Belleek Pottery Arvostelua 

Yet again, you provided fantastic service. I order 6 products from Belleek and Aynsley ranges - they are all beautiful, high quality and so nicely boxed and presented. I am delighted, as 4 of the items are gifts.
The parcel arrived very promptly and fragile items were appropriately protected. Thank you for always providing customer satisfaction.

6 working days after ordering and still no confirmation of dispatch, as promised. No response from customer service following my email, requesting an update.

Making a green tea with a Belleek Living Mug when the handle broke away - caught me by shock & surprise - with scalding hot water spilling all over the place. Never happened to me before but left a muscle memory imprint to be aware that handles can break away from any make of mug or cup, for unknown reasons.

I shared the experience with Belleek but was somewhat surprised at the person's response which didn't reflect 150+ years of their cultural ethos and evolution of its bespoke range of hospitality products - underpinned by Belleek's commitment to the highest standards in manufacturing, and customer experience.

While an individual in any company may be adverse to feedback through altruistic intent - doesn't suggest the team is blinded to corrective action too. Safety should always be 1st in everyone's thought process, and my tenacity was rewarded with a telephone call - old style charm fused with an appreciation and thankfulness of bringing my near miss to Belleek's attention.

Learning to work around obstacles in order to find the decision maker takes years of learning - and - benefits the team's effectiveness, spirit and standards which help companies like Belleek continue to thrive across the Globe from the island of Ireland.

Belleek Pottery is located 40 minutes drive west of Ennisskillen on the A46, and 10 minutes drive east of Ballyshannon on the N3.

So pleased with my purchase. I ordered a Baby bear mug with engraving which I needed for an event. The team made sure that it arrived on time. It is such a beautiful piece very happy. Thank you!

Received a set of Belleek cutlery for my 40th Birthday from my mother and upon opening the cutlery the quality is terrible. The end of all of the cutlery is sharp, unpolished and some have shards of rough material at the end which cut my finger. Upon raising the issue with Belleek my Mother was told that this is how they are meant to be!? We were then told that if we return them and they deem them to be OK they will not refund and instead return them to us. Belleek clearly haven't heard of the Consumer Protection (Distance Selling) Regulations 2000!

Ordered a luminary lamp. Very nice piece but shipped without a lightbulb. Had to buy one, but was reimbursed quickly.

Really lovely glasses and well packed. Customer service were helpful as glasses didn’t arrive when I expected them to and I had a timely response from them

Lamps were well packed with no damages

Exactly as described and a smoooth transaction. A+

I recently purchased some glasses from Belleek Pottery. Two of the glasses had air bubbles. I emailed customer Service and within one working day, replacements were on the way.The person dealing with me (DT) was very efficient and without doubt I would recommend Belleek and will shop there again myself!

Website easy to navigate. Ordered
Belleek angel of protection for several people/relatives and ordering process easy also. Items arrived packaged well and all perfect. Thanks so much from 1 USA Irish person to anther.

Laura (Sweeny) Herleman.

I ordered the crystal base and fruit bowl for a friends 20th wedding anniversary, they are absolutely gorgeous and look very elegant. My friends are going to love them.
The package was well padded so no damage would occur. Overall I am very pleased with service, items and delivery.

Very professional and always responded in timely manner.

Ordering was easy. I was kept in the loop every step of the process. My items arrive in perfect condition and we're packaged appropriately for valuable items.
The pottery is flawless and I am extremely pleased.

Excellent service, delivery was very prompt and all glasses arrived well packaged with no breakages. Thank you.

Direct website, selection of categories, easy checkout, able to add note to delivery, my daughter loves the gift, I love the free gift!

The response was much faster than anticipated and the packaging was perfect.