I have written this review just 9 days after leaving my first as a sign of appreiciation of simply excellent customer service. I made an error whilst stringing my crossbow (for the first time ever), t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have bought 6 orders from bushcraftlab.co.uk and every order has been fantastic. One order a snow camo accelerator 410 had slightly chipping paint in a crack that was barely noticeable and bus... Näytä lisää
Bought my first item from Bushcraftlab on Tuesday, arrived Friday . On top of confirmation emails once purchased Gareth from bushcraftlab made contact with me via email the day after ordering to conf... Näytä lisää
Yritys on vastannut
Wow. Cannot believe I last reviewed a shopping experience here in 2017. I've certainly bought there since then. No idea why I failed to review those purchases here. Order anew gone in tonight. Lots of... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Bushcraftlab.co.uk has the best quality Bushcraft, Outdoor Clothing, Prepping & Survival Kit. Since 2013,we have met the high expectations of customers in the UK, Europe & Worldwide. We pride ourselves on Superb Customer Service with Free UK Delivery.
Yhteystiedot
3A East Park Street, PE16 6LA, Chatteris, Yhdistynyt kuningaskunta
- 01354 693667
- sales@bushcraftlab.co.uk
- bushcraftlab.co.uk
Justin is fantastic he really cares…
Justin is fantastic he really cares about the customer even going out of his way to help me and correct inaccuracies in my order (my bad) and resolving and facilitating a happy conclusion
Customer service still exists
After a mix up with orders and a few emails not the fault of the vendor I might add.. I received my order within 48hrs of purchase and in the face of all the snow/ weather issues I am happy to recommend
Justin did a great job getting issues resolved on my behalf and in sending out the order.
21 days after placing my order, it is yet to arrive in full. Seller stopped responding to emails about missing items. AVOID AVOID AVOID.
Placed my order three weeks ago today with next day delivery. 8 days after I placed the order my parcel arrived, missing two of its items. Before it had arrived I had received many unprofessional emails from the seller accusing me of being a "nasty person" for leaving a bad review of his website, quote "At least you got off on leaving me a bad review". Once the parcel did eventually arrive, two things were missing. I informed the seller over email and he responded saying they were "to follow", 12 days after that email I have as of yet received nothing so. Not only that, the seller STOPPED RESPONDING TO ALL MY EMAILS. So, he clearly had no intention of sending me the items I HAD PAID FOR.
To resolve this I to file a claim through PayPal in order to receive a refund, and now I am stuck without the items I ordered 21 days ago for my Dad's birthday.
A pathetic excuse for a company.
AVOID AT ALL COSTS, I spent money on items without the items showing up for 21 days. I spent the money on nothing essentially, until PayPal sorted it out for me. Can you imagine the stress of someone taking your money, ignoring your emails, and then still not sending you the item?! SHOCKING.
UPDATE: Owner reported this review, and accused me of sending "nasty and abusive emails", I have the full transcript of our correspondence, nothing I said was nasty or abusive, and I certainly wouldn't lower myself to calling a CUSTOMER (YOU STILL TOOK OVER £20 OF MY MONEY) "a very nasty person", when all I did was leave a review about my experience regarding the service (or lack thereof!!!). Embarrassingly bad. Awful. Disgraceful.

Vastaus yritykseltä Bushcraftlab.co.uk
Nice fella
Had a problem due to bad weather but to his credit the guy came good on his promise
Bushcraftlab are excellent
Bought a Mil-Tec smock which was excellent quality but didn't fit for the purpose I wanted.I contacted BCL and they agreed a return immediately.
As soon as they received it back a refund was processed for me.
Their customer service is outstanding.
A friendly,very high quality company.
Excellent service
Excellent service, everything you could want!
Great customer service
Great customer service. Loads of great stock and good prices. This guy knows his stuff. Highly recommended.
Brilliant service :)
10/10 product and customer service.
Ordered a rigger belt after some research, cheapest on the market and arrived after 3 days. Happy with the product and the customer service, would definitely use this company again.
Excellent customer service
Excellent customer service, easy to deal with. I can totally recommend them.
Excellent customer service
Despite an initial dissapointment with an item I ordered no longer being available, I was able to revise my order with Justin. The team at bushcraftlab provided a level of customer service that far exceeded my expectations. Graet work, will be returning soon.
Unstringable Crossbow
I bought a Scorpion Pistol Crossbow from Bushcraftlab. It arrived promptly but proved impossible to string even with two strong men attempting to bend the bow as per the instructions. I believed that the incorrect string had been included and asked for information by email and was essentially told to follow the instructions on the box. I looked at a number of videos on line and tried those techniques with another person helping but without success. I therefore returned the bow for a refund. Al that happened was that the same bow was returned to me with no explanation or apology.
I advise readers not to deal with this company.

Vastaus yritykseltä Bushcraftlab.co.uk
Quality of the product is good
Quality of the product is good, and pleased with the service received.

Vastaus yritykseltä Bushcraftlab.co.uk
Good delivery time and great product,

Vastaus yritykseltä Bushcraftlab.co.uk
Great company to deal with
Great company to deal with.
Gave me sound advice and once I had decided on the product that was right for me it was delivered in a couple of days.
Product ( panther crossbow ) was exactly as I was advised.
Very professional honest service.

Vastaus yritykseltä Bushcraftlab.co.uk
Very good prices and the delivery …
Very good prices and the delivery updates on messenger are really convenient. The goodies were at my place the next day so I am very happy with Bushcraftlab!

Vastaus yritykseltä Bushcraftlab.co.uk
My items were great quality
My items were great quality, well packed and received fast. What more could you want.

Vastaus yritykseltä Bushcraftlab.co.uk
well described
well described, swift delivery. easy contact

Vastaus yritykseltä Bushcraftlab.co.uk
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