Birchwood Motors Arvostelua 

Outstanding Service from Birchwood Motors!

I had a fantastic experience with Birchwood Motors and couldn’t be happier with the service I received. The whole process was quick, smooth and efficient, and the customer service was excellent from start to finish.

A special thank you to Sam Littlejohns, the salesman who looked after me. Sam was extremely helpful, professional and attentive throughout the whole process. He made everything straightforward and stress-free, and I really appreciate the time and effort he put into making sure I was happy.

What impressed me even more was that they offered to fix my ripped seat free of charge. That really shows they care about their customers and are willing to go the extra mile to make sure everything is right.

Overall, the service was fast, efficient and professional, and I couldn’t ask for much more. It’s refreshing to deal with a dealership that genuinely values its customers and delivers on its promises.

Thank you to Sam and everyone at Birchwood Motors for the excellent service. I would highly recommend them to anyone looking to buy a car. Keep up the great work!

Madoumbe Gueye ⭐⭐⭐⭐⭐

Sam and the whole team were friendly and helpful. The process from viewing to testing and buying the car was smooth. Excellent communication and transparency.

Professional and helpful. Happy with the new (to me) car!

My experience was amazing getting my new car and selling my old one the process was very easy as the stuff are very kind and friendly never met anyone sweeter than the staff

Nice and easy. Very comfortable and trusting service.

A transparent, honest, fast and totally customer-focussed, non-pushy and not-oleagenous experience. We’d been looking at the same car in various other second hand car dealerships and this one was by far the best experience. The price wasn’t the cheapest, but fair when the difference was explained. We also admire that this is a business started and owned by young people, employing young people all from the area and doing really well. Finally we totally applause their commitment to EVs: those emissions impact their future so we totally get it.

So glad I went to Birchwood Motors in Cardiff it was so worth traveling 2 hours to get there. When arriving, the site looked very clean with some real decent cars,security fencing around the site which looked very secure, when I walked in the car I had put a deposit on the evening before was waiting for me in a little up garage on its own, wow it looked really good .
I was looking around it on my own undisturbed, I went in to the office to speak to Sam who greeted me with a friendly smile he gave me the keys and put the trade plates in and off we went on our test drive, the car didn't disappoint. I was happy with the car and purchased it there and then and drove it home within an hour.
What a gem of a place so glad I came across you, I looked at other cars at some places where if I hadn't of put a deposit down I would of just turned round .
I would certainly recommend Birchwood they are truthful and honest .

I was feeling pretty anxious and overwhelmed about buying a new car, but the team at Birchwood Motors made the whole experience so much easier. They were knowledgeable, friendly, and had a great selection of cars, which helped me feel much more relaxed and confident about my decision.

The car I bought was exactly what I was looking for, and the service I received throughout was excellent. I’m really pleased with my new car and would definitely recommend Birchwood Motors to anyone looking for a great car-buying experience.

Very efficient communication before the visit. Reserved car was ready and well presented. Friendly and knowledgeable staff.

After a while searching, I found the perfect EV at Birchwood at the right price and they put together a deal around my budget.
The whole buying process was straightforward and professional, with no pushy salesman.
The car has been excellent and I love it!
Thanks Birchwood… I will definitely recommend you 100%.

Luke Fallows is an amazing staff with excellent customer skills. He genuinely care about his customers and aims for customer satisfaction. My family is well pleased with his service and would like to highlight this to the manager.
Many Thanks
JOYCE

I purchased an Audi q3 around a month ago, very happy with the car , it came with a full service and mot , Sam was super helpful and the car was ready in a few days, class service .

Alex was great, breath of fresh air at this dealership. Answered every question would definitely buy my next one from there

Highly recommend Birchwood Motors. Super responsive and really helpful right from the beginning. Really pleased with my first car and Sam made the whole experience easy. The sale didn’t feel pressurised at all and they even went the extra mile by dropping it off for me. Thanks very much Sam and all at Birchwood, will be recommending you to family and friends!

Amazing experience with birchwood, from start to finish they was good a communication. Showed me the car had a test drive was very helpful. Would highly recommend and a big thank you to Sam who got everything in order for me

Very easy transaction. Emails back and forth with questions answered were prompt, when enquiring about the vehicle.
Come down to view and test drive car was ready and placed next to another vehicle of interest for comparing. Advisor was swift, thorough.
Coffee and water and seating available whilst part ex car was checked.
Dealt with Sam over emails and enquires who was great. And then Alex on day of purchase who was also very good 😊

I had such a positive experience buying my car from this dealership. The whole process was straightforward and stress-free, and I couldn’t have asked for better help from Alex.

Alex was incredibly friendly, helpful and patient throughout the whole process. He answered all of my questions, made sure I understood everything and never made me feel pressured into anything. He genuinely went above and beyond to make sure I was happy with my car.

I’m really pleased with the car and the service I received. I would definitely recommend the dealership, and especially Alex, to anyone looking to buy a car. Thank you for making the whole experience so easy and enjoyable! 😊

Alex was attentive to all my concerns and answered me accordingly.

Great company, very smooth process. Sales guys weren't pushy at all and he car is perfect. Alex and Sam especially were great!

Great service , very easy , slight error in info but apart from that first class , I’d buy from these again 💯.