Bushcraftlab.co.uk Arvostelua 321

Justin is fantastic he really cares about the customer even going out of his way to help me and correct inaccuracies in my order (my bad) and resolving and facilitating a happy conclusion

Great service, great product s

After a mix up with orders and a few emails not the fault of the vendor I might add.. I received my order within 48hrs of purchase and in the face of all the snow/ weather issues I am happy to recommend
Justin did a great job getting issues resolved on my behalf and in sending out the order.

Placed my order three weeks ago today with next day delivery. 8 days after I placed the order my parcel arrived, missing two of its items. Before it had arrived I had received many unprofessional emails from the seller accusing me of being a "nasty person" for leaving a bad review of his website, quote "At least you got off on leaving me a bad review". Once the parcel did eventually arrive, two things were missing. I informed the seller over email and he responded saying they were "to follow", 12 days after that email I have as of yet received nothing so. Not only that, the seller STOPPED RESPONDING TO ALL MY EMAILS. So, he clearly had no intention of sending me the items I HAD PAID FOR.
To resolve this I to file a claim through PayPal in order to receive a refund, and now I am stuck without the items I ordered 21 days ago for my Dad's birthday.

A pathetic excuse for a company.

AVOID AT ALL COSTS, I spent money on items without the items showing up for 21 days. I spent the money on nothing essentially, until PayPal sorted it out for me. Can you imagine the stress of someone taking your money, ignoring your emails, and then still not sending you the item?! SHOCKING.

UPDATE: Owner reported this review, and accused me of sending "nasty and abusive emails", I have the full transcript of our correspondence, nothing I said was nasty or abusive, and I certainly wouldn't lower myself to calling a CUSTOMER (YOU STILL TOOK OVER £20 OF MY MONEY) "a very nasty person", when all I did was leave a review about my experience regarding the service (or lack thereof!!!). Embarrassingly bad. Awful. Disgraceful.

Had a problem due to bad weather but to his credit the guy came good on his promise

Bought a Mil-Tec smock which was excellent quality but didn't fit for the purpose I wanted.I contacted BCL and they agreed a return immediately.
As soon as they received it back a refund was processed for me.
Their customer service is outstanding.
A friendly,very high quality company.

AAA Service, highly recommend to anyone

Excellent service, everything you could want!

Great customer service. Loads of great stock and good prices. This guy knows his stuff. Highly recommended.

Ordered a rigger belt after some research, cheapest on the market and arrived after 3 days. Happy with the product and the customer service, would definitely use this company again.

Excellent customer service, easy to deal with. I can totally recommend them.

Despite an initial dissapointment with an item I ordered no longer being available, I was able to revise my order with Justin. The team at bushcraftlab provided a level of customer service that far exceeded my expectations. Graet work, will be returning soon.

I bought a Scorpion Pistol Crossbow from Bushcraftlab. It arrived promptly but proved impossible to string even with two strong men attempting to bend the bow as per the instructions. I believed that the incorrect string had been included and asked for information by email and was essentially told to follow the instructions on the box. I looked at a number of videos on line and tried those techniques with another person helping but without success. I therefore returned the bow for a refund. Al that happened was that the same bow was returned to me with no explanation or apology.

I advise readers not to deal with this company.

Quality of the product is good, and pleased with the service received.

Great company to deal with.
Gave me sound advice and once I had decided on the product that was right for me it was delivered in a couple of days.
Product ( panther crossbow ) was exactly as I was advised.
Very professional honest service.

Very good prices and the delivery updates on messenger are really convenient. The goodies were at my place the next day so I am very happy with Bushcraftlab!

My items were great quality, well packed and received fast. What more could you want.

well described, swift delivery. easy contact