Bought a spot cleaner from them. It broke in under 6 months of light domestic use. Customer services refused any warrenty claims and told me it would be £60 to even carry on discussing it. In the e... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The Bissell CrossWave OmniForce Edge has completely transformed the way I clean my floors! This all-in-one vacuum and mop is a lifesaver, making it effortless to tackle both wet and dry messes in on... Näytä lisää
Yritys on vastannut
Overall, very pleased with my purchase - spot clean pet bundle. It was delivered within 24 hours of ordering, relatively easy to put together and did a great job on removing stains where my dog had b... Näytä lisää
Yritys on vastannut
Crosswave pet cleaner. Ordered from their site, better price than elsewhere, quick delivery. I agree with other reviewers about the instruction ‘manual’, ie diagrams, not brilliant especially on the s... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä BISSELL UK
Yrityksen kirjoittama
Home cleaning experts
BISSELL is a family owned company that has been a leader in the homecare business for over five generations. We're committed to researching and understanding the lives and cleaning needs of our customers.
Carpet Cleaners
Wet Cleaners
Spot Cleaners
Steam Cleaners
Vacuum Cleaners
Pet Cleaners
Accessories & Cleaning Formulas
The BISSELL foundation develops smart, innovative yet practical home cleaning solutions, inspired by real life. BISSELL's stockists and retailers are dedicated to providing superior service, because they're as passionate as we are. That's tradition, innovation and passion. This is our past, present and future
BISSELL have been keeping homes spotlessly clean since 1876. Children and pets bring a lot of joy to the home but they can also bring a lot of mess. Discover the complete range of BISSELL floor cleaners, carpet and multi-surface formulas, vacuums & accessories. Order today from direct from BISSELL for exclusive special offers, unrivalled customer service and super fast next-day delivery. Shop Now! Free Next Day Delivery
5 days a week* Up to 6-Year Warranty*
Trust in our design and craftsmanship Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
SHOP NOW
* Europe's No.1 brand in combined upright and portable deep cleaner unit sales. Source: Independent Research Institute (based on number of products sold between Jan 2023 - May 2024).
Yhteystiedot
Unit 400, Buckingway business park, CB24 4UQ, Cambridge, Yhdistynyt kuningaskunta
- 0344 888 33 55
- contact@bissell.co.uk
- bissell.co.uk
4,0
Hyvä
3 t. arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick delivery and does the job required
Quick delivery and does the job required
28. tammikuuta 2025
Vastaus yritykseltä BISSELL UK
Hi
Thank you for the 5 stars! We really appreciate it.
Si- Customer Experience Team
Delivered the next day
Delivered the next day. Didn’t think at first to look at the prices of the manufacturer looked at other retail outlets thank goodness I did look got an absolute bargain on my carpet cleaner
28. tammikuuta 2025
Vastaus yritykseltä BISSELL UK
Hi,
Thank you for this feedback that will hopefully help others decide to choose BISSELL. We appreciate you taking the time to leave this review.
Si- Customer Experience Team
Spotclean pro
The spotclean pro works well and removes a lot of grime although the hose is a bit short. This makes it awkward to use on furniture. However the biggest issue is the noise it makes. Absolutely deafening. Ear defenders should be worn. In addition the motor exhaust vent ejects the hot air downwards so risk of carpet/fabric burn. Avoid.
26. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BISSELL UK
Hi
Thank you for taking the time to leave such a detailed review! Your feedback is very valuable to us, and I will pass this onto the relevant team to look into.
Si- Customer Experience Team
DO NOT BUY FAULTY PRODUCTS
Dear S———-,
The BISSELL MultiReach comes with a two-year manufacturer warranty. Based on your purchase date of April 2022, the warranty expired in April 2024. The product was not recalled, as the battery issue is not a known problem; it is simply related to the frequency of use.
Sincerely,
Fortunate
BISSELL Consumer Care
support.BISSELL.co.uk
0344 888 66 44 Mon-Fri 09:00-18:00, Sat 10:00-17:00, excl. UK public holidays
Find genuine BISSELL accessories and cleaning solutions for your products on BISSELL.co.uk and spare parts – on 4BISSELL.co.uk
Response of bissell custom care as it has a battery issue due to using the hoover too frequently?!?!?!
23. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BISSELL UK
Hi Shannon,
Thank you for this feedback. I am sorry to hear that you have had issues with your multireach. We will make sure this is fed back to the relevant people.
As you have spoken directly with the consumer care team, we would not be able to comment as to the conversation that has been had regarding your warranty. If you wish to contact them to discuss please see the manufacturers telephone 0344 888 66 44
I hope this helps.
Si- Customer Experience Team
Absolute shocking consumer care service…
Absolute shocking consumer care service my product is under 6 years warrenty and has stopped working called consumer care went through troubleshooting over the phone still not working then got told to wait 3-5 working days for a call for a home repair visit it’s now been 7 working days NOTHING I’ve called 3 times to just be told oh we will send an email through and if I don’t get a call back I have to send the product off to then wait a further 10 working days for it to be repaired verry slow at communication never buying from bissell again!!
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BISSELL UK
HI
Thank you for leaving this review. As you have spoken directly to the manufacturer regarding your repair we are unfortuantely unable to comment on the information you have been given.
Hopefully they have now resolved this issue and repaired or replaced your machine.
Si- Customer Experience Team
Brilliant Spot Cleaner
Brilliant Company, i ordered a spot clean Pet Pro in the evening and it was on my doorstop first thing the following day! I was using my daughters before and thought i'd better get my own. Works even better than her older model, pleased i went with this one, so easy to use. Would definitely recommend.
30. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
HI Yvonne,
I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!
Si- Customer Experience Team
Very easy to find what I wanted and…
Very easy to find what I wanted and good value
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi Stephen,
Thank you for the 5 stars! We really appreciate it.
Si- Customer Experience Team
Amazing service
Amazing service, second to none. Very easy ordering and speedy delivery. I purchased this model on reviews that were given. I haven’t used it as yet but looking forward to.
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi
I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!
Si- Customer Experience Team
Upgraded to hydrosteam and I'm not…
Upgraded to hydrosteam and I'm not looking back.
Left carpets looking new
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi Jas
Thank you for leaving us this feedback. I am glad to hear that you are getting impressive results with your BISSELL machine.
Si- Customer Experience Team
Vastaus yritykseltä BISSELL UK
Hi,
Thank you for letting us know about your experience with BISSELL direct. We appreciate you taking out the time to leave us this feedback.
Si- Customer Experience Team
What a fantastic purchase
What a fantastic purchase.
My carpet, although quite old, looks like a new carpet.
I can not praise these products enough.
19. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi Robyn,
Thank you for leaving us this kind review. It is always useful to hear
how our customers are getting on with our products!
Si- Customer Experience Team
Great as usual
Even though ordered during the Christmas Period my goods arrived he next day. As usual great service and products from Bissell
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi Vicky,
Thankyou for taking the time to leave this feedback! It is greatly appreciated and we are glad your experience has been a positive one! All the best!
Si- Customer Experience Team
I attempted to purchase a product…
I attempted to purchase a product directly from the Bissell website, the purchasing process appeared to fail due to an issue with my online banking. I tried to find out from Bissell if I'd actually managed to purchase the product or not, and they never got back to me. In the end I bought the same product from Argos. product good, Bissell customer service non existent.
31. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BISSELL UK
Hi Lionel,
Thank you for your feedback. We always welcome comments from our customers and I am sorry to read the above. If you would like to discuss this further, please email info@bisselldirect.co.uk and hopefully we can try and ascertain what the issue may be.
Si- Customer Experience Team
Clear website and quick delivery
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi Ruth,
I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!
Si- Customer Experience Team
brilliant product
brilliant product. I have 7 grandadchildren playing on my carpet but i didnt realise how dirty my 1 year old carpet was until i used bissell cleaning fluid on it
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
HI Lorraine,
We're thrilled to hear that you are enjoying using your BISSELL. Thanks for the 5 stars!
Si- Customer Experience Team
Brilliant
Superb service and great communication. Fast delivery by lovely friendly courier who brought the package right to my front door. Sweeper is excellent and very easy to use. So quiet too. Many thanks Bissell.
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi.
I'm glad to hear that you had a quick and easy experience ordering with us. Thanks for the feedback!
Si- Customer Experience Team
Was recommended BISSELL by a family…
Was recommended BISSELL by a family member, received a few days ago and am very happy with my purchase.
27. joulukuuta 2024
Vastaus yritykseltä BISSELL UK
Hi Jean,
Thank you for taking the time to leave such a kind review. Your feedback is very valuable to us!
Si- Customer Experience Team
Vastaus yritykseltä BISSELL UK
HI Mandy,
Thank you for letting us know about your experience with BISSELL direct. We appreciate you taking out the time to leave us this feedback.
Si- Customer Experience Team
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