I wanted a quilt cover that featured on a duvet set packaging but it wasn’t included. However, on contacting Lee at customer services he immediately set up a link and gave me a choice of sizes which I... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I wanted a quilt cover that featured on a duvet set packaging but it wasn’t included. However, on contacting Lee at customer services he immediately set up a link and gave me a choice of sizes which I... Näytä lisää
Yritys on vastannut
Don't remember buying anything from them but they've been spamming my inbox twice a day, every day. Not sure how many beds they expect people to buy, but they shouldn't need that volume of messages to... Näytä lisää
Yritys on vastannut
Ordered a bed frame and mattress for a client of mine. So far so good - the team have kept me up to date with delivery and communication has been great. Fingers crossed for the bed. Thank you for your... Näytä lisää
Yritys on vastannut
I ordered this bed and it was delivered less than 24 hours later. The service was excellent and the quality of the bed is brilliant. Will definitely purchase with them again!
Yritys on vastannut
The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs today. If you're looking for ottoman beds, bunk beds, or mattresses we have the solution. With over 40 years of experience in the Bed Industry, you can count on our brand. Our kids beds range is fantastic for your children. We bring high sleepers, cabin beds, and trundle beds with storage to de-clutter the kids bedrooms. Find wooden beds, fabric bed frames, and metal bed frames on the site to offer style to the room. Our adult bed frames also come with storage like drawers and ottoman solutions, this is great as they save space in the bedroom. Choose from a variety of brands like Julian Bowen, Bedmaster, and GFW beds with trust for peace of mind. Check out our social media pages for giveaways and help advice when buying beds and mattresses, to provide trust with the sale. We hope to see you soon at Better Bed Company.
1 The Old School House, WA6 6PH, Frodsham, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service. Kept in touch from order to delivery. Will definitely order from you again when we next need a bed or mattress
Thankyou.
Your delivery men were v good as well.

Vastaus yritykseltä Better Bed Company
I placed an order for my new home but then the date changed for the move in date. Lee from the better bed company was super efficient and delayed the delivery date for me so it coincided with the new move in date. Top notch service and I am really pleased with the mattress I bought. If you get the chance give these guys a go definitely worth it :)

Vastaus yritykseltä Better Bed Company
Ordered a bed and mattress, very pleased, bed delivered as arranged. Lovely, nice quality, good price. I highly recommend this company. I had a slight hiccup with the delivery company, but Lee at Better Beds got it sorted for me.

Vastaus yritykseltä Better Bed Company
Great experience!
Focusing on Customers

Vastaus yritykseltä Better Bed Company
Highly recommend!! Didn't have the bed I originally wanted. However Lee contacted me and said there was one similar and sent me a link to look at it. Helped with a couple of queries too and very fast delivery!! Thankyou lee and team

Vastaus yritykseltä Better Bed Company
Ordered a double bed, wrong item sent that wasn’t as described or in the photo of the item I ordered. After much arguing with Lee and insisting to keep, they agreed to collect- then they went silent with my money and the item collected leaving my son without a bed for weeks. Chased and chased- Had to get PayPal involved in the end to reverse the charge. Absolute crooks

Vastaus yritykseltä Better Bed Company

Vastaus yritykseltä Better Bed Company
Great service, sorted out a delivery address error straight away for us, highly recommend!

Vastaus yritykseltä Better Bed Company
I was not able to return an item despite it being new and unused. The websites return policy is ambiguous at best and I received an informal response saying the item would 'have to go in the skip'. There was no effort to try and resolve the issue despite the website claiming they 'pride themselves on service' and 'want you to be happy with your purchase'. I am now out nearly £500 for an item that I cannot use. Really disappointed with this company and would not recommend.

Vastaus yritykseltä Better Bed Company
Would thoroughly recommend the Better Bed Company. I spoke to Lee on a Sunday about the availability of a bed. Lee promised to call me the following day, he did. I took delivery of it on the Wednesday with absolutely great service from the delivery men who carried the heavy boxes upstairs. Lee also suggested viewing a YouTube video when building the bed as well using the instructions, saying any issues to give him a call. Thursday morning I called Lee to say how impressed I was. I would certainly buy from Better Beds again. Stuart

Vastaus yritykseltä Better Bed Company

Vastaus yritykseltä Better Bed Company
I ordered a super king size bed and had a call the next day to say that it was out of stock until the end of January. I was given the option to cancel the order if I wanted but I decided to wait as it wasn’t urgent. I then got offered discount by another company and upon contacting Better Beds they matched it immediately. Excellent service

Vastaus yritykseltä Better Bed Company
Mattress arrived today great service thanks, however it would have been 5 stars but we had no notification that is was being delivered today so I had just got in when it arrived one man in a white van, so quite fortunate. Everything fine anyway.

Vastaus yritykseltä Better Bed Company
Had not heard of this company before, I found they had the best price for a Kaydian Walkworth bed that I was looking at.
The same bed was almost 50% more expensive at bigger name retailers.
I checked them out for reviews and all seemed good, so I placed my order late on 30th December.
Got a call the following morning to agree a delivery date.
The day before delivery I got some messages from the delivery company, but noticed a minor discrepancy in the info, so called Better Bed Company.
All sorted within minutes by Lee (good name that), and full tracking available from the delivery company the following day.
Delivery was yesterday, had chance to assemble the bed today and all is good.
Ordering from a company you've never heard of is often a hesitant experience, but sometimes you've got to follow your instincts, and I'm pleased I did.

Vastaus yritykseltä Better Bed Company
Wanted to purchase the correct bed and after having a chat with Lee I made my mind up that I would definitely purchase from here. Lee was happy to answer any questions I had.
Delivery was really quick too and the bed is amazing quality! To top it up he even called me when I was struggling to assemble the last parts! That’s amazing customer care
Thank you Lee for the fantastic experience you have provided I will definitely purchase from you again!! Highly recommended

Vastaus yritykseltä Better Bed Company
Really great experience buying from this company. I ordered 2 rugs and one was delayed. I was called within 24 hours of ordering to explain this. Really helpful staff.

Vastaus yritykseltä Better Bed Company
Lovely mattress..had one previously and so easy to choose another. Very pleased

Vastaus yritykseltä Better Bed Company
The process we experienced did not match what was conveyed to us via phone when we called to ask how to arrange purchase and deliver to accommodate a specific range of dates. The delivery is now projected over a week later than expected even after being purchased and fully paid on 12th of November...nearly 3 weeks to process. Very difficult to confirm anything.

Vastaus yritykseltä Better Bed Company
Excellent customer service. Speedy delivery. Mattress well packaged. Delivery team super efficient and friendly.

Vastaus yritykseltä Better Bed Company
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