I recently purchased a Rolex SeaDweller from Bobs. I dealt with Harrison who was prompt courteous and knowledgeable about his products. I was pleasantly surprised when they not only met but exceeded m... Näytä lisää
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Terrible buy prices. I mean borderline insulting. Literally got 40% more for my watch by driving 7 miles away. Have tried to do business with them bc they are a legit watch store - but across 7 years... Näytä lisää
Yritys on vastannut
I’ve purchased and sold several watches with Bob’s Rolex through the years. My latest acquisition a Sea Dweller 2019 in mint condition, with original box, tag and booklet arrived and looked as though... Näytä lisää
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I’ve purchased two vintage Rolex from Bob’s Watches and I’m completely satisfied with the time pieces and the purchasing experience!
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Bob's Watches is the world's first and only pre-owned luxury watch retailer where consumers can buy, sell, and trade certified authentic timepieces at true fair market value. With over 25 years in business, the company has grown into one of the largest and most trusted names in the pre-owned luxury watch industry. What sets Bob's Watches apart is a commitment to pricing transparency: the company openly publishes both buy and sell prices for every model, so customers on either side of a transaction can be confident they are getting a fair rate. Dealers, collectors, and everyday consumers rely on its real-time published pricing guide to determine accurate market values. While the company specializes in Rolex, Bob’s Watches also carries an extensive in-stock inventory of from other iconic brands including OMEGA, Patek Philippe, Cartier, Audemars Piguet, Tudor, Breitling, and more. Every timepiece undergoes rigorous inspection and authentication to guarantee it is 100% genuine, and watches are carefully serviced and restored before being listed for sale. Orders ship overnight at no additional cost, and sellers receive payment the same day their watch is processed. Bob's Watches has built its reputation on exceptional customer service, with a knowledgeable and dedicated team that guides buyers toward the perfect timepiece, and ensures sellers receive full market value quickly and securely. The company maintains a BBB A+ rating and has been featured in leading publications including Forbes, GQ, Robb Report, and The Hollywood Reporter. Whether you are purchasing your first Rolex, adding to a growing collection, or looking to sell a luxury watch with confidence, Bob's Watches delivers a seamless, trustworthy experience backed by over two decades of expertise in the pre-owned watch market.
Yhteystiedot
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- bobswatches.com
4,1
Hyvä
482 arvostelua
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Our 3rd watch purchase from Bob’s
Our 3rd watch purchase from Bob’s. This one, two-tone black face Sub, is a beauty that looks brand new. Fits perfectly. Wire transaction worked perfectly and all we spoke to were extremely helpful. 3 was the charm!
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for your continued trust in Bob’s Watches! We’re thrilled to hear that your pre-owned Rolex Submariner arrived looking brand new and fits perfectly. We’re glad the wire transaction went smoothly, and it’s wonderful to know that our team was helpful throughout the process. We truly appreciate your loyalty and look forward to helping you continue to build a valuable and well-rounded watch box: 800-494-3708
Concerns not addressed
Had a question and concern about my purchase. Called and was told they would call me back. 2 business days later no call.
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
We sincerely apologize for the delay in getting back to you. This is certainly not the experience we aim to provide. We understand your frustration and appreciate your patience. Please reach out to us directly at 800-494-3708, and we’ll make it a priority to address your concerns immediately. I will also forward your review to our customer service team to see if they can find your contact info and call you. Your satisfaction is very important to us, and we’re committed to resolving this matter to your full satisfaction. Thank you for bringing this to our attention.
First time buyer, 100% satisfied!
Website is easy to use and provides so much information on all the watches. The purchasing experience was also quick and easy. My watch arrived the next day, looks brand new and even better than the photos on the website!
26. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that the purchasing experience was seamless. It's great to know your pre-owned watch arrived looking even better than expected! We truly appreciate your feedback and are so glad you're happy with your purchase. If you have any questions or need assistance in the future, feel free to reach out to us at 800-494-3708.
I very skeptical about buying watches…
I very skeptical about buying watches online, but after doing research, i believed Bobs watches was a legitimate business, so I purchased a breitling superocean. The watch was delivered the next day and watch came as described and was authentic. Probably saved $1600, if I would have bought it brand new, so definitely a great purchase. I would recommend bobs watches to someone who is worried about buying an expensive watch online and they were unsure of the authenticity.
23. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for taking the time to leave us a review. We’re so glad to hear that your research led you to trust Bob's Watches, and we're thrilled that you could purchase your Breitling Superocean at such a great price. We take great pride in offering authentic pre-owned watches at the best prices, and it’s wonderful to know that you had such a positive experience. If you have any questions or need assistance, please feel free to contact us at 800-494-3708. We look forward your continued business.
Lovely bday gift for the hubby
Large selection of watches, was able to find my husband a birthday gift fairly quickly. Overnight shopping, well-packaged/protected, with all the promised items (box, papers, tags, etc.) Watch condition as advertised - happy hubby! Thanks Bob’s, we’ll be back!
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for taking the time to leave us a review and for trusting Bob's Watches with such an important milestone gift! We hope your husband enjoys his new pre-owned watch! If you ever need assistance in the future, please don’t hesitate to reach out to us at 800-494-3708. We look forward to your continued business!
The staff were super helpful and…
The staff were super helpful and friendly. The hole process was simple and quick. Only thing I would like to see different is more information given about the products. I wasn’t able to tell by the picture how much the item has been polished or that the glass or crystal was replaced. If it wasn’t for the box I would have sent it back for a different one. Just a little more information in the description would go a long way. Over all really love the watch and I’m excited to pass it down.
18. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for taking the time to leave us a review! We truly appreciate your feedback regarding the product descriptions, and we’ll certainly take your comments into account to provide more detailed information in the future. It’s wonderful to know you love the watch and that it will be something special to pass down to the next generation of luxury watch enthusiasts. If you have any further questions or need assistance, please don’t hesitate to reach out to us at 800-494-3708.
My new SubM from Bob’s
I’m truly thrilled with my new watch and the experience I had with Bob’s Watches! I purchased it on Monday and it was delivered on Tuesday by noon from across the country. Just can’t say enough positive things about Bob’s! But trustworthy is at the top of the list!
18. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for the positive review! We’re thrilled to hear that you're happy with your new pre-owned watch and that your experience with Bob's Watches was such a positive one. We take great pride in providing trustworthy service and fast, reliable delivery, and we’re so glad it made a difference for you. We hope to hear from you the next time you need to buy, sell, or trade an authentic used luxury watch: 800-494-3708
First purchase from Bob's
Bob's delivered what was advertised. My blue dial Rolex Air King was exactly as described, running perfectly. Delivery was fast, with no problems. This was my first purchase though Bob's and I would not hesitate to use them again.
8. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Congratulations on the new pre-owned Rolex Air-King! We are glad to hear that you had such an incredible experience with us and look forward to doing business with you again soon. Please contact our team at 800-494-3708 if you have any questions about your watch or if there is anything else we can assist you with.
Excellent Experience
Great customer service and the watch was beautiful! Exceeded expectations overall.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for taking the time to leave us a positive review. We're thrilled to hear that we exceeded your expectations and that you are 100% satisfied with your new pre-owned watch. Please get in touch with us at 800-494-3708 if there is anything else we can assist you with or if you have any questions about your new watch.
Great experience
Great experience, watch was shipped overnight. High quality packaging. Overall great experience
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Thank you for taking the time to leave us a review! We are thrilled that you found the pre-owned watch you were searching for in our vast inventory and are happy with your purchase and buying experience. Please get in touch with us at 800-494-3708 if you have any questions about your new watch or if there is anything else we can assist you with.
Nice watch - but issues to consider
Customer service was excellent and the watch looks great. Two issues I would like to mention 1) my watch had a different color face then the original Rolex papers showed which was never mentioned in the watch description- I found out when I received the watch and compared it with the papers. 2) I ordered and paid for the certificate of authenticity (which again maybe my fault didn’t realize ) that it is emailed to you 3-5 days after you receive the watch. After a week I emailed customer service inquiring regarding my certificate and the same day I received it.
The watch is shipped overnight- and you have a three day window to return it but the certificate of authenticity is received a week later ? The certificate should be included when the watch is shipped. Some clarity would also be helpful if the watch is already shipped overnight when is the authenticity analysis done and why wait 3-5 days to receive it.
I do have some concerns that the Rolex face is authentic- I was reassured that Bob’s Rolex are fully authentic.
31. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hello - Thank you for taking the time to leave us some feedback. While we are very saddened to hear that the watch you received did not match the image on the papers, we can assure you that every watch we sell at Bob's Watches is 100% authentic and genuine. Every timepiece is inspected by experienced watchmakers and is certified pre-owned by an independent third party. We are happy to speak to you regarding the discrepancy you found on the Rolex papers to help you resolve this issue. Please get in touch with our customer service team at your earliest convenience: 800-494-3708
Bob’s is The Benchmark
Bob’s is the benchmark for professionalism and customer focus. Their primary goal is customer satisfaction and they do whatever it takes to achieve this goal. Eric made sure I was 100% satisfied with my purchase. Bob’s is the only company to work with whether buying or selling your watch. Very highly recommended.
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Mike - We appreciate the glowing recommendation and are thrilled to hear that you had such an enjoyable experience with our team. Please contact us at 800-494-3708 if there is anything else we can assist you with.
Top notch responsiveness excellent…
Top notch responsiveness excellent watch condition for 126710BLRO. Watch looks and runs perfectly. Thanks Bob’s and Ryan L. for superior service.
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Edward, congratulations on the new pre-owned Rolex Pepsi GMT! What an exceptional addition to any collection! We are thrilled to hear that it arrived in excellent condition, as described on our website, and that you are 100% satisfied with your purchase. Please contact Ryan and the rest of the Bob's Watches customer service team at 800-494-3708 if there is anything else we can assist you with.
Tudor Pelagos
I purchased my Rolex Sub from Bob’s and there was no question I would continue to use them. I reached out to Ricardo and he facilitated a trade. I made him aware I wanted a Pelagos and he made it happen. We spoke via phone and email. He made me feel valued and truly treated me like his top priority. I will be reaching out to them again early next year for a Day/Date. I have complete trust and confidence in them and their staff. Thanks again Ricardo.
31. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Gary - thank you for taking the time to leave us a review. We are thrilled to hear that Ricardo was able to help you find a pre-owned Tudor Pelagos and, in the process, treated you with the respect and courtesy deserving of any Bob's Watches customer. We hope you enjoy the Pelagos and look forward to hearing from you when you're ready to invest in that Rolex Day-Date! 800-494-3708
Bobs watches is extremely professional
Bobs watches is extremely professional, and trustworthy. They are fair with their pricing and trade values. They don’t offer the best prices, but you leave there k owing that you have the absolute best quality product, and they stand by it.
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Eric- Thank you for taking the time to leave us a review. We appreciate your business and the positive feedback! We always strive to offer the best prices on the secondary market and hope to one day have the chance to prove that to you. However, we are happy to hear that you are pleased with your recent experience with us! We hope you found everything you were looking for. Please contact our customer service team at 800-494-3708 if there is anything else we can assist you with.
First time dealing…Rob helped me
First time dealing…Rob helped me, with a sale to them of 1 Rolex and then a trade of another Rolex for another Rolex model. I was a bit concerned but we worked through the values. Payment & shipping was excellent
25. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi there - we appreciate you leaving us a review and sharing your experience with us here at Bob's Watches! We're pleased to hear that Rob facilitated a smooth transaction for both of your pre-owned Rolex watches and that you were 100% satisfied with the outcome! We hope you enjoy your new Rolex and look forward to doing business with you again soon. Please contact us at 800-494-3708 if there is anything else we can assist you with.
This was my first luxury watch buying…
This was my first luxury watch buying experience in general let alone buying preowned from an online source. I have to say I’m very impressed and satisfied with my decision to go with Bob’s. The process was easy, the price was the best I was able to find on the web, and most importantly the watch came in great shape. Buying something preowned sight unseen can be a serious gamble, but I wouldn’t hesitate to shop here again. When I had a question about whether or not my wire transfer went through I just put a call in and they were responsive and had a quick answer. The complimentary next day overnight shipping is a huge bonus, although fedex delayed it a day which is no fault of Bob’s. Overall I would definitely recommending them without hesitation.
20. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Andrew, we appreciate you leaving us a review. As you said, it can be nerve-wracking to make such a serious investment online, sight unseen. Bob's Watches is the secondary market's most trustworthy and secure pre-owned luxury watch exchange. Thanks to our transparent and attentive approach, customers can buy, sell, or trade watches with 100% confidence. We appreciate your glowing recommendation and hope you enjoy your new luxury watch. Please do not hesitate to call us at 800-494-3708 if there is anything else we can assist you with.
Outstanding customer service
I just bought a Tudor Heritage Black Bay that was rated in excellent condition. It was perfect. Not to mention the price was the lowest I found. The only issue I had, and no fault of Bob's, is that my wrist is 8", so it didn't fit. I called today and spoke to Megan who I worked with when I bought it on Friday. She said she would check to see if they had a spare link for the bracelet and would call me back in a few minutes. A few minutes later she called me and told me they were sending it out overnight.
The price was great, the watch is great, and Megan was great.
Hard to beat!
18. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi David - we appreciate the positive feedback and are thrilled to hear that our team went above and beyond to ensure your watch fit correctly and was ready to wear! We hope you enjoy the pre-owned Tudor Black Bay! Please call us at 800-494-3708 if you have any other questions about your new watch or if there is anything else we can assist you with.
Fantastic customer service
Fantastic customer service. Fair pricing on an excellent watch. Victoria is a wonderful person to work with.
19. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Mark - Thank you for taking the time to leave us a review! We appreciate your kind words and look forward to hearing from you the next time you need to buy, sell, or trade an authentic pre-owned watch: 800-494-3708
Fast and easy.
18. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bob's Watches
Hi Scott - Thank you for the positive review! Please contact our team at 800-494-3708 if there is anything else we can assist you with.
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