Budget BlindsArvostelua 

Second time using this company didn’t hesitate to contact them when I had windows replaced. Measured and fitted very professional service and matched to previous order.New blinds for patio doors are excellent came fitted in the frame ready to pop on .

Timescale and installation was remarkable,

It’s just a poor product. You’ll have to lift the blinds from the bottom to open them all the way or if you want to adjust the slats you have to twist a rod. God help you if you have arthritis in your hand or wrist they told me that’s the way it Has to be these days due to

To Charles and DeAnn Strickland, owners;
After a few months and $4,586.40 later, they want to charge us for a truck roll of $75.00 to fix what they should have done right the first time!
Two of the pull channels, holding the chains, keeps rubbing against the shades and causing it to scrape the shades causing wear on them! Several of the channels are high and some low, and two of the chains are loose! One of the top roller shades clutch mounts are crocked, which I have asked before to have straighten out. We have spent several thousand dollars for their expert services and what should have been done right the first time hasn't. It will not be done because I will not pay the $75.00 for their trip charge!
Had trust and confidence with their company and even drove to their showroom in La Verna to select some products!
We paid a deposit $3,439.80 to start and at the end of our $791.59 payment, we kept getting calls every day to pay up! Hounding us to hurry and pay. Telling us they were going to charge the rest on our card!
I know I should not have to pay the trip charge for it being their mistakes!

I wouldn't go any where for my blinds. From the girls in the office to the guys who measure and fit the blinds so courteous. They look after you well; any problems with your blinds they would come out right away. First Class Budget Blinds.

Budget blinds came out and measured up and helped me select lovely fabric last year. Fitted them on our day of entry. Came back later and completed the house at our convenience. Had a wee problem with roller yesterday and they were fixed the same day ! Amazing quality service and highly recommend.

Excellent service from Kilmarnock branch. Gary who came to measure & quote & the fitter ( didn't get his name ) and I couldn't believe how quick he was, were professional, friendly and knowledgeable. Office kept us up to date with progress an times Love the blinds. Good quality and excellent prices. Definately recommend

I ordered blinds and curtain hardware for a new residence from Budget Blinds in Westborough MA. They sent out a designer to assess my needs and place the order. The designer listened carefully to the look I wanted and then made outstanding suggestions. The blinds were installed within the expected timeframe and the installation was also outstanding. The price isn’t “budget” but the outcome is top notch.

This is an awesome company. I enjoyed the personalized service we received. The roller shades installed are of top notch quality , blocking out the sun as well as the heat. Also it provides privacy at night. I will refer them to all my family and friends. You cant go wrong with a company that has been around for 30 years.

I had a lovely experience with Budget Blinds. After getting 3 quotes and measurements from other companies we decided on the one that really measured. He took measurements to ensure all blinds were of equal length (something the other companies did not do) and once they were installed they were beautiful. I highly recommend them for shutters. They arrived a month earlier than other companies could produce and are beautiful.

I do not recommend purchasing window treatment from Budge Blinds. I purchased 4 motorized dual banded shades in November 2020, which included a 5 year product warranty. In the spring of 2023 there was an issue with one of the shades. I repeatedly called Budget Blinds having to leave voice mail messages. Not once did a receive the courtesy of a return phone call. Terrible customer service and no follow up. Disgusted customer

I hate leaving bad reviews but Budget Blinds has been the worst company to work with. Their prices are much more expensive than Home Depot. We still went with them because we really liked the gentleman they had come out to do our quote. We ordered in January and it's almost June. It took them 4 install appointments. 1st they cancelled morning of because they didn't have all the parts. Wait 30 days. 2nd install they had the wrong doors. Wait 3 days for a manager to call. Wait almost 2 weeks. 3rd install was to install a broken shutter door so we at least had a little privacy. When we asked for some resolution the manager stated they had been more than accommodating. I was shocked! They had done nothing to get our shutters installed let alone been accommodating. We had sat home for 3 separate days for an install at that point. When I stated I hate leaving bad reviews but felt that we had no choice, she stated go ahead, that’s fine. So disappointed in their quality and lack of customer service. $2200 for shutters for one sliding glass door and this is the nightmare. All of their products are made in China and is why it takes 60-90 days for the first install and 20-30+ days for each screwed up install after. They do not offer refunds or returns. So once they have your money there is nothing you can do. You pay upfront at the very beginning to get the order going. The shutters are not even good quality but after all this we know we’re stuck.
SAVE YOURSELF THE HEADACHES AND DO NOT USE BUDGET BLINDS. Terrible management, terrible customer service, and poor quality.

I'm back!!!! And still no blind installation. I was due to have my blinds installed again today for the 5th time and once again, the measurements were wrong for 3 of the windows! To my surprise, after almost 6 months of mishaps, incompetence and unprofessionalism, the installer was able to install 2 out of 5 blinds. This is now at the point of insanity. After the installer left this morning with the rest of the useless material, no one from the company had the nerve to reach out to me. Again, use this company at your own risk because I do not believe this company is legitimate, they just want your money and to waste your time.... if I could give zero stars I would!

I can only buy blinds on the east side of my home city because I live on the east side of my home city? Huh? Customers have to comply with Budget Blinds rules for franchisees? Understandably, the Franchise Contract can limit where a franchisee may advertize via mail, or conduct door-to-door soliciting. But control where I spend my money? The company thinks that they have that right?

That was my experience a few weeks ago. I walked into a BB store with a blind that needed replacing. I smiled and said, "Can I please order 2 blinds just like this?" Her response???? "What is your zip code? " Huh? Unprecidented in my 76 years.

So I went to local Home Improvement store where I usually purchase bird seed and screwdrivers, and ordered 2 blinds. They have arrived, they are lovely, they are installed, and you missed out on a $500 order.

Frosting on the cake? Now you tell me how to compose a complaint. Some control problems at your company???

The installer, Jason, came on time, had everything ready and installed quickly, efficiently and made sure I was pleased before he left. The blinds work perfectly and look awesome!

Great service from Sales to installation. Product is beautiful. Thank you for the great customer service.

On September 2nd I entered into an agreement with Mari O'Connor, sales representative for Sue and Trevor Pinto of Budget Blinds of Mid-Lower Manhattan, to have smart motorized shades installed in our apartment. During the sales process Mari stated Budget Blinds affiliate brand Inspired Shades would function exactly like the more expensive non-affiliated Lutron brand. Specifically, Mari had inspected our current Lutron set-up with a single hub hidden from sight and told me Inspired Shades would work exactly as the Lutron accessories in our apartment do. Based on this information I paid $2500 for the Inspired Shades.

At time of installation on September 28th the blinds did not work through a remote or app. The professional installers informed me they typically have issues with Inspired Shades and we should have purchased Lutron. The installers left the apartment with the blinds not working through the app and instead of providing one remote as promised at time of purchase, each blind needed its own remote next to the blind to function.

The installers came a second time on September 30th and suggested we place multiple receivers in plain sight around the apartment in an effort to get the blinds to work. I specified the receivers must be hidden but were willing to try it to see if it worked. The installer still could not manage to get all the blinds to work even with receivers in plain sight.

That same day I was told I could replace the Inspired Shades with Lutron, although I would only receive a $1995 credit towards the purchase vs the $2500 I had already paid. I offered to pay the difference between the $2500 I had already paid and the cost to fabricate new Lutron blinds. Mari declined and suggested the installers come a third time.

On December 7th the installers came to the apartment a third time. At this point the apartment had been rented so the installers were disturbing our renters in the process. The installers proceeded to place a hub in plain sight on the kitchen counter and put 2 signal repeaters in outlets next to the blinds. One of the outlets was a single plug high voltage outlet designed for our air conditioning. Our apartment was recently gut renovated with many available outlets, but this outlet was closest to the bedroom blind. The installers unplugged the air conditioning and placed a signal repeater in that outlet rendering our air conditioning unit useless. The installers did not set up a multi-channel remote in the process. Mari wrote later that day and claimed the shades "are all functioning properly".

I was sold a product that would function with a single remote or through a phone app with a hub hidden in the same place we have a hubs for our other smart home appliances. What was delivered was a product that does not work as advertised. In simple terms, I paid for a product I did not receive. Our apartment is less than 700 sq ft and all 3 windows are on the same wall. The desired location for the hub is less than 15ft from any one blind motor. Mari cited electronic interference as the reason the hub would not reach the blinds, even though none of our other smart home appliances have this issue.

I have tried to solve this by offering to pay for the difference in the Inspired Shades and Lutron. I have also dedicated significant time with Budget Blinds trying to get Inspired shades to work. As a last resort I tried to involve the corporate office on 12.8 and was promptly told they could not help. Bottom line, stay far away unless you are willing to risk the same treatment.

I ordered blinds almost a year ago. I finally received the last 5 in July. They were all made wrong. I was told they would be remade. Fabric was on backorder but was due to ship 11/8/22. I have had no follow up what so ever and it is now 11/21/22. I would never recommend this company!

The house I am in has Budget blinds on a Door in our Mud Room and Window. I needed to replace both and spoke to 2 people in my area for my Zip Code. Unfortunately neither went out of their way to help me. I just wanted to try and get blinds similar to what is up with the same type of brackets and neither the Monroe, CT rep or Newtown. CT rep helped me. Numerous calls to the Newton CT rep with no response.

First, the sales person Jason was a very nice guy. I hate having to write this review but the company's product is poor. Shipping of three shutters took almost four months. Then, the "hidden bars" that close and open the shutters are on the outside, meaning you have to open the shutter to use it. I complained and Jason offered to try to put them on the inside where they should be but I gave up. He said they are supposed to be on the outside. That's crazy. The product itself is good quality and it fit the windows well. But, putting the bar on the outside means you have to open the shutter or close the slats by hand.