Best Car Buyer Arvostelua 

Whole experience was very stress free from the start. I got what I wanted for the car, everyone I dealt with was very friendly and helpful. Especially Lauren Fleetwood, she went above and beyond to make sure everything went smoothly. The person who came to collect the car completed the appraisal then the money was transferred. No haggling on price upon collection. I would definitely use again if needed in the future and will be recommending to family and friends. Great service thanks !

Excellent service provided by Ian at Best Car Buyer. Received a great price for my car. Made it easy and no hassle. Highly recommeded.

I sold my car a yesterday in the Sheffield branch and the process was smooth. I arrived at the branch earlier than my appointment time but the team were more than happy to serve me and I was out the door in minutes!

Highly recommend this team. Quick and easy sale. Gave more than a lot of other buyers. Big mention to Lauren fleetwood who made the overall process very smooth!

An excellent service all round, with a very helpful operative. A competitive valuation, straightforward document collation, vehicle delivery and payment of funds. Thoroughly recommended.

Service was great and Lauren was very helpful and kind to help sell my car. Very easy to do and very reasonable price, I would recommend to anyone who is trying to sell their car.

Typically for these sharks they quote you a low but tempting offer for your car but when they send a goon to collect it they find the smallest imperfections in the paintwork and then tell the me that each panel will need a full re spray. They know like I do they will valet the car and all will be fine. But for me a 10% price reduction. Competition authority should be asked to investigate the whole industry as many companies are linked and owned by groups such that they share information and offers to customers. You will never get a fair reasonable price which would allow them a fair profit. They screw you to get excessive profits. My wife wished me to accept their derisible offer , if I had my own way I would have made their goon walk home!

Everything went very smoothly from start to finish. The person that I dealt with,Lauren Fleetwood, was very helpful , knowledgeable and pleasant . I wasn’t put under any pressure. I would certainly recommend Best Car Buyer to all considering to sell vehicle.

Process was handled by Lauren Fleetwood- communication was really good throughout and generally happy with valuations

I’ve got to say I am impressed with the service I received from this company, from the initial contact to completion of payment. The communication was very good from the outset and Lauren was very helpful throughout.

Would like to thank Lauren for all her help throughout the process of selling my car.She was kind and very helpful . All went smoothly and I got a good price for my car .I highly recommend Best car buyer ⭐⭐⭐⭐⭐☺️ Jacqueline ☺️

The selling experience was made super easy and Ian made sure to talk me through every step of the way making it all effortless.

Brilliant from start to finish. Spoke to Charlie and gave an honest up front assessment of my car and a realist valuation of what I wanted to achieve. Charlie came back to me quickly and offered me a price that worked well for both of us. Next day took the car in, no messing looked over the car no haggling over the price or trying to knock me down paid my PCP agreement and left over cash promptly. Thank you Charlie I will definitely be in touch if I need to sell a car again..

This company is an absolute shambles. They gave me a quote after having multiple phone conversations and sending many pictures, including the minor wear and tear on the vehicle. They then offered me a ‘guaranteed price’ which I accepted, booked a day off work to arrange collection of the car, only for them to then decide they ‘don’t want the vehicle anymore’. Absolutely ridiculous, their appraiser was a joke, pointing out obscene things like ‘chips in windscreen’ which were simply the tiniest, barely noticeable to the naked eye, surface marks smaller than a grain of rice and certainly not a ‘chip’. The whole ordeal was absolutely awful. I had already said to the girl who gave me the ‘guaranteed price’ what happens when your driver turns up and inevitably knocks the price down as always happens and she vehemently denied this, saying this is not how we operate etc etc. In actual fact, it is EXACTLY how they operate, the appraiser even said so himself. Told me to go elsewhere as they ‘do this all the time’. I’d say I’m a very realistic person and fully expected at least a bit of a decrease in their ‘guaranteed price’ but certainly did not expect them to have just completely wasted my time by just saying ‘no longer wanted’. Funny because the vehicle was actually in excellent condition for being 8 years old and I ended up selling it the same day to another company. AVOID THIS PLACE, they outright lie.

EDIT/UPDATE: I received completely inappropriate text message at 7:45PM on a Saturday evening from the appraiser that this company sent to my home address and provided my contact details to in a threatening manner saying he lost a job because of my review. Obviously this is completely and utterly unacceptable, reported to police but I also rang and made a formal complaint with Best Car Buyers, to which they have just completely ignored. I followed up with an email asking for an update on what action they have taken, to which they responded and said ‘they’ve received no written formal complain from me and I am unsure what action you wish us to take’ to say I’m absolutely dumbfounded is an understatement. This company is disgusting and clearly to not care about any form of customer service. Lauren at this company should be ashamed, I hope nothing like this ever happens to you as a lone female.

Got into contact with Charlie. Very quick to responsed on messages and phone calls. From beginning to end; very profesional, polite towards me as costumer.

Excellent experience, from a general enquiry online I was called by Charlie Pickering who agreed a price I was happy with. Was a slight delay on my part due to having to remove my private reg but Charlie was patient throughout. I was also buying a car from Car Supermarket & the exchange took minutes & the cash was in my account within 30 minutes. Couldn’t fault them at all, thank you Charlie, would definitely recommend 🙏

First class service from Best Car Buyer. I had multiple options of auctions and bids, but nothing matched the service especially from Charlie. The payment into the account was seamless and the collection was arranged without delay. Very pleased with everything.

First class service from Best Car Buyer. We had multiple options of auctions and bids, but nothing matched the price paid by BCB. The transaction was seamless and the collection was arranged without delay. Very pleased with every aspect of the transaction.

Cannot fault this service. Price offered was the price paid. Be honest if you have any scratches etc on the car, and you’ll receive the price you get offered. Smooth transaction and fast. Well done team

I contacted a few car dealerships for a price for my car and this is the only one that reached out in person and not just emails. I spoke to Charlie Pickering, who was great, he answered all of my questions, was very responsive and explained all of the process. The gentleman that collected my car was very friendly and was also a pleasure to deal with. Once all of the checks were done the money was in my account very quickly. The driver waited until this had happened before he left. It was a very easy experience.