Ben Sherman Arvostelua 

I bought a pair of Ben Sherman Boots and writhing 2 months the sole had split. I cannot believe the quality could be so bad. Probably the worst pair of boots I ever bought. Definitely not value for money.

Ben Sherman is part of The Baird Group.
Customer service isn't bad .... It's non existent.
They are happy to take your money but they wont respond to e mails or phone calls when things don't go to plan. Avoid at all cost.
DO NOT BUY From this site !!!!

absolute garbage customer service ..... DO NOT BUY from this site......

Discount given and advertising looked great which came through my Ben Sherman uk FB page however after making a purchase got skeptical as non of the FB pages had any comment.
Never got my clothes or any notification but got a refund and made a loss of £3 to £4 for shipping charges which they did not refund.

Poor quality clothing, unscrupulous operations and terrible customer service.

Having bought Ben Sherman for many years I will never buy again.

I bought three pairs of shorts, charged for three but only two delivered. Not lost in delivery as website indicated they only had two in stock but they still charged me for three.

Quality extremely poor compared to previous purchases of same shorts a few years ago.

Requested a refund for the missing pair in the returns period and am being told they will refuse to refund me as they sent me three pairs of shorts and I didn’t request a refund in their returns period. I have been disputing this for weeks with email evidence but get the same response.

What an unscrupulous untrustworthy company.

quality has gone !!! bought your product most of my life and its not the same anymore ... has india took over ....! i dont know how you think you could get away with selling cheap made boots ... with Bensherman tags on them

I used my pair of brown Ben Sherman men's wingtip oxford shoes for the first time on my birthday (10/16/22) after having them stored in their box in my bedroom for at least 3 years. Went to church, then lunch at CPK with family, then walked around for half an hour at the outdoor mall where CPK was located. So after about 4 hours on my feet, the "leather" everywhere was peeling(!) on both of them. I cannot believe it. I've had faux leather shoes before but this is just horrible. I don't even know if I can return them; I don't know when/where I bought them. I will never buy anything branded Ben Sherman. Fool me once...

Side note: Date of experience at Trustpilot is 10/15/2022 but the correct date is 10/16/2022 (I kept trying to update the review but it keeps going back to 10/15/2022 for some reason).

Don't buy this garbage !!! I've bought a pair of Ben Sherman boots, it's said - 100 % leather (made in India). I found the boot made from 8 pieces,only 2 of them is real leather, 6 of them fake, syntetic "leather". Not worth the money I paid (around $100 CAD)

Purchased a suit. The jacket was sent in a plastic bag 10" by 10". It was creased all over and unfit to wear without a professional press. I am not going to spend my money on a suit that cannot be worn without a good press first. Ben Sherman - no more purchases from me

I absolutely loved the Ben Sherman jeans that I bought, I think I paid around £70 for them, but after around a year of occasional wear, I noticed a rip starting to appear near one of the back pockets, never in my life have I had this happen to a pair of jeans. I will be walking past this brand in the future!

Terrible Quaility - would give 0 stars if I could.
Bought Chelsea Boots less than 4 months ago. At most I use them for a 30 minute walk once a week and I have already worn through the soles. The soles also cracked badly after just 6 weeks.
Will never buy Ben Sherman shoes again.
Terrible waste of money.
My identical Jones boots are 2 years old, worn 5 days a week and still going strong.

I ordered a pair of jeans for my husband. Exactly same style, details and size as a pair he already has. The new ones are much bigger and don’t fit. I asked to return them but they say as there is no Click & Collect shop in my area, I must return by courier at my own expense - £5. I am flabbergasted. Never experienced such poor customer service in my lengthy internet shopping experience. Obviously I don’t recommend this company and will never use them again.

I was given a pair of ben spearman boots for Xmas 2021 and the soles have split by 2 nd February 2022. I personally feel that they are not fit for purpose for a pair of boots priced at £130.00 don't last 2 months.
I don't expect Ben shearman will be bothered to contact me, but I will let you know if they do.

Ordered a couple of items on 26th december 2021 , received email items dispatched and arrived at Hermes delivery depot on 27th December , still not delivered after 7 days followed advice on Hermes website to wait 7 days and then contact seller if not delivered contacted Ben Sherman customer services on the 5th Jan received reply on the 6th stating that they needed to give Hermes 48hrs to trace parcel and that they would email with an update , still no update by the 11th so contacted Ben Sherman customer services again only to be told - We have emailed Hermes and requested return to sender, if and when the parcel arrives back with us we will be able to refund your order. I think is pretty poor customer service as it is not my fault order has been lost and also given no time scale about if and when my payment will be refunded

bought ben sherman lounge-pants/pj bottoms online from another online retailer,

very light/thin cotton material, see through when held up to the light, some loose threads (pretty common in clothes)
waistband is loose, thin elastic waistband not "heavy-duty" enough, could be a little snugger,

They have a fly-hole which i wasn't expecting, big enough to put your whole hand through, with ONLY one loosely - stitched small button in the middle to hold it closed, the BUTTON CAME OFF already today, just after 2 days of wearing them brand new, and there's a hanging loop that can come out the crotch-fly! as i typed this i'm on the sofa wearing them right now funny enough ironically.

Wish i knew what to expect before buying multiple pairs of them!, not a huge loss though

Also, "lounge-pants" i recently bought from some other brands such farah, aren't the best either unfortunately.

Best pair of slippers comfortable warm great fit.
I have got to say quality never had a pair of slippers that match these.
James

I ordered a pair of canvas shoes and have gone over 48 hours without a confirmation and HAVE ALREADY BEEN BILLED ON MY CREDIT CARD.
I have sent them 2 texts, 2 voicemails and 2 emails asking for confirmation and delivery status and have gotten no information.
I have disputed the charge with Wells Fargo and have a claim number.

Bought a pair of Ben sherman South canvas shoes they looked great how ever I only wore to and from work and after a few weeks the souls split and cracked in several places and after about 3 weeks they had fallen to pieces unfortunately I bought them from m and m and there return policy is a joke not what you expect when paying for a quality brand

Bought quality pair of ben sherman shoes. Worn infrequently over just a couple of months and the patent leather black is rubbing off and is brown underneath.

Very poor quality to price ratio.

Good product, delivered on time, good quality, good price. Unfortunately it was delivered to the completely wrong address.