CanaDream RV  Arvostelua 6 209

Easy to sort, great staff and a machine and a half to drive. Handled brilliantly.

Attention was very good from the start, very enjoyable experience. Very clear information on all of the things related to the RV

CamDream RV made the entire experience smooth from start to finish. The pickup and drop-off process was simple and well organized, and their team was incredibly helpful every step of the way. The vehicle itself was in great condition and exactly what we needed for the trip. Pricing was fair and transparent, which made everything that much easier to plan around. On top of that, their support throughout gave us real confidence while we were on the road. Looking forward to renting from them again in the future.

We have traveled using CanaDream several times and always enjoy it. Service is great, vehicles are clean, reliable and offer the perfect on the road travel experience.

Unable to use electricity because of wrong adaptor. “No lady” minimized in an insulting way as well. No consideration for compensation. Sat in a serviced lot all week u able to use it. Burned through tanks of propane & gas to run generator for heat. Thing was returned hardly used. “No lady” clearly has a major role. This was an important family trip for significant personal reasons of loss. We made the best of it. Unable to find an adapter where we were as well. Definitely felt insulted by this organization. Veteran support was null as well. Regrets

Great service and a very very quick response via e-mail from the customer support team! We rented the winterized RV! We had some issues in the preparation/pick up time and during our stay with the furnace. However, we experienced the help from the canadream team as very respectful and adequate and the issues were solved quick and in a good manner

Good service on the road !
We had a slow leak in one of our tires.
Canadream directed us to a garage that was able to repair it quickly.

Weather was great and snow helped the skiing

Customer service was great. The RV was in fairly good shape and everything worked well.

The RV was perfect. Had so much fun exploring BC. Was so surprised how well insulated the van was and how well it kept its warmth over night. Easy to drive, very comfortable. Everything was perfect, and can’t wait to book it in again.

Excellent staff to walk through the RV before we hit the road. Issue with the booking were very quickly resolved with no issues, we didn’t get hit with any hidden fees and the MHA maxi motorhome was spotless and very well equipped. Just recommend you take pictures of everything! Including odometer as we thought we were under kms but happened to be over - even with this it was cheap, easy, and will definitely be booking with Canadream again. Very happy!

The collection process was good, although the information given about the processes to deal with cold temperatures was inaccurate and required 2 follow-up emails to other support staff to clarify.
The emergency call centre was very helpful when needed.
Just a note of caution to foreigners renting (customers with a credit card in a currency other than CAD). The security deposit is an actual charge on your credit card, NOT a hold. If there is no damage at the end of the rental, there is a full refund in CAD. However, these 2 transactions will be processed at the buying and selling spot rate of your credit card provider. You will almost certainly get back less than the deposit originally charged in your local currency. I lost 8.5% of my deposit due to this issue.

Everybody was great to deal with and we were very happy with the RV and the service from the staff.

Campers were awesome for what we needed and held up real well in the winter would recommend to everyone. Big thanks to Marvin and Toni is well!

Great winter RV. Great organisation. Couldn’t come up with any way things could be better.
Great wok Canadream.

Canadream was excellent, I have nothing but good things to say. Partway through our long distance trip, our cruise control stopped working. Canadream approved the repair quickly, worked to get it diagnosed and fixed and immediately reimbursed the cost upon return of the RV. Customer service and communication was excellent throughout and worked with us to find a location that worked with our travel itinerary. The staff at the Brampton office were great to work with!! Pickup and drop off was efficient and straightforward. We'd definitely book with them again. And the RV itself was great too!

As we arrived at the station in Calgary our RV was waiting for us! Due to the online check-in everything went quick and smooth at pick up and after half an hour we were ready to roll!
Our RV was very clean and modern, cozy at the same time.
You can order your RV with your preferences and different insurance options! We are always happy with the Platinum Plus package, worry-free:)
The drop off in Calgary also went very smooth and quick!
It is not the first time we rented with CanaDream and it will not be the last time. See you again:)

Honestly a pretty good experience. The RV was nice and they didn't bother us even if we broke a few cups.
Maybe more explanations in the beginning could have be nice because it was my first time driving such a huge vehicle.

Overall fantastic time. Instructions were clear for check in process, and RV was ready on time and staff (esp Toni) were incredibly helpful! Would gladly rent from here again.

The wheel bearing went on the rental RV, very scary. There was grinding and noises when we left the parking lot we circled back but it kind of quit so we carried back on the road. We are lucky for sure travelling in the mountains. We ended up renting an SUV to make it to our destination but had to get motel rooms along the way and then come back two days in the wrong direction to pick up the fixed RV, drop off suv rental and head back home. So we were late getting home and didn’t get to go our original route planned but we made it safe and sound an Cana dream paid for the rental SUV and 3/4 of our motel rooms. So that was very nice. Good reminder to listen to your gut and make darn sure the unit is in proper driving condition before taking off. Other than that the RV would have served its purpose and was a nice option for our 3 week working vacation. It would also be nice to speak to the same person directly when issues do arise so your not repeating the story 10 times and trying to explain what is going on.