Initially the confirmation didn't arrive via e mail so I was a bit concerned. The parcel did arrive so that was good. The product was faulty but the matter was dealt with immediately a refund or re... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Rotary duster is very disappointing, very slow & poorly made, & the hand held vacuum is not much better. Definitely not worth the money.
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Delivered within a reasonable time. Was very very well packaged and arrived intact. The ordering and payment methods were easy enough.
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Very speedy from ordering to delivery Well packed product I would recommend. Regards M.C.
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Yrityksen tiedot
Yrityksen kirjoittama
Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.
Yhteystiedot
Telford Way, NN16 8PX, Kettering, Yhdistynyt kuningaskunta
- 0330 013 9987
- support@csbdirect.co.uk
- bestdirect.co.uk
4,3
Erinomainen
297 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very Good Service
Delivered within a reasonable time. Was very very well packaged and arrived intact. The ordering and payment methods were easy enough.
6. lokakuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Great product
30. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Very speedy from ordering to delivery
Very speedy from ordering to delivery
Well packed product I would recommend.
Regards M.C.
29. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Rotary duster is very disappointing
Rotary duster is very disappointing, very slow & poorly made, & the hand held vacuum is not much better.
Definitely not worth the money.
28. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're sorry to hear that you were disappointed with both the rotary duster and the handheld vacuum, and that they did not meet your expectations in terms of performance and quality.
We take customer feedback seriously and continually review comments like yours to help us improve our products and the experience we offer.
If you're experiencing issues with either product, please contact our Customer Service team at support@csbdirect.co.uk, and we'll be happy to look into this and assist you further.
We apologise for the disappointment and appreciate you bringing your concerns to our attention.
driver knocked on door to let us know…
driver knocked on door to let us know that parcel had arrived
1. lokakuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
On time product good
28. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
I got my parcel and passed it on to my…
I got my parcel and passed it on to my husband. It was for his birthday and he was delighted with it. Thank you for an efficient and timely delivery
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Initially the confirmation didn't…
Initially the confirmation didn't arrive via e mail so I was a bit concerned. The parcel did arrive so that was good.
The product was faulty but the matter was dealt with immediately a refund or replacement offered but I asked for refund which arrived so no problem
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're pleased to hear that your parcel arrived safely and that our Customer Service team was able to deal with the faulty product promptly, offering you the choice of a refund or replacement.
We're sorry that you didn't receive your order confirmation email and understand how this may have caused concern. We appreciate you bringing this to our attention and are glad that your refund was processed without any further issues.
Thank you for your understanding and for giving us the opportunity to resolve the matter. We hope to provide you with an even better experience next time.
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations and that you felt it did not perform as shown in the TV advert.
We take comments like yours seriously and continuously review customer feedback to ensure our products and their presentation meet the expectations of our customers.
If you are still experiencing any issues with the product, please contact our Customer Service team at support@csbdirect.co.uk and we will be happy to look into this and assist you further.
We're sorry that your experience was disappointing, and we appreciate you taking the time to share your feedback with us.
Downside was evri's inability to…
Downside was evri's inability to deliver on time..no explanation given
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're sorry to hear that your delivery was delayed by Evri and that no explanation was provided. We understand how frustrating this can be and apologise for the inconvenience.
While the delivery is handled by our courier partner, we recognise how important a reliable and timely delivery service is to our customers. Your feedback is appreciated and will be taken on board as we continue working to provide the best possible experience.
Thank you for your patience and for choosing Best Direct. We hope to provide you with a smoother experience next time.
Good customer care in every aspect.
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Came on time and seems to be doing the…
Came on time and seems to be doing the job
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
my Chef O Matic
This product is money well spent it is AWESOME my rice comes out fluffy and cooking time is unbelievable as I said money well spent
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Good service thanks
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
Easy to order
Easy to order. Did not take long to
Come. Very pleased with my purchase. Absolutely no problems.duster pro
14. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your lovely feedback! We truly appreciate your support.
It broke within a week
8. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're very sorry to hear that the product broke within just a week of use. We understand how disappointing this must have been.
We take product quality concerns seriously and would be happy to look into this for you. Please contact our Customer Service team at support@csbdirect.co.uk with your order details, and we'll be happy to assist and work towards a suitable resolution.
We apologise for the inconvenience and hope we can help put this right for you.
Not received!
7. syyskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're very sorry that your order has not arrived as expected. We understand how frustrating this must be after waiting for your delivery.
We have already raised a query with Evri regarding the delayed parcel. However, rather than ask you to wait any longer, we have sent a replacement today using expedited delivery, which should arrive within the next 3–4 working days.
If you experience any further issues, please contact our Customer Service team at support@csbdirect.co.uk and we will be happy to assist and resolve any concerns as quickly as possible.
We sincerely apologise for the inconvenience and hope your replacement arrives promptly and restores your confidence in our service.
Goods I wanted were in stock
Goods I wanted were in stock. I ordered, you shipped. Thank you
4. syyskuuta 2026
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