You have the most amazing clothes and a your hats are beautiful light and have full coverage. When my packages have been delivered it is packaged so well. I am always amazed. It would be impossible f... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Product was not delivered to the right address. I have tried contacting the company multiple times to find a resolution and am being ignored. Avoid company at all cost!!!
Easy to order. Easy to track. Very good customer service. I am in love with my new 400 sun hoodie!! I am very allergic to the SUN! It worked perfectly. I also loved the foldable over prescripti... Näytä lisää
Delivery time was extremely long. Five out of six pieces ordered were unsatisfactory. The proportions of the trousers and shirt were strange. All the trousers were too short. I had followed their sizi... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.
Yhteystiedot
14/F, Hanking Center, No. 9968 Shennan Avenue, Nanshan District, , 512000, Shenzhen, Kiina
- +8613058539815
- marketing@beneunder.com
- beneunder.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not buy products from this vendor…
Do not buy products from this vendor becasue they do not make the return process easy. Stick with american vendors.
Company ignores customers
Product was not delivered to the right address. I have tried contacting the company multiple times to find a resolution and am being ignored. Avoid company at all cost!!!
I love the quality of your products
I love the quality of your products. I’ve been using them for golfing and hiking. Great sun protection!
Easy to order
Easy to order. Easy to track. Very good customer service. I am in love with my new 400 sun hoodie!! I am very allergic to the SUN! It worked perfectly. I also loved the foldable over prescription sun glasses. I'm looking forward to wearing the gloves. Thank You!
Quality product with excellent Customer Care
I am very satisfied with the product quality. Customer service was responsive, professional and genuinely committed to resolving my issue. Their excellent support made me feel confident and reassured about my purchase.
You have the most amazing clothes and a…
You have the most amazing clothes and a your hats are beautiful light and have full coverage.
When my packages have been delivered it is packaged so well. I am always amazed. It would be impossible for anything to happen to the contents from rain to high heat.The quality is superb.I have just made another purchase and I am very excited to receive it.
I ordered two items
I ordered two items: Order SPBUUS#160871 a pair of sunglasses and a sun protection hat. However, when my package arrived, it only contained the sunglasses.
I contacted customer service, and they provided me with a packing video. The video clearly shows that both items were packed together. However, the I ordered two items: a pair of sunglasses and a sun protection hat. However, when my package arrived, it only contained the sunglasses.
This situation has caused me a lot of frustration. It appears that your warehouse shipped the order correctly, but it is possible that the package was tampered with or switched during the shipping process. I hope you will carefully review the shipping company you work with, as something clearly went wrong.
I have no way to pursue this issue any further, and I feel completely helpless. I’m really unlucky.package I received was not the same as the one shown in the video. The box I received was a very small brown box that only contained the sunglasses. The sun hat was definitely missing.
I have no way to pursue this issue any further, and I feel completely helpless. I’m really unlucky.
Good experience.
Easy and fast to order
Easy and fast to order. Just one thought - it would be nice if you offered expedited shipping options.
Run smaller, 4 weeks to arrive
I bought a pair of arm sleeves, a slim-fit jacket, and a poncho. The quality looks great, but they all seem to run a bit small. I’ll need to pay the shipping cost to exchange the arm sleeves and the slim-fit jacket for larger sizes. It also took four weeks for the package to arrive, which was much longer than I expected.
Love my new hat!!
Love my new hat! Complete coverage.
10 out of ten!!
I am excited to try the products
I am excited to try the products. They seem very promising for individuals focused on sun protection. However the descriptions of the products need significant improvement as you release more and more items. It is almost impossible to distinguish features amongst them. As you release products, consider reviewing how similar the descriptions are to existing products and perhaps emphasize the different features that would allow customers to choose best. The search feature was clubky and several items were not categorized properly. Otherwise the purchase process was seamless. Thank you.
Love the quality although the price is…
Love the quality although the price is on the high side
The ordering was very easy and I…
The ordering was very easy and I received my items in a timely manner.
I love my clothing! The pants fit so well and are very stylish just as pictured. I can’t wait to wear them! The hats are absolutely chic and graceful but will provide great protection. They came so well packaged I almost thought they were not in the box. Everything is well organized and allows you to know how to pack the items as well. 100*s
Worth the wait.
It takes a long time to receive your order but it is worth the wait. The folding sunglasses are genius. Perfect for packing for a trip or just less room in your purse. My husband liked them so much I ordered him a pair. Also, the sun hat is great. Light weight and full coverage. It's nice because you can bend it anyway you want. Also, I bought my husband one after he saw mine! We live in Florida so it will be great to feel so protected from the sun.
Clothes: strange proportions; sizing inconsistent, delivery time slow
Delivery time was extremely long. Five out of six pieces ordered were unsatisfactory. The proportions of the trousers and shirt were strange. All the trousers were too short. I had followed their sizing guide very carefully, but their pieces did not even have consistent sizing. (A Large in one pair of trousers is not a Large in another.)
I've been eyeing this jacket.
I've been eyeing this jacket for a while now and have decided to make the purchase. It's amazing! I walk my dog everyday and use the jacket. It's a game changer because I don't have to put on sunblock every single time. What's even better? The fabric is cooling. I didn't even know that. I had to go back and look at the description. I love this jacket so much, I got a 2nd one in a different color and will be gifting my mom and sister with a jacket.
Inconsistent customer service and manufacturing quality issues
Very disappointing customer service.
The product I received (Women's Headband Sun Visor UPF 50+ UL007) did not match the appearance shown on the website. My concern was never about normal folding creases. The actual issue was noticeable puckering across the joining area, where the fabric joints were uneven and distorted, especially near the crown. With a background in the textile industry, I know the difference between temporary creases and puckering caused during manufacturing. Despite explaining this repeatedly and providing photos, customer service continued to respond about "normal creases" instead of addressing the actual issue.
They also stated that "the hats worn by models on our website are not perfectly flat either" and suggested that the product images were not misleading. However, my concern was never about a perfectly flat appearance; it was about the puckering and uneven fabric joining that affected the overall appearance of the product.
Even after offering me a special exchange option, which I accepted and paid additional amount the product that I want to buy, and after almost the entire exchange process had been completed, the company's position changed later, claimed that the issue was not a quality defect when I requested the return shipping label. The communication from the support team was highly inconsistent, and the return process became unnecessarily complicated and frustrating.
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