Although this is a great hotel my deposit was badly messed up .she forgot to put in the deposit folder day end so when I left I didn't receive it I had to return 4 hour drive there back 2x to get my 2... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Hotel was dirty, hotel staff were extremely rude and obviously racist. Bed bugs in multiple rooms. Ended up changing hotels in middle of night due to trying 3 different rooms all infested with bedbugs... Näytä lisää
Yritys on vastannut
This app makes it easy to find the best, most suitable accommodations when planning a trip. We used it before and during our vacation and were happy with the selections. It’s a quick way to see all of... Näytä lisää
Booking on Expedia and Hotels.com has always been 100% reliable. Never had a problem with the booking go missing, the price wrong, or any other problems. Pretty much never book with any other site... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
With Hotels.com, it’s all in the name. Choose from hundreds of thousands of hotels and earn rewards on all of them for every trip. We make it easy to find the right stay, wherever you’re headed. We help travellers book hotels with confidence. Through instant discounts, comparison tools, 24/7 customer service and flexible options, it is easy to find the right hotel for every trip. From earning rewards for your future trips on eligible stays to unlocking Member Prices for instant discounts, we’re here to make booking feel simpler, more valuable and help you save time choosing the right stay. We’ve built Hotels.com to help travellers spend less time comparing endless choices and more time feeling good about the stay they book. With upfront pricing, helpful hotel comparison tools and flexible options when you need them, we make it easier to book with confidence and get more out of every trip. *Subject to Hotels.com Rewards terms and conditions, as explained at www.Hotels.com. Taxes and fees apply to the free night.
Yhteystiedot
410 Adelaide St W, Suite 610, M5V 1S8, Toronto, Ontario, Kanada
- https://www.hotels.com/lp/b/getintouch
- ca.hotels.com
4,1
Hyvä
181 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great price but limited facilities and…
Great price but limited facilities and amenities
2. syyskuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
When I booked
When I booked , I had decided not to guarantee my hotel night , but I noticed the small box saying for 5.99 I would receive insurance on my booking , but when I clicked on it to accept it automatically added an additional 17 dollars to the 5.99 and I could not change it, it was very misleading and because of it , I will never book again with you .
6. syyskuuta 2026
Vastaus yritykseltä Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about the booking details and charges experience.
Please contact us through our Help Center at ca.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
Booked a hotel room in Ottawa with…
Booked a hotel room in Ottawa with hotels.com …stated the price was $190 including fees and taxes . Went to check out at the hotel and the charges were from expedia and every night they charged me differently upwards of $150 more than I was quoted a night !!!!!
8. syyskuuta 2026
Vastaus yritykseltä Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about the booking charges and the pricing shown during checkout.
Please contact us through our Help Center at ca.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
No refund for emergency family and had…
No refund for emergency family and had to cancel. Not happy 😒
11. syyskuuta 2026
Vastaus yritykseltä Hotels.com
Hi Brenda,
Thank you for sharing your feedback. We understand your concern about not receiving a refund after canceling due to a family emergency.
Please contact us through our Help Center at ca.hotels.com/helpcenter so our team can review the booking details with you.
Thanks,
Expedia Customer Support Team
Enjoy the Perks!
It is easy to use the app! It has great connections to hotels and a variety of rates for any stay!
The perks and members' discounts can bring the cost down, even competing with the low rates advertised on other sites. Hotels.com also offers a free night stay with cumulative stays as well
5. syyskuuta 2026
Easy booking
Easy booking, price is reasonable but sometimes cannot find hotel we wanted in some cities but other site can find what I wanted.
27. lokakuuta 2025
Staff was very cooperative and let us…
Staff was very cooperative and let us Early check in. ...
Very to grateful to them
4. syyskuuta 2026
East check in/out
East check in/out
Good breakfast
When spoke to abiut EV chargers, they were apologetic and made note to have looked at. Reasonable price
2. syyskuuta 2026
Search for hotels and Booking process…
Search for hotels and Booking process is easy.
12. elokuuta 2026
Lots of choices and prices
I really like the price comparisons and the free night every 10 stays. I also like the change of the free night to a credit cash so you can use it for more than one night if the hotel is cheaper. I use the Hotels.ca app for all my holidays.
25. elokuuta 2026
It was easy to book and data are reliable
It was easy to book and reliable information
29. elokuuta 2026
Overall the session went well
Overall the session went well, however, I am not pleased with the no cancellation/no refund policy, especially since the reservation was more than a month in advance - situations can change a lot in 30+ days. Rest assured that I will not be using this service again.
5. syyskuuta 2026
Vastaus yritykseltä Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about the cancellation and refund process.
Please reach out to us via our Help Center at ca.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
C'est près de l'autoroute et c'est propre
Le prix était abordable, l'homme à la réception était gentil et la chambre était propre.
6. syyskuuta 2026
Vastaus yritykseltä Hotels.com
Merci de nous avoir fait part de vos impressions. Nous sommes ravis de l’apprendre et nous apprécions cette opportunité de continuer à améliorer Hotels.com.
Excellent company. Easy to book. I appreciate the free nights from the Rewards program.
I have been booking hotel rooms with Hotels.com for over 10 years and I fibd the process clear and easy.
Also, I like the Rewards program, as I get some free nights on my holiday bookings.
9. syyskuuta 2026
Hotel a great location, only 1 negative
The booking was easy. The Check-In was super easy.
Breakfast & Lunch buffet is available at a very affordable cost if one didn't include it during the reservation. Orderable at check-in, or afterwards.
As for the location of the Tallinn Express Hotel, it is a few hundred metres from the Ferry Docks, and the same to the Old Town entrance. All walkable!
The 1 negative was the poor internet connection, about 1-2 bars of a 5.
My companion was constantly being disconnected, but I wasn't. Probably a device issue, but possible due to the location of our room within the Hotel. We were on the 4th floor and at the far end of the building. I previously had a booking there, but on the 2nd floor and close to the main area, and the connection was 100% 5/5.
13. syyskuuta 2026
Vastaus yritykseltä Hotels.com
Hi,
Thank you for sharing your feedback. We’re glad parts of your stay went well, and we understand your concerns about the internet connection.
Please reach out to us via our Help Center at ca.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
Ease of booking
15. syyskuuta 2026
Expedia and Hotels.com Always Reliable
Booking on Expedia and Hotels.com has always been 100% reliable. Never had a problem with the booking go missing, the price wrong, or any other problems.
Pretty much never book with any other sites such as Agoda, Trivago, etc. May save a bit of money, but not worth the risk.
14. syyskuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.