Beverly Goods Arvostelua 

216
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Xxl storage bags are not at all as described but the kicker is I paid an upgrade for the newer quilted fabric and when got the bags its the original ones. I asked for a refund and was told by cus... Näytä lisää

Saanut 5/5 tähteä

Ordered one and for reasons unknown, I didn't feel it took (thru PayPal) so I did it again and then I had ordered 2!!! Got a hold of Customer Service and they cancelled the 2nd order and issued refun... Näytä lisää

Saanut 5/5 tähteä

I really appreciate that you have really awesome customer service, everything from ordering and the delivery was true to what I was told it would be. Even when I accidentally put the wrong delivery ad... Näytä lisää

Saanut 5/5 tähteä

Quick delivery and great product. Haven't gotten to use them yet, but looking forward to it. Will make my life easier, since I'm very old (87) and have difficulty getting plastic-bagged groceries in... Näytä lisää

Yrityksen tiedot

Yrityksen kirjoittama

Beverly Goods is an online retailer of premium home, tech, and travel essentials. We curate everyday products that are built to last, ship quickly across the U.S., and back every order with responsive human support and a secure checkout.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

216 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 81 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(216)

210 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Looks like it would work well if it fit…

Looks like it would work well if it fit my main issue is instead of making it right this company basically tells you to kick rocks no return for it not fitting. Won’t be in business long I’m sure so buyer beware. It is definitely one sided with this company they could care less if your happy, satisfied just don’t care.
I immediately called same day it arrived and told them I wanted one that would work for my phone and that’s when I was informed of a policy no refund or exchanges possible in my case. Real quick answer.

I do want to say whoever is reaching out with the company now so we will see and I will update as they happen.

Wow I just got notification of a refund to Beverly Goods I appreciate you looking into this and for doing the right thing ! Thanks !!!!

31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hi Phillip,

Thank you for the review. The product not fitting is one thing, but feeling brushed off when you reached out is another, and that part we are sincerely sorry about. That's not how we want any conversation with our support team to go.

I've sent a request through Trustpilot for your order details so we can pull up your purchase and make this right for you.

Saanut 1/5 tähteä

I wish I could give them zero stars

I wish I could give them zero stars. Never ordering from this company again. Ordered the dash mounted sticky phone holder…..holder did not stick and my phone won’t fit in it. Contacted for a refund and the response was “we are unable to provide a refund or accept a return when the product is correct and the request is based on dissatisfaction or personal expectations.” The request is based on my phone not fitting in the holder! This is horrible customer service and they won’t catch me the second time and I’ll spread the word! Crooks!

3. elokuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hi Elizabeth,

Thank you for laying this out clearly, and I'm sorry about the experience. A mount that won't hold and a phone that won't fit isn't a matter of preference, it's a product that didn't do its job, and the reply you received didn't reflect that. Our team is also trained to handle these situations promptly, and clearly they fell short.

I've sent a request through Trustpilot for your order details so we can locate your purchase and take another look at this. We appreciate the opportunity to make this right for you!

Saanut 1/5 tähteä

BAIT AND SWITCH!!

BAIT AND SWITCH!!! DO NOT BUY!!!!

The video showed the name brand COOLHILL. The product arrived today. I was sent some generic product. I immediately emailed BeverlyGoods and they refused to allow me to return them.

Bait and switch. AND at checkout, they asked me to purchase generation 2 at a premium. I agreed and paid because coolhill just updated and released generation 2 with a longer battery life and it goes to 199 instead of 100.

These people stole my money! At gunpoint without a gun. Just with deception and no integrity.

I will be writing this sane review EVERYWHERE Beverlygoods advertises.

I will not be mad all by myself!

4. elokuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hi Yolanda,

Thank you for the detail here. If what arrived doesn't match what was shown, that's something we need to look at and address directly. The fact that you also paid for an upgrade makes it more important that we get it resolved rather than closed out.

I've sent a request through Trustpilot for your order details so we can locate your purchase. We sincerely appreciate the opportunity to make this right for you!

Saanut 1/5 tähteä

This shop is crazy

This shop is crazy. The item was supposed to be and was advertised as less than $10 and is now somehow over $30. I don't want the item at this point especially when there's no reason for me to be paying for shipping and handling and then a predatory charge for insurance on top of that after I already took it off and it was somehow added back on without my consent.

4. elokuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hi Arthur,

Thank you for flagging this. Shipping insurance is meant to be optional, it covers your package against loss, damage, or theft in transit, and it should stay off if you've turned it off. If it reappeared after you removed it, that's something we need to address right away.

I've sent a request through Trustpilot for your order details so we can pull up your order and make this right for you.

Saanut 1/5 tähteä

Was sent the wrong product

Was sent the wrong product as the product description was deceptive.
Beverly Goods refuses to take it as a return and either send me the correct one or refund me.
Don't buy from this company.
Cheap crap from China, poor customer service, no return phone calls from their customer service.
Waste of time and money for crap.

4. elokuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hello,

Thank you for the review. Receiving something other than what you ordered is a clear-cut problem, and it shouldn't have ended with a refusal. We sincerely apologize for your experience with our support team.

I've sent a request through Trustpilot for your order details so we can locate your purchase and take another look at this.
We appreciate the chance to make this right for you!

Saanut 1/5 tähteä

Ordered 2 hand held fans

Ordered 2 hand held fans - they arrived not as advertised. Ad showed a sturdy hand held fan with a metal plate. The ad even highlighted condensation on the metal plate as an indication of how well the fans worked. The fans arrived and no part of the visible fan is metal. Additionally all fan settings are loud. When I contacted the company via email asking how I could return the fans and obtain a full refund, I was told that they do not refund based “ based on dissatisfaction or personal expectations”. I pointed out that anny expectations I had had been set by the product advertisement I was offered a 25% refund and told I could keep the fans! When I checked my bill I also noticed that they charged me a 3.95$ shipping protection fee that I neither requested or approved.
I am very dissatisfied with the lack of professional integrity Beverly Goods has demonstrated as well as their refusal to fully refund me when they are clearly violating the consumer protection guidelines with misleading product descriptions.

Update: Beverly Goods contacted me after this post and provided me with a full refund.

3. elokuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hello,

Thank you for setting this out so clearly. You're describing something specific - that the advertisement showed a feature the product you received doesn't have - and that's a fair thing to hold us to. It isn't a matter of personal expectations, and the reply you received didn't treat it that way.

I've sent a request through Trustpilot for your order details so we can locate your purchase and make this right for you.

Saanut 1/5 tähteä

Would give zero stars if I could

One of those cases where if I could rate it less, I would.

Ordered a 360 degree car phone mount that is supposed to stick on any surface. It doesn't.

Build quality is garbage as well. But that was not the big issue. The big issue was that I asked for a refund because the product was not "as advertised". Their response was that they do not issue refunds based on expectations. Well, my expectations were based upon what they said it could do in their ad.

Seems both disingenuous and dishonest. I don't care if they have a Ferrari for a dollar at this point. Their customer service was condescending and put the blame on me. I would not buy the car.

4. elokuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hi Marc,

Thank you for the review. A mount that's advertised to stick and doesn't isn't a question of expectations, it's the product not doing the one thing it's sold to do, and the reply you received didn't draw that distinction. I'm sorry you were treated that way, and even more so that the exchange made you feel as if you were at fault.

I've sent a request through Trustpilot for your order details so we can locate your purchase and take another look at this.

Saanut 1/5 tähteä

If there was less than 1 Star I would…

If there was less than 1 Star I would use it. Customer Service Phone Line is useless.
They state there is nothing they can do.
1) I was overcharged a fee called “ V2 Generation Product Upgrade” for $7.95.
Never authorized it nor do I even know what it is.
2) Product was a simple Rotating Car Mount for phone. DOES NOT ADHERE TO ANY PART OF THE DASH. $9.99.
Total $22.79 for absolute useless garbage.

4. elokuuta 2026
Oma-aloitteinen arvostelu
Beverly Goods-logo

Vastaus yritykseltä Beverly Goods

Hi Elizabeth,

Thank you for laying this out clearly, and I'm sorry on both counts. A charge you didn't recognize and a product that didn't work is not an acceptable outcome, and "there's nothing we can do" isn't an answer our support team should be giving anyone.

I've sent a request through Trustpilot for your order details so we can pull up your full order and address both the $7.95 charge and the mount itself. You can also email us directly at info@beverlygoods.com with your order number and a reference to this review.

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