Cancelled Tavio subscription. For some time I have been automatically invoiced for a Tavio subscription which I have previously asked to be cancelled. Counter discounted offers to retain the subscript... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The service received by Albey was outstanding! I contacted the company via email asking to cancel my subscription. I was so very surprised with the speedy response to my email. Albey gave me options t... Näytä lisää
Ivie has gone above & beyond my expectations, returning a full refund w/o having me ship back the order. I am unable to use it, so I will be donating it to the local Vet Thrift Store. Thank you, very... Näytä lisää
I appreciate Eli taking the time to correct my account. I really like the product and it works well. It is not real clear that you are enrolled in a subscription when you order.. My money was returned... Näytä lisää
4,6
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick service was what Steph gave❣️
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Pam,
Thank you for sharing this! I’m so glad Steph was there for you with quick service. I’ll pass your kind words along to her. We appreciate you taking the time to recognize her!
Warm regards,
Tavio
I bought two of the castor oil and the wrap. Then all of a sudden two bottles of castor oil are mailed to me. I did not order the two extra bottles. And I want to return them.
I bought two of the castor oil and the wrap to go with them. All of a sudden I get two more bottles of castor oil that I did not order. One was a gift so I surely do not need two. How do I return the castor oil or how do I cancel the subscription, which I did not sign up for?
Lois Dalke. Not sure of the date.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Lois,
We’re truly sorry for the confusion and frustration caused by receiving additional castor oil that you weren’t expecting. We completely understand your concern, especially since one of your original bottles was intended as a gift and you did not need more.
To make things right, we’ve gone ahead and canceled your subscription. Please rest assured that you will not be charged for any future subscription orders. We sincerely apologize for the inconvenience and hope we can earn your trust again in the future.
Warm regards,
Tavio
Eli was great apoligetic and helpful
Eli was great apoligetic and helpful. Can't ask for anymore than that. God bless you 🙏
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Reta,
Thank you for your kind words! I’m glad Eli listened to your concerns, apologized, and helped you. I’ll share your message with him. Your blessing means a lot, God bless you, too!
Warm regards,
Tavio
I contacted Steph and they were very…
I contacted Steph and they were very professional when I mentioned I didn't need the refills that often. They gave me a good solution and we're very courteous about it.
Thank You
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Customer,
Thank you for sharing your experience! I’m glad Steph listened to your needs and helped find a refill schedule that works better for you. It’s lovely to hear that they handled everything with professionalism and courtesy. I’ll pass your kind words along to Steph, and please reach out whenever you need help adjusting your subscription.
Warm regards,
Tavio
Vastaus yritykseltä Buytavio
Hi Shirlee,
Thank you for taking a moment to recognize Steph! I’m glad she could help, and I’ll be sure to share your thanks with her. We appreciate you!
Warm regards,
Tavio
Steph has been absolutely wonderful…
Steph has been absolutely wonderful helping me with questions and issues.
She is a valuable asset to your company
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Melanie,
Thank you for your kind words! I’m delighted to hear that Steph has been so helpful with your questions and concerns. It means a lot that you took the time to recognize her care and dedication. I’ll be sure to share your feedback with Steph and the team. We’re grateful to have her, and we appreciate you!
Warm regards,
Tavio
Steph did a great job for me
Steph did a great job for me. She got everything done that I asked for and was very courteous. I’m grateful to her.
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Deborah,
Thank you for sharing this! I’m so glad Steph was able to take care of everything you asked for and make the experience a pleasant one. Her courtesy and care mean a great deal, and I’ll be sure to pass along your kind words. We appreciate you taking the time to recognize her!
Warm regards,
Tavio
Louren was fast and efficient in…
Louren was fast and efficient in answering my e-mails and handling my subscription.
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Charlotte,
Thank you for taking the time to leave this thoughtful review! I’m happy to hear that Louren replied to your emails promptly and handled your subscription efficiently. Getting clear answers and timely help matters, and I’m glad Louren made the process smooth for you. I’ll share your kind words with Louren, they’ll mean a lot. Please reach out anytime you need a hand with your subscription or have a question about your order!
Warm regards,
Tavio
The customer support was excellent
The customer support was excellent. Response time was quick, response was clear and easy to understand
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Renata,
Thank you for taking the time to share your experience! We’re so pleased that our team responded quickly and explained everything clearly. When you reach out with a question, you should be able to understand the answer and know what to expect, so it means a lot to hear that we delivered that for you. We appreciate your kind words and the opportunity to help!
Warm regards,
Tavio
Eli was polite and provided useful…
Eli was polite and provided useful information.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Anne,
Thank you for taking the time to share your experience! We’re glad Eli treated you with kindness and provided information that helped answer your questions. Clear, thoughtful support can make a real difference, and it’s lovely to hear that Eli delivered that for you. We’ll be sure to share your kind words with her. We appreciate the opportunity to help!
Warm regards,
Tavio
Eli was very informative
Eli was very informative and gave excellent directions. Covered everything I asked about thoroughly.
Took care of cancelling my autoship
and I will order as needed.
I have noticed that on nights I wear the pack I do sleep longer periods without interuption.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Mary,
Thank you for sharing your experience! We’re so glad Eli took the time to answer all your questions thoroughly and give you clear directions for using the pack. We’re also glad she helped cancel your autoship, so you can order whenever you need more.
It’s lovely to hear that you’ve noticed longer stretches of uninterrupted sleep on the nights you wear the pack. We appreciate you sharing your experience and your kind words about Eli. We’ll be sure to pass them along to her!
Warm regards,
Tavio
Customer service is outstanding
Customer service is outstanding. Albey helped me. She was very patient understanding and could not say enough nice things about her.
When ever dealing with any company. Customer Service is very important. There is outstanding.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Dorothy ,
Thank you for your kind review! We’re so glad Albey made your experience a positive one with her patience and understanding. Customer service matters deeply to us, and we’ll be sure to share your lovely words with her.
Warm regards Tavio
Steph was quick to respond to my…
Steph was quick to respond to my concern and actively assisted me to resolve this issue. Great customer service!
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Deb,
Thank you for sharing your experience! We’re glad Steph responded quickly and helped resolve your concern. We appreciate your kind words and will be sure to pass them along to her!
Warm regards,
Tavio
Lauren was quick to respond and resolve…
Lauren was quick to respond and resolve my issue
I'm totally impressed with her customer service. 9
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Maria,
Thank you for taking the time to share your experience! We’re delighted that Lauren responded quickly and resolved your issue. Getting a clear answer when you need help makes a real difference, and we’re glad she made that happen for you. Your praise means a lot, and we’ll be sure to pass it along to Lauren. Thank you for giving us the opportunity to help!
Warm regards,
Tavio
This company is wonderful and gracious…
This is a wonderful and gracious company. I ordered their product, but my doctors advised me not to put anything on my skin as I have been battling an illness.
I was so hoping to use this as soon as it arrived. It looks beautiful on every women. Someday soon I hope to be one of those women using this product.
Ivie from their customer support department was exceptional in her communication and support. Thank you so much Ivie - your great!
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Kelley,
Thank you for sharing such a heartfelt review. We’re sorry to hear you’ve been dealing with an illness, especially when you were looking forward to trying the product. Your health comes first, and we hope you’re able to give yourself the time and care you need.
It means so much to know that Ivie made you feel supported through her thoughtful communication. We’ll be sure to share your generous words with her. She’ll be touched to hear them. We’re grateful you reached out, and we’re wishing you comfort and brighter days ahead. If the time comes when your doctors say it’s right for you, we’d be happy to welcome you back.
Warm regards,
Tavio
Great customer service!
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Charles & Twileen Seguin
Thank you for your review! We’re so glad you had a great experience with our customer service team. We appreciate you taking the time to share it!
Warm regards,
Tavio.
Steph was brilliant in solving my…
Steph was brilliant in solving my problems. She is one in a million
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Scates,
Thank you for your lovely review! We’re glad Steph was able to resolve your concerns. Your kind words mean a lot, and we’ll be sure to share them with her!
Warm regards,
Tavio
Ivie was very helpful
Ivie was very helpful and gave me several options to choose. However I did not want to continue.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Carol,
Thank you for taking the time to share your experience. We’re glad Ivie was helpful and gave you several options so you could choose what worked best for you. We understand and respect your decision not to continue, and we appreciate the opportunity to assist you. Your kind words about Ivie mean a lot, and we’ll be sure to share them with her. We wish you all the best!
Warm regards,
Tavio
Mistakes happen but how they…
Mistakes happen but how they acknowledged and corrected is what matters.
Tonette did a terrific job at both
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Tina,
Thank you for sharing this thoughtful feedback. We’re sorry for the mistake, and we appreciate you giving us the opportunity to correct it. You’re right that how a concern is handled matters. We’re glad Tonette listened, acknowledged what happened, and took care of it for you. We’ll share your kind words with her, and we’re grateful you took the time to recognize her work.
Warm regards,
Tavio
Thanks so much Ivie
Thanks so much Ivie , appreciate all the help and replying so quickly to answer my questions , also for forwarding my package to another address .
Thanks again
Regards Bette
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buytavio
Hi Bette,
Thank you for taking the time to share your experience, Bette! We’re delighted that Ivie was quick to answer your questions and helped get your package sent to the right address. We know how much it matters to feel heard and supported when you reach out, and we’re glad she could make things easier for you. We’ll be sure to pass along your thoughtful words to Ivie. Thank you again for your kindness!
Warm regards,
Tavio
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.