A transparent, honest, fast and totally customer-focussed, non-pushy and not-oleagenous experience. We’d been looking at the same car in various other second hand car dealerships and this one was by... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Outstanding Service from Birchwood Motors! I had a fantastic experience with Birchwood Motors and couldn’t be happier with the service I received. The whole process was quick, smooth and... Näytä lisää
After a while searching, I found the perfect EV at Birchwood at the right price and they put together a deal around my budget. The whole buying process was straightforward and professional, with no... Näytä lisää
So glad I went to Birchwood Motors in Cardiff it was so worth traveling 2 hours to get there. When arriving, the site looked very clean with some real decent cars,security fencing around the site... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Yhteystiedot
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Yhdistynyt kuningaskunta
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good people to deal with
Very good people to deal with, helpful, polite and gave very good information about the car. Would recommend anyone to go there.

Vastaus yritykseltä Birchwood Motors
No Sales pressure!
It was a pleasure to meet Alex when I purchased a Volvo XC70, it was a refreshing change not to be hassled by any sales people. I was given the keys to the car, allowed to look around the car in my own time without someone hovering over your shoulder and was told to take it for a test drive and take my time! Alex took the time to show me the service history and answer any questions I had about the car. Super happy with both the customer service and the car!

Vastaus yritykseltä Birchwood Motors
Mini Cooper
Bought a Mini from Alex, there was no pressure with the sale left us to make a decision but there to answer any queries. There was a problem with one of the trims but he sorted this out for us straight away. Very good service and definitely recommend.

Vastaus yritykseltä Birchwood Motors
Bought a lovely polo for my daughter
Bought a lovely polo for my daughter, from Alex at Birchwood Motors.
Service was friendly and professional.
Would recommend.

Vastaus yritykseltä Birchwood Motors
Just bought a lovely little car
Just bought a lovely little car from Birchwood motors. Alex was great to deal with, can just grab the keys and take time to look at the vehicles with no pressure at all. Cars are in great condition, prices are very competitive, i would definitely recommend to friends and family. Refreshing to have a car buying experience thats enjoyable.

Vastaus yritykseltä Birchwood Motors
Bought a Audi Q5 from birchwood on…
Bought a Audi Q5 from birchwood on Sunday we welcomed by staff answered all my questions.. not pushy at all which is unknown in car sales thanks again absolutely love the car runs like a dream 👌

Vastaus yritykseltä Birchwood Motors
Audi SQ5 Purchase
Thanks to Alex for a great purchase experience alongside Morgan, the car was as described and both were supportive throughout the the whole process

Vastaus yritykseltä Birchwood Motors
Start to finish of buying a car has…
Start to finish of buying a car has been amazing.. Everything was so hassle free to do and simple. Was all done within the day. Alex was friendly and professional. Highly recommend the company. Love my new car, thank you.

Vastaus yritykseltä Birchwood Motors
I recently bought a used Volvo from…
I recently bought a used Volvo from Birchwood Motors, and I couldn't be happier with the experience. Alex provided excellent service, ensuring the entire process was swift and seamless. They were knowledgeable, courteous, and genuinely committed to helping me find the perfect car. The vehicle was in great condition, just as described, and the buying process was straightforward and efficient. I highly recommend Birchwood Motors for anyone looking for a hassle-free car buying experience. Thank you for making my purchase so enjoyable!

Vastaus yritykseltä Birchwood Motors
Bought a great little car with the…
Bought a great little car with the team, it as in great condition and very much as advertised with no hard sell. Alex was extremely helpful and although there was a small mix up with regards the service plan, he was quick to recitify and ensure the car service was covered by them. A rare treat to work with such helpful and trustworthy car dealers.

Vastaus yritykseltä Birchwood Motors
Very friendly people answered all my…
Very friendly people answered all my questions and the sale was quick and easy, very nice company !

Vastaus yritykseltä Birchwood Motors

Vastaus yritykseltä Birchwood Motors
The people were friendly and went out…
The people were friendly and went out of their way to answer all my questions about the car. The purchase was swift and didn't take much time at all.

Vastaus yritykseltä Birchwood Motors
Sent video and gave details which were…
Sent video and gave details which were very helpful.

Vastaus yritykseltä Birchwood Motors
A credit to the motor trade
After chasing around the UK for a very specific spec of vehicle. I had been totally let down at two other dealers trying to sell me substandard damaged vehicles, then I come across what I had been searching for Birchwood.
I found Birchwood Motors a pleasure to do business with. I spoke to Alex, from start to finish. After a mid afternoon call Saturday we travelled down from Manchester to view and purchase the car the very next day. Alex even opened up early on a Sunday morning to accommodate me and the family as we needed to be back in Manchester for a mid afternoon appointment.
Can’t fault the service. Can’t fault the car. Over the moon with everything. Would recommend them to anyone.

Vastaus yritykseltä Birchwood Motors
Top notch.
Guys were great. Great communication and always happy to help. Travelling afar for a car can be tricky but this was fast and no hassle.

Vastaus yritykseltä Birchwood Motors
Even faster than Amazon Prime!
I was very impressed with the excellent service I received from Birchwood Motors. I spoke to Alex and Morgan late in the day but nothing was too much trouble and amazingly, after purchasing a car at teatime on Monday, it was delivered to my door over 200 miles away by the following lunch time! This was such a relief as I am a carer and urgently needed a car to support my vulnerable clients.
A lovely company to deal with and I couldn't recommend them highly enough.

Vastaus yritykseltä Birchwood Motors
Really good communication and helpful…
Really good communication and helpful staff. Made the process of financing a car really stress free and car was sorted very fast only took a a few days for it to be delivered. Would definitely recommend.

Vastaus yritykseltä Birchwood Motors
Good deal. Good people. Good luck.
A good deal, helpful staff, go the extra mile - literally - and sorted out an admin glitch immediately. Highly recommend them and wish them care and wisdom to grow the business without getting too big and losing the personal touch.

Vastaus yritykseltä Birchwood Motors
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