I recently purchased a Rolex SeaDweller from Bobs. I dealt with Harrison who was prompt courteous and knowledgeable about his products. I was pleasantly surprised when they not only met but exceeded m... Näytä lisää
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Terrible buy prices. I mean borderline insulting. Literally got 40% more for my watch by driving 7 miles away. Have tried to do business with them bc they are a legit watch store - but across 7 years... Näytä lisää
Yritys on vastannut
I’ve purchased and sold several watches with Bob’s Rolex through the years. My latest acquisition a Sea Dweller 2019 in mint condition, with original box, tag and booklet arrived and looked as though... Näytä lisää
Yritys on vastannut
I’ve purchased two vintage Rolex from Bob’s Watches and I’m completely satisfied with the time pieces and the purchasing experience!
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Bob's Watches is the world's first and only pre-owned luxury watch retailer where consumers can buy, sell, and trade certified authentic timepieces at true fair market value. With over 25 years in business, the company has grown into one of the largest and most trusted names in the pre-owned luxury watch industry. What sets Bob's Watches apart is a commitment to pricing transparency: the company openly publishes both buy and sell prices for every model, so customers on either side of a transaction can be confident they are getting a fair rate. Dealers, collectors, and everyday consumers rely on its real-time published pricing guide to determine accurate market values. While the company specializes in Rolex, Bob’s Watches also carries an extensive in-stock inventory of from other iconic brands including OMEGA, Patek Philippe, Cartier, Audemars Piguet, Tudor, Breitling, and more. Every timepiece undergoes rigorous inspection and authentication to guarantee it is 100% genuine, and watches are carefully serviced and restored before being listed for sale. Orders ship overnight at no additional cost, and sellers receive payment the same day their watch is processed. Bob's Watches has built its reputation on exceptional customer service, with a knowledgeable and dedicated team that guides buyers toward the perfect timepiece, and ensures sellers receive full market value quickly and securely. The company maintains a BBB A+ rating and has been featured in leading publications including Forbes, GQ, Robb Report, and The Hollywood Reporter. Whether you are purchasing your first Rolex, adding to a growing collection, or looking to sell a luxury watch with confidence, Bob's Watches delivers a seamless, trustworthy experience backed by over two decades of expertise in the pre-owned watch market.
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- bobswatches.com
4,1
Hyvä
482 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Experience Top Notch as always.
Kayla and Christian have been great in my multiple trade and buying experiences. Always patient with my numerous questions. In fact this last purchase, Christian took the time to move me away from one watch that was found to have a blemish in the case to another of the same reference, just to ensure that I was
completely satisfied.
Received the piece and was missing bracelet links, which Christian is having sent to me at no charge. Thank you!
1. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for leaving us a review detailing your recent experience with Christian and the rest of the Bob's Watches team. It demonstrates just how far we will go to ensure our customers find the perfect watch for their wrist, that it fits perfectly, and that it is a joy to wear. We hope you enjoy your new pre-owned luxury watch. Please get in touch with us at 800-494-3708 if you have any questions about your new watch or if there is anything else we can assist you with.
Watch I wanted was available
Watch I wanted was available. Agent assisted me was great and helpful. Sorry forgot his name. Assisted me very well while purchasing the watch early this year.
1. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Ramel, congratulations on the new pre-owned luxury watch! We are so happy to hear that the watch you wanted was available and that our team was courteous and helpful. Please contact us at 800-494-3708 if there is anything else we can assist you with.
Watch was shipped overnight
Watch was shipped overnight. Care as advertised, will not have any hesitation doing business with Bobs again.
30. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Joseph - Thank you for taking the time to leave us a review. We are thrilled to have earned your continued business and look forward to assisting you with all your future pre-owned luxury watch needs. Please contact us at 800-494-3708 if there is anything else we can assist you with.
James Bond 60th Anniversay Omega
Bob's Watches more than lived up to my expectations. My Omega 300M Seamaster JB 60th Anniversary arrived next day as promised and exactly as advertised.
31. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi there - Congrats on the pre-owned James Bond Omega! Many of us here at Bob's Watches were excited when that watch came in. It looks so great on that Milanese bracelet! We hope you enjoy it! In the meantime, please contact us at 800-494-3708 if you have any questions about your watch or if there is anything else we can assist you with.
Ordered on a Thursday
Ordered on a Thursday, on my wrist by Friday! Seamless transaction and fast shipping, I would definitely recommend Bob’s to anyone looking for a watch.
25. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thanks for the positive feedback, we really appreciate it! We're so happy to hear that we could get your new pre-owned watch on your wrist the very next day! That's what the Bob's Watches customer service is all about! We hope you enjoy your new timepiece. Please get in touch with us at 800-494-3708 if there is anything else we can assist you with.
Excellent.
Excellent timepiece. Exceptional customer service. Highly recommend it to anyone.
24. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for the positive review and glowing recommendation. We appreciate it and your continued business! Please call us at 800-494-3708 if there is anything else we can assist you with.
Second purchase from Bob’s Watches
My second purchase from Bob’s Watches. Just happened to check inventory offerings after receiving an email from Bob’s Watches entitled “Hundreds Of Pre-Owned Watch Arrivals Just Landed” and saw the watch I’ve been keeping an eye out for since one was bought out from under me at a Rolex retailer in St. Thomas earlier this year. I placed the order on line without having to talk to anyone and the watch arrived in perfect, as-advertised condition within 38 hours of ordering it. The watch was rated excellent and was absolutely flawless with the box and all papers perfectly intact. I have been well pleased with each watch and both purchase experiences from Bob’s Watches.
24. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Cary - Thank you for your continued business. It has been a pleasure to help you find the perfect timepieces for your collection, including the Rolex you missed out on in St. Thomas. Making the transaction effortless and secure is just the icing on top of the cake! We hope you enjoy your new watch and look forward to many more years of helping you buy, sell, and trade pre-owned luxury watches: 800-494-3708
My first purchase from a non-official Rolex jeweler
This is a big purchase when you are trading in two Rolex watches to upgrade to another Rolex. I had never done business with a non-official Rolex jeweler before. I had a lot of questions and Robinson responded quickly to each one. I would not hesitate to do more business with Bob’s watches. Overall great experience.
25. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Kevin - Thank you for trusting Bob's Watches! It was a pleasure to assist you with trading your Rolexes for a new pre-owned Rolex. We hope you enjoy wearing it for many more years to come! Please get in touch with Robinson and the rest of the Bob's Watches team if there is anything else we can assist you with: 800-494-3708
I purchased a Tudor BlackBay
I purchase a Tudor BlackBay. It came in fast and better condition than expected! Also Kayla H. Was very helpful and sent me extra photos before purchase. Great communication!
22. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Dennis - Congratulations on the pre-owned Tudor Black Bay! What an exceptional addition to any watch box! We hope you enjoy it. Please do not hesitate to contact us at 800-494-3708 if you have any questions about your new watch or if there is anything else we can assist you with.
Shane was so helpful and knowledgeable…
Shane was so helpful and knowledgeable about the watch I was selecting. I was a little anxious placing an order over the phone for a watch I had not seen in person, but he dealt with my concerns. My son loved his watch. I highly recommend Bob’s Watches and Shane Nasarian!
23. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Lisa - Thank you for trusting Shane and the rest of the Bob's Watches team with such an important investment. We hope your son loves his new pre-owned watch. Please let him know that he can contact our team at 800-494-3708 if he has any questions about his new timepiece.
Bought a Rolex GMT
Bought a Rolex GMT, watch was as nice, nicer than pictures. No issues, was quick painless transaction. Purchased on late Monday afternoon, watch arrived across country Wednesday morning.
10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Jeff - Congratulations on the pre-owned Rolex GMT Master! We're thrilled to hear that you found the watch you were looking for in our vast inventory and that it arrived by Wednesday! We hope you enjoy it. Please get in touch with us at 800-494-3708 if you have any questions about your new watch or if there is anything else we can assist you with.
I purchased an Omega Seamaster 2020 on…
I purchased an Omega Seamaster 2020 on July 18, 2024. I worked with Fernando on pricing and received what I thought was a fair price. I received the watch the next day as promised, however, the watch was dirty at the clasp, which I cleaned. There were a few scratches, minor, but for an excellent rating, the watch could have been buffed better. There were a few other spots as well, but no big deal. I called Fernando the next day to let his know and maybe they need to do a better job with quality checks. Anyway, so far, I am very happy with the watch. It keeps great time and so far no issues that I’m aware of. It is still under warranty for the next year.
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hello, Mr. Nergard - We appreciate you leaving us such valuable feedback and are thrilled to hear that you are happy with your new pre-owned Omega Seamaster. We take pride in only offering the most pristine inventory on the secondary market, which is why your feedback is so important to us. I will be sure to forward it to our management team. We hope you enjoy your new Omega. In the meantime, please contact Fernando and the rest of the Bob's Watches team at 800-494-3708 if there is anything else we can assist you with.
No complaints here
No complaints here. Thoroughly pleased with my watch, the communication and the shipping time. I would def shop again and recommend.
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Justin, Thank you for taking the time to leave us some positive feedback. We appreciate it and your continued business. Please contact our customer service team at 800-494-3708 if there is anything else we can assist you with.
Timely processing & delivery
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for the valuable positive feedback! We appreciate you and your continued business. If there is anything else we can assist you with, please call 800-494-3708.
Incredible again
Third purchase - again, the watch was pristine, the responsiveness of the team was incredible. Fast shipping, nicely packaged. Highly recommended.
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hello - Thank you for taking the time to leave us a review and for your continued business. It is an honor to be your go-to pre-owned luxury watch exchange. Please reach out to us at 800-494-3708 if there is anything else we can assist you with.
Vastaus yritykseltä Bob's Watches
Hi George, Thank you for the valuable feedback and continued business. Please contact Paul and the rest of the Bob's Watches team at 800-494-3708 if there is anything else we can assist you with.
Rob Phan is a crook
Rob Phan is a crook they give offers under 50% of value then want over retail for their product hopefully the entire company isn't like Rob Phan. They are selling a watch not even same condition for 14,000 more than the offer and they think we should trust them with my time pieces. Absolute joke.
19. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Devin, We appreciate that every passionate watch owner wants the highest possible offer for their valuable timepieces, which is why we always provide our customers with offers based on fair market value. It is never our goal to gouge or take advantage of our customers. In fact, we are a leader in the industry when it comes to the most competitive offers. We would love the opportunity to help you find the best price for your watch if you're still interested in selling: 800-494-3708
Trusted Quality - Trusted People - Outstanding Customer Experience
* Trusted Quality - Trusted People - Outstanding Customer Experience *
Just purchased a pre-owned Panerai Submersible. Excellent value, overnight shipping via FedEx. my customer Service Rep Christian was very attentive.
The surprise experience was speaking with the Director of Sales, Eric Holtzman. I had a question about the watch's ownership history and papers. He was exceptionally knowledgeable about the Panerai Brand, in addition to the watch I was looking to buy.
He was a consummate professional on the phone. He knows how to treat customers and make them feel valued (as I did). Eric is a rare find in this impersonal transaction-oriented economy we live in today. My experience with Bob's Watch's far exceeded my expectations.
Highly recommend doing business with Bob's Watches for their reliability, professionalism and trusted actions. Thank you Eric and Bob's Watches.
Robert | Chicago, IL
15. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi There - Congratulations on the pre-owned Panerai Submersible! We appreciate you taking the time to share your experience with us and for trusting Bob's Watches with such an important investment. At Bob's Watches, we want everyone to shop with confidence, which is why we staff the most attentive and knowledgeable customer service reps in the pre-owned luxury watch industry. It means so much to hear that Chrisitan and Eric represented the company so well! Please get in touch with them at 800-494-3708 if there is anything else they can assist you with.
I ordered my second submariner from…
I ordered my second submariner from Bob’s last week. I placed the order in the afternoon and I had it on my wrist at noon the next day. You can’t ask for more than that. Plus I did it all on line and never had to talk to anyone. Love both of the watches. Great job. I plan on ordering another one in a few weeks.
10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Larry, It is an honor to help you add to your growing pre-owned Rolex watch collection. We are thrilled to hear that you are impressed by our easy and secure online ordering process and that it has made you a return customer! We look forward to hearing from you when you are ready to make your next purchase. We are available at 800-494-3708 if you have any questions about our inventory.
The watch arrived in perfect condition
The watch arrived in perfect condition. But most impressive was that it arrived within 20 hours of ordering it.
The box and papers were also in perfect condition.
12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Chad - We appreciate the positive review and hope you are enjoying your new pre-owned watch! Please contact our customer service team if you have any questions about your watch or if there is anything else we can assist you with.
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