Budget BlindsArvostelua 

Mislead on what they were delivering. We're not was we had discussed and then it was a rush job if installation. Installers said the company had a new salesman and that's why I didn't get what I was supposed. Do NOT use Budget Blinds.

We gave our business to Mike and Michelle Davis who is North Houston franchisee based on trust and quality of Budget Blinds. We wanted to support small business of Mike and Michelle Davis as an independent franchisee. The plantation shutter installation was delayed by several weeks because of manufacturing delay and we couldn't get a Friday installation for next two weeks. I still insisted to Michelle that the timeline of installation delay was fine as long ensure they quality shutters and the shutters should be inspected throughly for quality control so we don’t waste time on manufacturing defect issues after installation.

We are not satisfied with the Budget Blinds (North Houston) / Ameritex (Texas shutter manufacturer) customer service and quality of the plantation shutters which were installed end of May 2022. Mike and Michelle didn't show-up to inspect the issue when we called for defects support. Hence, my husband and I had taken time to inspect every shutter in all the rooms because we were concern of the quality. We could see many of the shutter louvers are not closing tight (there are big gaps in many of them), several are not closing and opening uniformly, and some louvers appear to have unusual very loose movements where they are attached to the hidden control lever. Found bubbles, dent and terrible paint work on louvers. The hidden tilt mechanism and the build of the shutters were very poor design from the day one. We do not have any faith and confidence with the Budget Blinds customer service and Ameritex shutter product quality after our bad experience. Infact, I have pointed out several defective louvers on the day of installation to Mike Davis in person. However, Mike kept on giving unacceptable excuses instead of addressing and commit to fix it.

Product Excellence and Quality Control were not met. There are so many defects identified in last
few weeks by us and we are not satisfied with the shutters. Budget Blinds corporate office "wash hands of" and not helping to resolve the customer complaint. There is lady at corporate office name Theresa (TJ) Andrezze (Customer Relations Liaison) who is a bully, and not serving to mediate resolve the issue.

I had blinds installed less than 3 years nothing but trouble can't get any warranty had 5 years on motors they roll up crooked can't get no warranty out of them spent 5k but I guess once you pay your on your own

Budget blinds of Hobe Sound, FL came to my home and measured my 10 windows and slider. After much discussion I priced solar roller shades with valences and motorized. The price came to 19,043 with a 5,712 discount making it 14,099. I declined and never heard back from them. Just a warning, the word budget should not be in their name. I’m getting my solar shades from Home Depot for under several thousand. It was agreed by everyone I spoke to that their price was insane.

I ordered 8 blinds, signed the contract, gave them a deposit for half and then they came back and wanted more money. They lost a $1,680 contract because they refused to eat $87 that they made a mistake on. The lady was also rude about sending my check back (she wanted to shred it). Overall, I didn't appreciate the experience and huge waste of time!

Ordered shades over a month ago. Sales rep said family oriented company. Order came with two right side openings. I called the company during the install and I was quoted “we do not accept responsibility from items that our manufacturers send it’s written in your contract.” So now I have to wait till they can reorder and I have to take off another day from work. But Beltway blinds doesn’t accept responsibility. I had better experience with budget blinds. DO NOT USE THEM.

I have never been more astounded than by the phone call of the owner I received tonight!! Wow!! His office personnel doesn’t respond to phone calls but justifies it by a lunch break. Ok but after the lunch break shouldn’t you then respond?? If you can’t make an appointment CALL. If your office staff is eating lunch than YOU should call!!! Your truck breaks down CALL. Don’t make a customer leave work and then not care enough to call. Runnnn from from these people. They don’t care. Now they are so busy they can’t come install until next year.

I HAVE HAD A VERY BAD EXPERIENCE WITH BUDGET BLINDS IN HORWICH BOLTON.
POOR QUALITY BLINDS
NOT THE FABRIC I CHOSE & NOT BLACKOUT ( I CHOSE A BLACKOUT FABRIC) BUT THEY RANG TO SAY THEY NEEDED TO ORDER THE FABRIC AS IT WAS NOT IN STOCK & I SUSPECT THEY COULD NOT GET THE FABRIC I ORDERED & TRIED TO MATCH IT UP AS NEAR TO THE COLOUR AS THEY COULD WITH A CHEAPER POOR QUALITY FABRIC NOT SUITABLE FOR BLINDS!
POOR ATTITUDE OF TRADER WHO JUST HUNG UP ON ME AFTER GIVING ME A LOAD OF VERBAL INSULTS WHEN I QUESTIONED HER ABOUT THE WRONG FABRIC!
NEVER CAME BACK TO PUT THINGS RIGHT.
MY BLINDS ARE A DISGRACE & LOOK TACKY & CHEAP.
THEY ARE ALL GLUED & NOT EVEN STITCHED & PLASTIC WEIGHTS THAT DONT WEIGH THE BLINDS DOWN & SHOW CREASES ALL ACROSS EACH BLIND. THE BLINDS ARE SO THIN & LIGHTWEIGHT THAT THEY SHOW CREASES & PUCKER ALL ALONG THE BOTTOM.
THE ROLLER POLES ARE NOT STRONG ENOUGH AND BEND ON TOP.
SOME OF THE END CAPS KEEP FALLING OUT.
WHEN CLOSED THEY RIPPLE BECAUSE OF THE POOR QUALITY FABRIC.
MY CHOSEN SWATCH WAS BLACKOUT & THE ONES I HAVE ARE NOT BLACKOUT & DO NOT PROTECT MY FURNITURE IN MY CONSERVATORY!
BEWARE OF THIS COMPANY WHO-ASKED FOR FULL PAYMENT UPFRONT!!!
I AM CURRENTLY IN THE PROCESS OF SEEKING A SECTION 75 THROUGH MY BANK.
EXTREMELY DISSATISFIED CUSTOMER!
BE WARNED & TAKE A PHOTO OF THE SWATCH /SAMPLE YOU CHOOSE IN THE SHOWROOM AND CHECK YOURE INVOICE AS TO THE NAME OF THE FABRIC.
I WAS SENT AN INVOICE BY EMAIL & DID NOT NOTICE THR NAME IF THE FABRIC BEING WRONG.
I ONLY RECEIVED A PAPER COPY ON THE DAY OF FITTING AFTER FITTING A MONTH AFTER MY DEPOSIT OF (50%) I REFUSED TO PAY ALL UPFRONT AS REQUESTED!
BE WARNED 😡

I just love the 2 1/2 " blind that Gray Owen installed in my office at home. The color fits just right.
It looks nicer than the other companies blinds. Thank you again. Very satisfied.

Where do I start? Fantastic service from 1st telephone conversation to fitting of blinds. Cannot fault them at all Vicky is an asset to the business what a lovely polite lady. Would definitely recommend to family and friends..keep up the fantastic work.

Sales came to my residence. Appointment was rushed and not centered on client understanding.
There was no follow up from sales agent after appointment. Sent message to get information on another product for my windows. Another agent sent an email RE product and again never bothered to call to introduce new sales person and follow up on my questions and ideas.
This company is evidently too busy to work with new clientele and too busy for follow through. I will need to find another vendor to meet my residence needs.
I would not recommend this company simply by the fact that they do not offer personalized contact and follow through with quotes and adjustments to quotes. They rush their appts and then no contact after that.

The blinds are great and they fit perfectly
BUT one of the blinds came with the wrong size pole to open them. I have been calling the company for 4 months now and they have not sent me the correct size
Now I cant open and close the blinds!
Each time I call I am told that someone will call you back But it has never happened I call every week now

From first consultation to installment, David Bishop did a wonderful job!! My 83 yr old mother was concerned over lighting and privacy with a window that needed treatment. David took the time, explained options, gave his professional opinion. The process was quick and easy. The treatment arrived earlier then expected and was placed in less then 10 minutes. David is an exceptional employee! Who knew that compassion was part of window treatments...David made a difference in someone’s life! Thank you and the window treatment is absolutely beautiful!! More then what we could of imagined!

I ordered blinds for my new condo. Due to COVID the blinds were installed later than expected. No problem. Matt (The owner) came by and installed the blinds. He did a good job. I charged the blinds as instructed so the remote/motor would work. The blinds were also supposed to come with a router so my phone/app could control them. I paid 1/2 when ordering, and the other 1/2 when they were installed. Problem is, I never received the router. Matt the owner, said it would be another week and shipped directly to my house. A week passed and nothing arrived. Two weeks passed and I texted Matt about the router. No response. Three weeks passed and I texted him again, and I was told he would check on it. Nothing. 4 weeks passed and I texted Matt. No Response. 24 hours, texted again, no response, 48 hours texted again, and Matt says the router (I’ve already paid for, and paid for complete installation) and I am told it will be shipped “tomorrow.” I asked for the tracking number and got the response “If I can {send it}.” I am very angry that I did not receive what I paid for, and the system is still not fully installed. I paid for this system for a reason and still have not received what I paid in full.

Budget Blinds of Bucktown and Oak Park

Update: Got the router, but there should be 1 for each set of blinds. So I received 1 out of 2 I ordered and ended up shelling out $179 for the other set of blinds in my bedroom that had the price of the router included. Tired of going back and forth on this, just lazy to not give people what they pay for.

Bought blinds from the local franchise what a mess. Company doesn't make sure local franchise performs up to standard and the local franchise owner had a criminal record and was a criminal. Had to dispute the credit card payment as company never finished the job. I tell everyone to avoid this company. Anyone who hides the ball the way this company does is not a company you want to give money. Avoid avoid avoid