You can really feel the passion behind this company – the machine and all its parts were packed so thoughtfully. Unboxing it was a proper treat! The colour and size make it much nicer to look at... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The transaction and information sides of the business are as well run as the robots are well designed and well made. Clear, straightforward, prompt. Even international transactions are well orchestrat... Näytä lisää
Packaging was great, all parts included, functions as described, and build is sturdy. Slight concern: am getting metal filings/powder that seems to grind off where the Portafilter rubs against the... Näytä lisää
I absolutely love this company and everything it stands for. The innovation behind its products is truly impressive. My Cafelat Robot is not only beautifully designed but also incredibly capable o... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The Official Online Store of Cafelat in UK. We buy directly from Cafelat and carry the entire range of their products. Cafelat formed in 2008 by Paul Pratt from the UK. We supply a high-end accessories for barista and launched the awarded Cafelat Robot - Manual Espresso Maker.
Yhteystiedot
483 Green Lanes, N13 4BS, London, Yhdistynyt kuningaskunta
- N/A
- cafelat@cafelat.co.uk
- cafelat.co.uk
4,8
Erinomainen
355 arvostelua
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I absolutely love this company and…
I absolutely love this company and everything it stands for. The innovation behind its products is truly impressive. My Cafelat Robot is not only beautifully designed but also incredibly capable of pulling consistently excellent espresso shots. (better than any I've tried from top class machines over the years!)
On top of that, the customer service is second to none. The team goes above and beyond to support their customers, which makes owning their products an even better experience.
I’m a loyal Cafelat fan for life!
1. kesäkuuta 2026
International Shipping Win
Delivery arrived in China less than two weeks after placing the order. Product was shipped after 2-4 business days. Received multiple updates including customs clearance.
26. toukokuuta 2026
Phenomenal service
Phenomenal service! I was contacted by Cafelat before my order dispatched as they wanted to confirm that my order was correct. Quite rare these days!
11. toukokuuta 2026
The Robot makes espresso brewing a pleasure
Simple, clever design. Solid build quality and looks great. Making espresso with the Robot is a pleasure. That said, it took me nearly two months to figure out the right pressing technique, grind size, and coffee blend.
28. huhtikuuta 2026
I have had a big problem that the…
Dear Sir;
have had a big problem that the pressure gauge couldn’t go up to 2. Today, I found that the tamper’s diameter was 57mm, the basket close to59. It’s a “wash out”, not “extraction “anymore.
I would like to know how you’re going to fix the problem. I was disappointed.
Best regards
7. huhtikuuta 2026
Vastaus yritykseltä Cafelat UK Limited
Thank you for your feedback.
It is not uncommon for first-time users to experience low pressure when using the Cafelat Robot. In most cases, this is related to the coffee grind rather than the machine itself. If the grind size is too coarse, the water will pass through too quickly, resulting in low or no pressure on the gauge and a “wash-out” rather than proper extraction.
While testing your Robot with just water, the pressure gauge reach around 8 bars of pressure. You can also check the pressure gauge using the basket plug included in the package.
As outlined in the user booklet, online instructions, FAQs, and blog resources, achieving the correct grind size is essential for proper performance. We would strongly recommend reviewing these guidelines and adjusting the grinder settings accordingly.
The stainless steel tamper is designed specifically for the Robot. It won’t match the basket diameter exactly which is intentional. If it were a perfect fit, it would create suction and disturb the coffee bed, which actually makes it unusable. With hand-polished parts there’s always a tolerance, and in this case that slight clearance is necessary.
The Robot Professional basket, which has an internal diameter of just under or around 58mm (slightly wider towards the top rim), is also deeper than most. The manufacturer, Cafelat Limited, has tested various designs extensively, and the current tamper size is what works best in practice.
We hope this clarifies the situation and helps you achieve better results. If you require further assistance, please do not hesitate to email us directly.
Fantastic fast reliable service
Fantastic fast reliable service. Couldn't ask for for more. Great products. Thank you!
8. huhtikuuta 2026
Amazing product and service from Paul’s…
Amazing product and service from Paul’s team in Cafelat. I wish more companies were like this. I woke up 4 am to get a robot. Totally worth it.
8. huhtikuuta 2026
It's a work of art
Beautifully packaged with care and attention to detail and shipped very quickly. It's a wonderful little machine that makes beautiful espresso and looks fantastic on a counter top.
7. huhtikuuta 2026
It is a certainly overstated product
It is a certainly overstated product in terms of quality of espresso. Additionally, when there is a problem, they say that it is not included in warranty.
7. huhtikuuta 2026
Vastaus yritykseltä Cafelat UK Limited
Thank you for your feedback. We’re sorry to hear about your experience.
After reviewing the photos you shared with us previously, the issue appears to be caused by the tube/metal sleeve being pinched during coffee extraction. This can happen if the arms are pressed while the tube is not in the correct upward position during extraction. We do highlight this in both the user guide and warning label, as well as in our support materials, to help prevent this type of damage.
As outlined in our warranty policy, the warranty of the tube and metal sleeves are not covered.
We understand this is frustrating, and we’re always happy to help customers get the best possible results from their setup. If you’d like further assistance, please feel free to email us directly.
Great
Great. I love this type of company, Quality of products and attention to detail is so reassuring, a very rare thing generally with corporate Greed and poor products not made to last being the order of today. Thanks indeed to cafelat...
9. maaliskuuta 2026
Amazing
Amazing comms, packing and FANTASTIC product! The product was shipped really quickly! Am so happy
10. maaliskuuta 2026
Great experience overall
Great experience overall. The delivery to South Korea was impressively fast and efficient.
27. helmikuuta 2026
Quick shipping with good tracking
Quick shipping with good tracking
Excellent machine
9. helmikuuta 2026
Amazing packaging
Amazing packaging - super fast shipping - fantastic seller - thank you!
9. helmikuuta 2026
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