Easy to create and when I made an error with delivery details I emailed customer services who were very quick to respond and sort my problem out without any fuss. Will deffo order again. ☺️
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Rien avoir avec votre publication c'est du mensonge j' ai commandé un appareil complet et vous m'envoyez deux petits appareils qui n' rien a voir avec ma commande avec un appareil complet avec le pal... Näytä lisää
Yritys on vastannut
Really can recommend Boomf. Thought I had a problem but they explained my misunderstanding quickly. Thank you Will.
Ordered a birthday card for my Nana. Was delivered on time and had the desired effect, she sent me a message to say I was a ‘little devil’ and she jumped when opening. Made me grandad laugh though so... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We believe in making special occasions that little bit more special. Our journey started with the personalised Marshmallow, aka The Edible Selfie which launched in December 2014. Since then we have launched an exploding card range! The original exploding card, the Boomf Bomb, bursts free from the envelope in a confetti shower and leaves you with a personalised photo cube. Other products include the oh-so-cute Wild Card Collection, the flying Flutter Card and mouth watering Personalised Chocolate. We aim to spread smiles and put the joy back into sending a card. Send more than a card.
Yhteystiedot
Unit 1, Meadow Road, Reading, RG1 8LB, Berkshire, Yhdistynyt kuningaskunta
- +44 330 053 2238
- hello@boomf.com
- boomf.com
4,5
Erinomainen
28 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Boomf
Dear Will,
Thank you so much for taking the time to share this lovely review with us! We are so happy that you enjoyed our Customer Service, and that we were able to help.
Looking forward to seeing you again!
If we can ever help or take your feedback on board - we're here for you, just email hello@boomf.com
Kind regards,
Boomf
Great unique products
Great unique products. Prompt customer service. Make someone's day special A++++
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Emma,
Thank you so much for taking time to leave us a review.
We are so glad to be able to help you out with your concern. Your positive feedback made our day.
Looking forward for your next order.
Thank you,
Team Boomf
Boomf cards are brilliant—super quick…
Boomf cards are brilliant—super quick service and delivery, and they never fail to bring a burst of joy! A fun and unforgettable way to surprise someone.
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Hello Ekin,
Thank you so much for taking the time to leave a lovely review.
Every person on our team genuinely cares about each and every experience, and we do our best to provide you with the best product and service possible.
If you ever need our help - we're here for you. Just email us or start a chat on our boomf.com website.
Kind regards,
Team Boomf
Very great service helped me out very…
Very great service helped me out very quickly when I made a silly mistake very happy with them
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Tasha,
Thank you so much for taking the time to share this lovely review with us! We are so happy that you enjoyed our Customer Service, and that we were able to help.
Looking forward to seeing you again!
If we can ever help or take your feedback on board - we're here for you, just email hello@boomf.com
Kind regards,
Boomf
Bery quick reply to my email query
Bery quick reply to my email query! Excellent customer service! Slightly pricy though boomf! X
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Hello Thomas,
Thank you so much for taking the time to leave a lovely review.
Every person on our team genuinely cares about each and every experience, and we do our best to provide you with the best product and service possible.
If you ever need our help - we're here for you. Just email us or start a chat on our boomf.com website.
Kind regards,
Team Boomf
Extremely helpful
At time of placing order the house number was not entered. Contacted the customer service team and the issue was rectified without complications. Thank you to Will who dealt with the issue promptly.
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Sunita,
Thank you ever so much for taking the time to leave us such a thoughtful review.
Will is our shining star, who genuinely looks out for our customers, and we're so happy to hear that you've had a positive experience with our lovely Customer Service team.
Looking forward for your next purchase.
If you ever need our help - we're here.
Kind regards,
Team Boomf
There was a hiccup with my first order…
There was a hiccup with my first order so I emailed them and they were absolutely brilliant . They sent another one out and I received it within 2 days absolutely fantastic. Would definitely recommend.
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Jayne,
Thank you so much for taking the time to leave a lovely review.
Every person on our team genuinely cares about each and every experience, and we do our best to provide you with the best product and service possible.
If you ever need our help - we're here for you. Just email us or start a chat on our boomf.com website.
Kind regards,
Team Boomf
Customer service are brilliant
Will @ customer service was really helpful with my enquiry, he came back to me very promptly with a quick solution. Thankyou Will
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Rachael,
Thank you ever so much for taking the time to leave us such a thoughtful review.
Will is our shining star, who genuinely looks out for our customers, and we're so happy to hear that you've had a positive experience with our lovely Customer Service team.
Looking forward for your next purchase.
If you ever need our help - we're here.
Kind regards,
Team Boomf
Shipping details change.Realised I put the wrong name and…
Realised I put the wrong name and address on the book box after placing the order.
Boomf changed the the particulars over straight away whilst I was chatting with Will through the sites text facility.
Great service and will not be long until we will be ordering again for another family member.
Thank you
Will
27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear William,
Thank you so much for taking the time to share this lovely review with us! We are so happy that you enjoyed our Customer Service, and that we were able to help.
Looking forward to seeing you again!
If we can ever help or take your feedback on board - we're here for you, just email hello@boomf.com
Kind regards,
Boomf
FANTASTIC ON ALL LEVELS
I've used boomf a couple
of times and they are always an awesome surprise but I recently used the customer service for the first time and I have to say they are fantastic. Very quick to respond, very polite and accommodating.
26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Danai,
Thank you ever so much for taking the time to leave us such a thoughtful review.
Will is our shining star, who genuinely looks out for our customers, and we're so happy to hear that you've had a positive experience with our lovely Customer Service team.
Looking forward for your next purchase.
If you ever need our help - we're here.
Kind regards,
Team Boomf
Wonderful had the wrong address and…
Wonderful had the wrong address and they swiftly got in touch with me and helped me changed it to the correct one. Very happy second order from them and still impressed.
25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Mr. B,
Thank you so much for taking the time to leave a lovely review.
Every person on our team genuinely cares about each and every experience, and we do our best to provide you with the best product and service possible.
If you ever need our help - we're here for you. Just email us or start a chat on our boomf.com website.
Kind regards,
Team Boomf
Great product and service!
I've seen this product a lot on social media and decided to get my first product. I accidentally included the wrong shipping address but Boomf very quickly sorted it out for me and shipped the product as well.
Great product, great customer service, fast shipping!
25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Stephanie,
Thank you so much for taking the time to share this lovely review with us! We are so happy that you enjoyed our Customer Service, and that we were able to help.
Looking forward to seeing you again!
If we can ever help or take your feedback on board - we're here for you, just email hello@boomf.com
Kind regards,
Boomf
Great customer service
Easy to use and lots to choose from.
Also, their customer service was excellent, I need to make a change to the delivery address and I let them know ASAP, they responded and updated the delivery address within 30 mins of my email being sent.
24. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Hello Jane,
Thank you so much for taking time to leave us a review.
We are so glad to be able to help you out with your concern. Your positive feedback made our day.
Looking forward for your next order.
Thank you,
Team Boomf
Excellent service
Excellent service. The team were very helpful
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Hello Pam,
Thank you so much for taking the time to leave a lovely review.
Every person on our team genuinely cares about each and every experience, and we do our best to provide you with the best product and service possible.
If you ever need our help - we're here for you. Just email us or start a chat on our boomf.com website.
Kind regards,
Team Boomf
Absolutely amazing customer service
Absolutely amazing customer service, had a slight problem with me understanding the shipping situation and they fixed it literally less then half a hour
I can't wait to order more cards
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Samantha,
Thank you so much for taking the time to share this lovely review with us! We are so happy that you enjoyed our Customer Service, and that we were able to help.
Looking forward to seeing you again!
If we can ever help or take your feedback on board - we're here for you, just email hello@boomf.com
Kind regards,
Boomf
Amazing service changed address for me…
Amazing service changed address for me when I made a mistake
20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Jade,
Thank you so much for taking time to leave us a review.
We are so glad to be able to help you out with your concern. Your positive feedback made our day.
Looking forward for your next order.
Thank you,
Team Boomf
When I reached out with confusion…
When I reached out with confusion regarding my shipment’s arrival date, they responded fast and clear. Their transparency and willingness to guide me through each step not only relieved my concerns but also built my confidence in their service.
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Mariam,
Thank you so much for taking the time to share this lovely review with us! We are so happy that you enjoyed our Customer Service, and that we were able to help.
Looking forward to seeing you again!
If we can ever help or take your feedback on board - we're here for you, just email hello@boomf.com
Kind regards,
Boomf
Amazing customer service.
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Taylor,
Thank you so much for taking time to leave us a review.
We are so glad to be able to help you out with your concern. Your positive feedback made our day.
Looking forward for your next order.
Thank you,
Team Boomf
Great choice & variety of cards &…
Great choice & variety of cards & gifts!
Customer service at Boomf is second to none. I originally left a 1 x star feedback in error, this was totally unjustified.
I will definitely be using Boomf again! 😊
13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Hello,
Thank you so much for taking time to leave us a review.
We are so glad to be able to help you out with your concern. Your positive feedback made our day.
Looking forward for your next order.
Thank you,
Team Boomf
I had a problem ordering and I…
I had a problem ordering and I contacted them on live chat ( it was instant)
They were amazing and sorted it instantly
Have ordered with Boomf loads as I send to Germany and they always deliver amazing cards and gifts
13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boomf
Dear Wendy,
Thank you so much for taking the time to leave a lovely review.
Every person on our team genuinely cares about each and every experience, and we do our best to provide you with the best product and service possible.
If you ever need our help - we're here for you. Just email us or start a chat on our boomf.com website.
Kind regards,
Team Boomf
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