almost caused an accident on a day with crosswinds.

To top it all off—A RAT ON BOARD!

I had to spend two nights at a very expensive hotel in Banff because the smell of urine was unbearable and I needed to try to catch the animal with a trap.
We eventually caught it, but we had to throw out all the food stored in the cabinets and drawers, and wash every single plate, pot, utensil, piece of bedding, etc.

I requested a refund for the two nights, but they replied saying they would refund US$300, even though it actually cost me US$1,500.

I HAVE ALL THE PHOTOS AND RECEIPTS! I CAN SEND THEM TO YOU IF YOU LIKE.

DO NOT RENT FROM THIS COMPANY!

Easy pre check in instructions and helpful team on site

The RV was clean, everything worked and the systems manual was clear and well organized.

We had a great experience but definitely needed to refer to the booklet to solve issues. It would have been helpful to explain what DEF was; not owning a diesel vehicle left us puzzling! Thankfully a mechanic friend explained it to us over the phone. Apart from the DEF issue the vehicle was a marvel over the 11,000 km. travelled in five weeks. The camper had deficiencies from prior use but served our purpose well considering we drive the Dempster. In all a great fit.

The RV was practically new, very clean, and easy to operate. The orientation was provided in German by a German-speaking CanaDream staff member. The vehicle is over 9 meters long and weighs nearly 7 tons. It helps to have previous experience driving such large vehicles (large turning radius, etc.). Pick-up and drop-off were completely hassle-free. The downside was the additional fees charged for specific pick-up and drop-off times during regular business hours.

We travelled through Western Canada in a CanaDream motorhome for just over two weeks and overall had a very good experience. The RV was new, very clean, comfortable and well equipped. Apart from the battery issue described below, everything worked perfectly and the motorhome allowed us to enjoy a wonderful and memorable trip.

Unfortunately, we experienced problems with the house battery. The hotline was always reachable (phone or e-mail), although we sometimes had to wait quite a long time. The problem could not be resolved over the phone, so we had to make a detour to the CanaDream location in Calgary. Once there, the issue was identified and fixed very quickly and easily. In our opinion, direct access to a technician by phone or email could probably have saved us this unnecessary detour. This is the only reason why we are deducting one star.

Both the pick-up and return of the RV were quick and straightforward, and the agreed times were kept very well. Overall, we were very satisfied and would rent from CanaDream again.

Nice rv, very clean and easy to recive,
Kind staff and easy booking

- Making gravel roads accessible, many beautiful areas in the parks are only accessible via gravel roads
- We noticed that leveling chocks for uneven parking spots were missing; these appear to be standard equipment on Fraserway vehicles, for example.
- During the orientation, the employee left the outlet valve for the black water tank open. As a renter, I initially assumed that this was the normal setting. It wasn’t until after we used it for the first time that we were able to identify this obvious mistake.

Second time renting from Canadream and the pickup and drop off always goes smoothly.

Guter und unkomplizierter Service und zügige Abwicklung der Formalitäten.