Bonvila Arvostelua 

I received a substitution which I wouldn’t be buying under normal circumstances. I was shocked because I chose no substitutions when I was placing my order. What I received was £2 cheaper but I was still charged for the other item.
The same thing happened at my last order and when I complained I received a refund. However I had to keep and pay for the substitutions.

Good quality Turkish food, excellent service and timely delivery. Thank you Bonvila!

I have received rotten Biber dolma (green peppers) in my last order which was supposed to be fresh.
This is not the first time I have had this problem and informed their business account about it.
For the first time I had it, the lady was very helpful and send me another parcel the next day w/o any fuss.
But this time, there is no reply yet after 10 days, they wrote that they are sorry about what I am experiencing.
I am Turkish, Bonvila is my favorite online shop because of its wide range of Turkish brands and supplies.
Please do not send vegetables that are not fresh to your customers, it is really inattentive behavior for an online shop.

Great, quick, efficient.

Great service, wine delivered when promised and a few free chocolate bars which was a lovely gesture, will definitely use again when I’ve drank my supply of Yakut

Good company. Have option to choose delivery day. Packaging is good. Not have any problem.

always happy to purchase from you guys but i had an item missing i needed next time round. enjoy your day lovely poeple

Good range, items arrived packaged nicely. They couldn't deliver on the day I asked but was nice of them to call and let me know in person. I used a number of Turkish food delivery services in the past year, this is the best one so far :)

I have been ordering for moths now and you are the best. Always good products and I always find what I am looking for. I write down if I want specific items and they always listen and supply me with the correct items. I will always be your happy customer. Thank you Bonvilla

I’ve ordered a few times now and the product it great, everything is packed in a way that both keeps it fresh and doesn’t damage it.

Great shop! Easy to do online shopping and speedy delivery. They call you if there's no substitute.

I have ordered two Sutas Kasar cheese on 10.11.2021. The expiry date for both was 14.11.2021!!!!! This is not acceptable. We can't even eat one of the cheese in 4 days!!!!!
This was my last order from Bonvila

Delivery was on time, Hamsi was delicious. Thanks :)

I have ordered here many times and I am a happy customer! The products are fantastic, as is the customer service! Delivery is quick and everything is packed so damage to products is minimised and perishable food is kept cool. Never had any issues and will keep ordering my delicious Turkish delicacies here! 👍😊

Thanks good service and good quality of food

Quick, responsive, and great products! Missing my Istanbul breakfasts is now a thing of the past :)