Bike Club UK Arvostelua 

Great customer service.

I’ve used bike club for a while now and was happy with it at first but now I’ve come to return it I’m really disappointed to see it’s £35 to return a bike. I want to return two which would work out to be really expensive. In hindsight it definitely would have been a lot cheaper to buy a bike instead of spending so much on bike club.

If you ask anybody who never rented a bike to imagine a bike rental service, the way they would describe it is how the Bike Club works - you get exactly what you order and it gets delivered on time. No extras needed, as these simple service things are hard to achieve nowadays, given what we see around us. Good bike, timely delivery, easy to start riding - my daughter loves it. Thanks guys, and keep it up, it’s worth it.

Subscribing with bike club has been brilliant so far, we’ve had bikes for all three of our children for the last couple of years and it’s great to be able to easily switch them up to the next size when they are ready without worrying about a big cost outlay while knowing they’ll be riding a great bike!

Bike club make the delivery and collection process super easy. I’d highly recommend and can see us using for years to come!

Fantastic bike service. My child transitioned from a balance bike to a pedal bike very quickly and easily with Bike Club. The bikes are light weight and look very nice. I had to change an order and Bike Club was very fast to respond to my request and dealt with it straight away. Brilliant company, I recommend to everyone to use the Bike Club.

My daughter is very happy with her bike.
Great bike.

My little boy was changing over from his balance bike to a “big boys bike” and wow. It has changed his whole little life he cycles every day to school and back.
I can honestly say hand on heart this is one of the best things I have ever done for my children. The bike club has made a huge impact on my sons cycle journey.

Great service- bike is perfect for my 4 year old son he went from balance biking to pedal biking in 2 days.

Great idea!! We got our sons first bike just under 2 years ago from Bike Club which was a really simple process. We were ready to size up so went on the website chose a bike and a delivery day and bike club sorted the rest! The delivery driver took the old bike away and delivered the new one at the same time! So easy and great to think we didn't have a bike to get rid of each time they are outgrown! We chose the rebike option and a perfectly servicable bike with a couple of tiny scuffs appeared (which of course my son didn't even notice!)all ready for adventure! Great service from start to finish. We will continue to use Bike club in the future, recycling the easy way!

Easy, fast and convenient.

Really terrible experience so far - our first bike was due to arrive a week ago. It hasn’t arrived and I’ve sent the company 2 emails. I’ve heard absolutely nothing back and there doesn’t seem to be another way to contact them. No social media for the last year. I’m starting to question whether it’s a scam or not

Really good quality, light bikes at a reasonable monthly cost.

Exchanges effortless and discounts for multiple bikes.

The bike was great but the stabilizers (only ones they had) were useless, however hard we tightened them up they would become loose & move & make the bike extremely unstable. This has meant learning to ride has been made more difficult & made my daughter lose all confidence. We are cancelling & going to Halfords to get a bike with decent stabilizers. Overall disappointed & very expensive if you divide what we have paid over 2 years v rides

Very helpful and quick to reply.

Had an issue with the shipment of my daughter's bike. The courier didn't deliver it the first time, so Joe from the customer support team arranged a second shipment free of charge and followed through all the steps until the bike was successfully delivered. Amazing customer service.

Excellent initiative - bikes are good quality and as described - 2nd hand a few marks but great condition. Price is great and service and delivery are fast.

We’ve had a fantastic experience leasing bikes through this company. Both of my children learned to ride using their bikes, and the entire process from choosing the first bike to upgrading as they grew was smooth, efficient, and stress-free. The bikes themselves are incredibly well designed: lightweight, easy to handle, and perfect for kids just learning to ride. It made a huge difference in their confidence and progress. The quality and condition of the bikes have always been excellent. Customer service has also been outstanding. Friendly, responsive, and genuinely helpful every step of the way. I can’t recommend them highly enough for families looking for a convenient and high-quality bike leasing option for their children!

Bikes are top quality. Always reliable, delivered on time and always ready to go. Currently on bike number 6! Great service. Highly recommend.

Such a clean and easy process. 2 things I love about bike club is the ability to get new bikes to grow with my daughter delivered to my door whenever she needs the next size up and then for someone to take away the old one without the hassle of me having to sell it knowing it's going to be recycled and moved onto someone else.

Very easy to organise the exchange. Only criticism is that there is an early exchange fee, particularly for the smaller bikes, when children grow quickly and are more likely to need different sized bikes over shorter time periods.