benjaminone.com Arvostelua 1 905

Submitted request for payments in December. Still waiting. Was told to send an email, got the same response as before about their supposed “backup”. Wrote a review here and got a response to send an email and once again received the same reply about backups. Seriously? You’re 4 months behind on processing payments. I so wish I would not have let money sit there. I cashed out just fine before the “revamp”

I've been trying to withdraw rewards for about a year now and have yet to receive a penny. I am about to uninstall the app because it is a waste of time.

This app is a scam. Do not waste your time

I have over $700 pending withdrawal since December when they finally let us withdraw again and had the $50 limit so withdrew daily and still haven’t received payment and it’s still pending… which is ridiculous and beyond frustrating bc I spent money to reach milestones to earn more money so now I’m definitely in the negative… and ain’t nobody got extra money these days… times are hard enough without getting screwed… 😡

My daughter and I have both been waiting for our payouts since October 2025 and when we have tried to reach out to benjamin below is the typical response that they give people. Which is BS and is in my opinion a cop out they need to provide people with real solutions not this double talk bs.

"It's concerning to hear about your experience with the Cash Queue and the significant delays in accessing your funds. We truly appreciate you sharing your thoughts and highlighting the impact this has on your financial situation. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that this can be frustrating, especially when you need your earnings promptly.

We’re grateful for your feedback regarding your interaction with customer support, and we have escalated this internally to ensure your concerns are addressed. Your insights are invaluable, and we hope for a better resolution for your situation moving forward. Thank you for bringing this to our attention."

If I could give negative stars it would be a negative -100

When they "updated" the experience, they also set limits on withdrawals and a "waiting" process. I have been waiting almost 3 months for my payment now. This is bs. Benjamin owes me almost $80 in total payout. Beginning to think that I will never get it!!

There’re not paying! These people owe me $800. Last week they promised anyone who finished a milestone would be rewarded immediately. I worked nonstop to reach my level and instead of rewarding me they put it on a seven day wait. They haven’t bothered to release it yet that’s $230 right there and then they still have $570 trapped in their cash queue which has made zero progress towards getting released. I’m tired of their nonsense, automated excuses. They’re con artists. I’m doing the bare minimum now just to keep my account open. I’m not giving them any more of my time until they start paying me. They’re simply exploiting people. Im using two different apps now that pay me immediately. Don’t waste your time on these people and expect to be paid right away. It text months, if they ever pay at all.

Before the hold on funds to “improve” their systems in October 2025, everything worked perfectly in regards to paying out my earnings. We were told to wait on withdrawals until Dec 3rd. I attempted multiple times to withdraw the $150 I earned and it has been sitting in a queue since then. I’ve sent screen shots to customer service multiple times and keep getting the exact same scripted response with no resolution. They are scammers and shouldn’t be trusted with your time! Much better gaming apps out there that actually do payout and quickly!

I used to really love this app. It was a great way to earn a little extra money. Cashing out easily was a great experience. However - in my own attempt to save up a little for the holidays - I saved up almost $500 that I was planning on cashing out. Then (you guessed it) their new payment system hit. It will be three full months on March 9 that I started my first $50 withdrawal. Will I ever see any of that? Maybe in time for the next holiday season.

Extremely frustrating and disappointing. I have been waiting for 3 months for my payment and still nothing. It used to be my favorite app. Reaching out to customer support does absolutely no good.

When I first joined Benjamin about 2 years ago, it was great. I was able to earn and cash things out pretty quickly. However, over time, they began to delay things, and it got harder to earn any rewards. They made a big update recently, and now things are completely awful. When you earn a reward, it goes into this queue where it sits for 2 months. Then, when you finally make enough to be able to cash out ($25), it sits in queue again for who knows how long (it's been more than a month for me currently. Plus, now they charge you a fee to cash out. Customer service is completely useless. You just get an automatic reply that says the same thing over and over about it taking time. I would steer clear this app. It's just not worth the hassle or the time.

Holding my money hostage since December 11, 2025. It's currently March 6, 2026. Complete scam. They've since added gambling with your accumulated earnings and still haven't cashed anyone out. Fraudulent.

Benjamin used to be a great app. Then they changed payouts and I have now been waiting since between December 10th, 2025 and February 4, 2026 for $174 to be withdrawn. And you can’t get an actual person when you email and complain.

It went from getting my withdrawl in 4 hours to now i have waited over 90 days for a $25 withdrawal. Ive contacted them numerous times about the issue and they send me the same automatic reply. DONT WASTE YOUR TIME! I will never play with them again. They clearly dont have any money to pay.

Ownership changed hands fall of last year. New folks are unscrupulous scam artists who grow shadier by the day. The froze withdrawals for weeks. Then when they turned them back on they had removed bank deposit options, instated higher minimums, lower maximums, limits to withdrawal requests per day and charge a mandatory fees for every request. But none of that actually matters because they never pay you, anyway. I have had $250 "queued for processing" since December 17th. I know multiple other people who have been waiting as long or longer for their payments. Communication with customer service results in literally identical canned responses over and over and over. They deleted their FB so people couldn't reach out to customer service that way. Their social media sites have gone inactive and they do not respond their either. Meanwhile, despite droves of customers waiting for months on end for payments they earned close to a year ago, they continue to roll out more ways for users to "earn". In other words they are pushing users to keep playing and engaging -- to keep bringing in revenue from ad partners for the owners. With seemingly zero intent of ever giving users their promised cut of earnings.

I have used the Benjamin app and earned real money through it, but getting that money has become an ordeal I can only describe as predatory.

In October 2025, the app froze all withdrawals until December 3rd. All completed tasks, regardless of the amount, even a penny, were placed in a 60-day pending period before becoming eligible for withdrawal. When December 3rd arrived, withdrawals didn't work, with the app citing "too much activity." New restrictions appeared with no prior notice: a $50 daily withdrawal maximum in addition to their normal $25 minimum, bank transfers removed entirely, and a $1 fee per transaction for "instant processing" through Venmo or PayPal only. My first successful withdrawal didn't go through until December 10th, after trying every single day. Each withdrawal was added to a withdrawal queue that initially said would be processed in "3+ days" but now just says that it's in the queue, with no time estimation at all. I currently have $317.79 sitting in that withdrawal queue. It has been nearly three months since that first withdrawal was submitted. So much for "instant".

Support has been useless. My first ticket received an instant auto-response. When I replied, I waited a full month to hear back — only to receive a variation of the same canned message. A second ticket filed a week ago has followed the same pattern.

During the freeze, Co-founder Erno Tauriainen, had the nerve to announce record profits for Benjamin for 2025. I guess if you stop paying your users it does result in some extra revenue. He's since made his LinkedIn private, and the company FB page has been closed. The company has been sued by the SEC in the past, which makes me wonder how Benjamin used their last round of seeding funds and if the SEC should look into their recent activity. It looks like Benjamin may already attract their attention again though, since a lawsuit was filed against Benjamin just last month for investment fraud and breach of contract. Benjamin users like myself are not surprised.

What makes this especially painful is that I genuinely needed this money. I have surgery scheduled this month, will be on unpaid leave for nearly a month while I recover, and am already behind on bills due to medical expenses. Knowing that hundreds of dollars I legitimately earned are being withheld by this company while I've been struggling has been infuriating.

I've already left reviews on Google Play and the App Store, but another user pointed out that I should be reporting the app to Google and Apple as well, so I'll be doing that. Since I'll have nothing but time after my procedure next week, I'll also be filing complaints with the FTC, the CFPB, my state's attorney general, and the New York attorney general's office (where Benjamin's headquartered). To start. I'm posting this review across multiple platforms so that others can make an informed decision before investing their time and money into this app.

This used to be an awesome app, then they suspended all of our payouts until December, and when they opened the app back up and we were finally able to withdraw our funds, we were only able to do so in $50 increments and they are still pending 3 months later. I'm personally owed almost $200, but I know there are others who are owed even more. When you attempt to contact the company you are only met with automated responses. At this point I'm confident in deeming this a scam.

I still have 2 request from Dec 2025. When I was finally able to request and 3 more since then. All said 3+days then just in que to be paid out now. Generic responses from Costomer service, Saying they are limiting request and refunds not to overwhelm there system. Yet no one is admitting to actually receiving there money yet. And responses to reviews are computer generated and generic. Same response to everyone. 0 stars.

I have used Benjamin since 2024. They were great with quick withdrawal that transferred to my bank without any issues. Although $100 might not seem like a lot of money to Benjamin, it’s the principle and integrity of the company. I have had $25 in queue since Jan 9. Another $75 since Feb. I have emailed support multiple times and receive the same generic message that my withdrawal is in queue and my patience is appreciated. Wonder how the people that work for Benjamin would feel if they had to wait on their paycheck endlessly. Very disappointed! I loved this app and used it daily. I truly hope Benjamin returns to the honorable company/app they once were. I still login daily with hopes their issues turn around. After I’ve read other reviews with the same issue, I’m not hopeful.

I've been using Benjamin for over a year. It used to be great. I would be able to cash out right my bank account or a gift card. Ever since payouts were paused in December 2025, it has gone down. I've been waiting almost three weeks for $25 payout to PayPal. It just says I'm in the queue. The response is useless. And now you get charged 0.99 for each payout. I'm not expecting to ever receive anything.