This company is in China. I wish I had checked Trustpilot before ordering, didn't even think about it because of the brand name (doh!). Anyway, the cheapest piece of rubbish for £29.99. (Swimming hat... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
SEVERE WARNING - NO MATTER WHAT, STAY AWAY FROM BLACKNORWAY. Cant believe I have fallen for this scam. Like the other reviews, I should have read them before I bought a door bell from them. Upon o... Näytä lisää
Don’t bother! Advertising for poles that drill into the wall. String and sturdy not like the ones that attach by a spring mechanism! Paid £250 for four of these solid sturdy bars! What for an age for... Näytä lisää
Ordered a set of ‘bespoke’ iron covers costing £79.99 and when they finally arrived wrapped in a clear plastic bag with no literature at all including no receipt I realised I’d been mugged off.They ar... Näytä lisää
Yrityksen tiedot
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- blacknorway.com
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Huono
250 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
How can i report them to the police?
How can i report them to the police?
The tracking is not valid, they dont respond.
6. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
Dear Customer
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Black Norway
This is an update on my review of Black Norway. I initially gave a one star review based on goods not arriving and tracker service wanting to charge a £1 to say where the order was (which I assumed was a scam).
I have since received the shoes ordered. They were shipped from China. Delivery was very slow at around 3 weeks, but they did arrive.
6. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Absolute scam
Absolute scam. Ordered thermal motorbike clothing for my husband - I’ve never received it, they’ve now stopped responding to my emails. I’m £113 out of pocket. So fed up.
4. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
I cannot recommend this company
I cannot recommend this company after failing despite promises to deliver my goods. I have now reverted to my credit card company to recover my money.
3. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Beware - Black Norway
Beware - Do not buy from Black Norway - fraudulent/scam Company - they only want your money
I ordered an item in early December 2024 - and as of 31 January 2025 I’ve received nothing. I contacted ‘Jeannie’ several times - I demanded a refund - nothing
Thankfully it was only a small amount that I can afford to lose
After posting this review on Trust Pilot, as of 7 February 2025, I received a full refund to my account
13. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Scam Company BEWAREDo not order any from this…
Do not order any from this compatwithiut reading the reviews. I ordered a pair of size 11 slippers, they took 32 days to arrive and when they did arrive they were size 40, miles too small. I tried to get a refund they would only accept to send another pair, when I refused this they offered 30% refund, I refused again. Then they said if I send the slippers back to China at my own cost they would refund me. I refused. I have made a complaint to the trading standards via the citizens advice website, but if you do not want the hassle do not buy from this scam company!
21. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Be careful - have to fight for customer service.
Finally after numerous complaints I have received a refund. It has taken 2 months but Ben has provided good customer service and refunded the full amount for the sewing machine that does not work. Given an extra star but I would still be wary of buying from this site.
23. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Stay Away!
Should have checked Trustpilot before ordering. I had no issues ordering or receiving the goods. The item wasn't suitable. I contacted them to get a refund and that's when the fun started! I was told I could keep them and they would send another pair out. Then they would give me 20% refund, then 30% refund. I have cut my losses but I will NEVER use this company again. Stay away!!!
24. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Currently going through a dispute with my bank to hopefully get a full refund. Please DO NOT use this site. They are a complete scam and the website looks legit and SO misleading until you place your order unfortunately.. again gets “shipped” from china. No way of cancelling straight away. No contact number to call. Your items are “in transit” on a plane…. From china … has not appeared yet and have no hope. No communication what so ever. Not like your normal UK website where you can straight away cancel or be put through to customer service. They make it very hard. Very dodgy I don’t know how they get away with it
9. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Scam
Paid for some cycle trousers on Jan 2nd, haven't arrived, no details on delivery, email support response vague and unhelpful....will be trying to recover from bank after 15 days .... professional scammers I suspect.
Update!... completely wrong item just arrived no information on how to return or get refund.. hopeless!
2. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
TOTAL SCAM! DONT USE!!
TOTAL SCAM! DO NOT EVER EVER ORDER FROM THIS COMPANY!
I bought this item from them:
Summer mesh shoes men sandals beach slippers blxck norway. £34.95
The item didn’t arrive so I complained via email, I was told that it had arrived and they sent photo evidence.
It turned out that what arrived were a cheap pair of black socks! Absolutely livid!!
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Wrong item sent to me. Refusing to give a refund once returned.
Ordered a hoody from this company on the 21st November. Ordered a white one and got sent a pink one. Sent it back to the returns address on the packaging and all they did is keep asking me where I sent the return to despite me telling them several times. They then told me it’s been sent to the wrong place despite it saying the returns address clearly on the packaging when I received my item. Don’t put return addresses on packaging if that isn’t where you want returns to go to. Wasting everybody’s time with that.
Company has honestly pissed me off, wasted so much of my time and money. Spent 50 pounds on the item and 6 pounds sending it back so now down 56 quid for nothing in return. Whole company is run by a bunch of clowns. No professionalism from any individual I have sent e-mails to asking for a solution to this problem.
AVOID THIS COMPANY. They are just running a massive scam and if you have any issues they will not help you. Deal with a proper reputable company that will help you if any issues arise. I’ve pretty much accepted I won’t get my money back.
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
They changed my postcode and delivered…
They changed my postcode and delivered to a completely wrong address. Fraudsters.
27. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Scam website DO NOT ORDER
Scam website - do not order. Arrived late from China as was a gift for xmas, not clear coming from china, returns only possible to china (this is not stated on website) by recorded delivery at £16 that I have to organise, absolutely awful experience and cannot believe they are still trading.
7. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Avoid this company
Absolute agree. This company are frauds. They posted me damaged goods and exactly like other purchasers, when I have complained, they are refusing to issue a refund and have asked me to return the items to China at my own expense. I am now trying to recover my funds from credit card company. DO NOT BUY FROM THIS
COMPANY.
6. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Beware! Do not buy from this company
This company advertise everywhere that they provide free returns but they do not provide them. They have a UK address but ask you to return items to China so they will arrive in time for refund. I refused to do so and returned it to London address but did not receive refund for postage or clarification of why they state something which is untrue on their website and all advertising. Be aware of this if you decide to buy from this company. I did get a refund for the item however if they had not ignored my initial request to cancel before the item was despatched, I would not have lost £5.35. I would not buy from them and hope others do not also. I would give zero starts if I could.
UPDATE 7/2/25
The message from Black Norway seems to indicate that they don't know if I ordered from them but there were a lot of emails between me and Jeanie of Black Norway over the Christmas break and I have still not received the postage refund requested or a reply to my last email.
1. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Zero stars!
I only gave this organisation 1 star as there was no facility to give 0. I purchased a torch which:
1. Arrived late.
2. Is not compatible with UK fittings.
3. Is incomplete with fittings missing.
I sent images as requested but there was again, a delay so now they claim I am out of time for a refund.
I feel so embarrassed that I have been taken by this scam company.
Please be warned - NEVER deal with this bunch of charlatans & criminals!!!!!!
30. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Scamming scumbags
Scamming scumbags! They’ve made their website look legit but it’s just a scam! You’ll receive an email response reassuring you that your item will arrive, everytime from the same person called Jeannie. I believe they are from west London, they sent me a £2 phone case instead of a iPhone case that cost me £20 plus a smart watch that was missing! Contact your bank asap if you have gave them your details. Ignore the positive one or two reviews they’re just the scammers….
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Total con
Total con - do not fall for this website. I bought a lamp for a Xmas gift for someone at the end of November. I contacted the online store to ask for an estimated delivery date. Vendor was entirely unhelpful, refused to tell me the date the item was sent, ignored my 2 further follow up emails. It’s now 28th dec and I’m still waiting for my item. The tracking number I have hasn’t been updated since 2nd Dec (Evri status still says ‘we’re expecting it’). I had to buy a replacement item from a trusted store at the last minute so I had a gift to give at Xmas. Do not be fooled by this website
28. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Yoga mat not to size advertised
Yoga mat not to size advertised. Returns aren't free & shipping is to China. Avoid this company
25. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
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