BidSpotter.co.uk Arvostelua 

Excellent - given details of lots with clear & concise easy to follow instructions

Took a week to get approval to bid . Absolutely useless

What went wrong?
Lack of communication after a complaint.

What can they do improve?
Support customers who use the platform and audit their auctioneers on the platform so that no one ever losses money on products which are not even worth the paper it’s written on.

Advice:
1. Any one looking to buy a vehicle should use trust pilot and any review sites before making a purchase. You be surprised and horrified after I noted what was so so true about a recent purchase.
2. Check the vehicle over and list any thing wrong with it and compare to description.
3. Read the auctioneers terms and conditions as bid spotters terms are different and can be misleading and you will get stuck.
4. Don’t buy a vehicle or product which continually appears for sale again and again. There is a valid reason for this as I have now worked out why.
5. If a description in the terms and conditions states private plate is not included. Don’t touch it. If it states images are used as an example or similar don’t touch it.

There is a huge list. I will never mention the auctioneers details where I had an issue as bid spotter should take some accountability. Having to loose the amount of money I did in this current climate is totally unethical. I would never want any one else to loose money.

Advice.
Buying from an auction is a huge risk. Please do your home work. Do not risk a deal. Not worth it.

Bid spotter needs to respond. They have no customer service experience.

I was bidding on a car and I was the highest bidder at the time and auction ended saying reserve not met day after I get a phone call saying I have to buy the car and I refused and they sent a bill through money claim asking for £8500 pounds which I don’t have . Please I urge you to report these people to the police and government to stop all this misguiding people

advertised a car with 30 miles brand new! collected the vehicle with 150 miles on the clock, looks like its been used since the listing with someone with kids scratches on the plastics glitter and crisps under the rear seats, load matt and jack missing. also conned another £2000 out of me for a late payment when the invoice was sent with a incorrect figure and late. all in all feel like i have been scammed and miss sold !! defiantly one to be avoided at all cost.

Registered to bid and received acknowledgment that I was registered and able to bid.
Bid on an auction of roof tiles was asked to confirm the bid amount which I did but my bid wasn’t acknowledged meaning both myself and the seller lost out 😡

I've had to go to small claims court against an auction house on Bidspotter. Bidspotter will threaten and bully you if you do not pay, but they will take no action against fraudulent auction house which they list on their website. Dixon Landscapes has scammed me over £320 as they refuse to answer the phone for me to arrange to collect the goods.

TAKE THEM TO MONEYCLAIMES COURT. I took one of the auctions companies to court & they paid me after all sorts of threats. THE LAW IS ON YOUR SIDE, USE IT.

i have been asked to review and ive not even bid yet so right now in netural

Asset Auctions are incompetent, Nigel tells more lies than Tom Pepper and will gladly lead you down the garden path for weeks. Items are not as described so it looks like you're getting a bargain until you realise the item will need serious investment to be anywhere near useable. It's a wonder the council haven't revoked auction licensing and they haven't been removed from bidspotter. Just look at the previous reviews!!

I used bidspotter purchased item from supreme auctions product was sold like that it was smashed if this had been in the description when I was bidding on it I would not of bid on it stay away from these sites they are selling crap and getting away with it

Bought a car and half the parts were missing and the engine was completely broken.
AVOID AT ALL COSTS!!

excellent five star company easy to register and Bid many thanks

Scammers and worst company to deal with

Bought a car from asset auction they described the car with fsh and 24 inch wheels and 2 keys I paid £119500 for the Bentley bentayga when it arrived only had 1 key and 22inch wheels and not one bit of service history totally mis represented now they won’t talk to me so left me to take them to court avoid these people

I have bought few items from an online auction through Bidspotters and at the close of auction there are another 5 ityems added which i never bid on. Ive contacted the aution and been advised to contact Bidspotter. Spent hours tyring to sort this matter and noi one can help, all I get from Bidspotter that I have bid on these items. I have asked for a complainr process or a details of governing body but all I get from Bidspotter is a template email which doesnt answer any of my question. I had to pick up the items and pay over £200 and just cant do anythinhg about it. Socking service and no customer service help at all.

Brilliant at sending invoice and taking payment, customer service ends there. I purchased a van through Asset that they advertised with V5 green slip, not so now got to wait at least 6 weeks for one from DVLA.
LIars and no help, AVOID !!!!!!

Bidspotter is a fantastic website.

The website is easy to navigate and easy to use. They are also very responsive should you have any questions or need any help.