Initially the confirmation didn't arrive via e mail so I was a bit concerned. The parcel did arrive so that was good. The product was faulty but the matter was dealt with immediately a refund or re... Näytä lisää
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Rotary duster is very disappointing, very slow & poorly made, & the hand held vacuum is not much better. Definitely not worth the money.
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Delivered within a reasonable time. Was very very well packaged and arrived intact. The ordering and payment methods were easy enough.
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Very speedy from ordering to delivery Well packed product I would recommend. Regards M.C.
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Yrityksen tiedot
Yrityksen kirjoittama
Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.
Yhteystiedot
Telford Way, NN16 8PX, Kettering, Yhdistynyt kuningaskunta
- 0330 013 9987
- support@csbdirect.co.uk
- bestdirect.co.uk
4,3
Erinomainen
297 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easysteam to order on line and quick delivery
Easy to order on line and quick delivery
15. heinäkuuta 2026
After an initial problem with the…
After an initial problem with the confirmation email not arriving, one phone call sorted it out, a very pleasant young lady dealt with the issue. Items arrived very quickly. Overall I am quite satisfied with the service received.
7. heinäkuuta 2026
Very efficient
Very efficient. I had to phone to check something and I spoke to a person straight away, who dealt with the query and reassured me that all was well. Brilliant. Delivery was very quick and ahead of schedule.
6. heinäkuuta 2026
Have you ever tried painting a metal…
Have you ever tried painting a metal gate… don’t bother use this product it comes up like new
2. heinäkuuta 2026
Easy to order
Easy to order , good correspondance ,quality items , quick delivery ,will def recommend to others .
11. kesäkuuta 2026
Splendid Purchase
This was a very good purchase. Arrived quickly and product works very well.
So, all in all, I am very pleased.
11. kesäkuuta 2026
They failed to deliver on the Friday as…
They failed to deliver on the Friday as I waited in. The device itself is bit low. I ware a hearing aid. My overhead phones is far superior. U dint have any chat support n I wont fone a premium number
10. kesäkuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for taking the time to share your feedback. We are sorry to hear about the delivery delay and that the product did not meet your expectations regarding the volume level.
We would like the opportunity to assist you and find a suitable solution. Please feel free to contact our Customer Support team at 0330 013 9987 or email us at support@csbdirect.co.uk, and we will be happy to help.
We appreciate your feedback, as it helps us improve our products and services.
Product arrived via Evri in good time
Product arrived via Evri in good time. Product not as good as I expected having watched on the Bedt Direct channel!
10. kesäkuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your wonderful feedback. We're delighted to hear that you were happy with the fast delivery and the service provided by our customer service team.
We truly appreciate your support and look forward to serving you again in the future.
I ave never received the item
8. kesäkuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're sorry to hear that you have not yet received your order and understand how disappointing this must be.
Please accept our apologies for the delay. Our Customer Service team is always here to help and resolve any issues as quickly as possible. In this case, we are arranging a replacement order with expedited delivery to ensure you receive your item as soon as possible.
We appreciate your patience and hope that, once your order arrives, you will be able to enjoy the product and have a much better overall experience with us.
Had problems with order i was told not…
Had problems with order i was told not in stock. Waiting for rebate
Then back in stock so I re ordered and then received delivery of 2, obviously sent one back. I think computers need updating on stock
3. kesäkuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're sorry for the confusion caused with your order and appreciate you bringing this to our attention.
We understand how frustrating this experience must have been, and we appreciate your patience in returning the duplicate item. Feedback such as yours helps us review and improve our stock management processes to provide a better experience for our customers.
We value your support and hope that, despite this issue, you were satisfied with the product itself and that we will have the opportunity to serve you again in the future.
Excellent service
Product that we bought ceased to charge a few months after we bought & it was replaced immediately
26. toukokuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your kind feedback. We're delighted to hear that you had a positive experience and appreciated the polite service.
We truly appreciate your support and hope to serve you again in the future.
This product was very cheaply made not…
This product was very cheaply made not at all was expected we previously bought one and it was sturdy materials this was cheap plastic and I have returned it for a refund
2. kesäkuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're sorry to hear that this item did not meet your expectations, especially compared to your previous purchase.
As our range evolves over time, some products may differ from earlier versions. We continuously review customer feedback to ensure our products meet the standards our customers expect.
As requested, your return has been processed and a full refund will be issued in accordance with our returns policy.
Thank you for giving our product a try, and we hope to have the opportunity to serve you again in the future.
Vastaus yritykseltä Bestdirect
Thank you for your wonderful feedback. We're delighted to hear that you were happy with both the product and the service.
We truly appreciate your support and look forward to serving you again in the future.
Unfortunately the product wasn't…
Unfortunately the product wasn't suitable for us, so I returned it.
Still waiting to hear if product has been received and awaiting refund.
30. huhtikuuta 2026
Vastaus yritykseltä Bestdirect
We are sorry to hear this and apologise for the inconvenience caused.
Please contact our customer service team at support@csbdirect.co.uk and include your return tracking number and order number so they can verify the return and process your refund as quickly as possible.
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