After leaving an Applegreen charger that was telling me it would take 4+ hours to charge my car with a support number that led to a full mailbox, the customer service lady for Be.ev was a lifesaver. T... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especiall... Näytä lisää
Yritys on vastannut
Download the APP after a google search, search returned download app for 50% off your first 2 charges. Registered said app but only given 15% off the first charge. Filled in a feedback form to be... Näytä lisää
Yritys on vastannut
Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of ev... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,0
Hyvä
231 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 79 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Love the subscription model as it’s…
Love the subscription model as it’s gives you the insight into costs per kWh before you go and charge your vehicle.
The machines are easy to use and with the app I can control the charging process even when I’m away from the car.
All the back office info you get through the app is valuable. I especially like the chance to win free charging. BeEV is a great charger business
17. syyskuuta 2026
Vastaus yritykseltä Be.EV
We're so happy to hear you appreciate our subscription model for cost transparency and the ease of using our chargers and app features. We're glad our back-office info and chances to win free charging enhance your experience!
Great locations although more needed of…
Great locations although more needed of course. Easy to use chargers and subscription prices are very good. Keep up the excellent work 👍
17. syyskuuta 2026
Vastaus yritykseltä Be.EV
We're so happy to hear you find our chargers easy to use and appreciate our subscription prices! We are always working to expand our locations.
Simply straight forward no fuss…
Simply straight forward no fuss charging and good value using the BeEv app
18. syyskuuta 2026
Vastaus yritykseltä Be.EV
We're glad you found our charging straightforward and good value with the BeEv app. We appreciate your positive feedback!
Vastaus yritykseltä Be.EV
We're so glad to hear that our charging solutions are your preferred choice. We appreciate your positive feedback!
AVOID the headline low price cost me double
AVOID. I purchased their Go-Pass which promised great value, however they are extremely particular about the steps to take advantage of the pass. As a first time user of their app I seem to have missed a step and hence got charged full price, in effect double the cost. Customer service were sympathetic but in the end useless. I'm being penalised for a small fail on process, CS are hiding behind a refusal from their finance team. I'll be cancelling my subscription.
They could learn a thing or two from their octopus owners CS.
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be.EV
Hi, thank you for taking the time to leave a review.
We have reviewed this issue with the customer service team and it seems that after signing up to the subscription you then paid for your charge through contactless - which cannot be connected to your account and therefore didn't apply your subscription. In future, make sure to pay with an RFID card or your Be.EV app in order to use your discounted payments.
We have gotten in touch and have refunded you the difference between the PAYG price and the equivalent price if your Go subscription was used. This payment should be with you in a few working days.
Thanks,
Team Be.EV
I just find it easier to use as its…
I just find it easier to use as its close to my home, convenience is key for me and starbucks is just the ticket while waiting for car to charge. I use the mini subscription so cheaper than all others I've used.
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
We love that whilst your car is charging you can always recharge with your coffee😊 Thankyou for taking the time to leave a great review Catherine, we're pleased to hear you find our chargers convenient and affordable 💚Happy charging ⚡
The best chargers by far for price and…
The best chargers by far for price and rewards for loyalty! Can’t fault them
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Thankyou do much for the positive review Emily😊 We're so glad your loving our rewards and affordable pricing! Happy charging ⚡
The place had lots of chargers
The place had lots of chargers, I didn’t have to wait, I used my app and it was fast no issues.
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Hi Voke! Thank you for taking the time to leave a great review💚 We are so pleased to find you had such smooth experience charging with us! Hope to see you soon, happy charging ⚡
Very easy to use and always available
Very easy to use and always available. Great rates with the subscription. I pay £4.99 a month and I've definitely saved money.
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Hi Christopher, we're so happy you love charging with us 💚 We love to help you save money with our subscription charging passes, and we're glad you find out sites easy and accessible ⚡Happy charging!
A straight forward no messing service I…
A straight forward no messing service I get the job done every time
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
We love that Brian 👏 That's exactly our aim: making charging effortless💚
Vastaus yritykseltä Be.EV
We're glad there's a Be.EV charging hub close to you Nigel, hopefully making charging your EV easy and convenient ⚡
BE.ev are the best so many charge…
BE.ev are the best so many charge staions and very fast ,we do a lot visiting familgy and we always find a charge staion they are 5 stars plus
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Hi Brian, thank you so much for taking the time to leave us such a positive review 😊 We love that we're able to keep you powered up when visiting family and you enjoy the charging experience 💚 Happy charging ⚡
Cheapest chargers around with…
Cheapest chargers around with subscription and good customer service when charger not working.
Could do with more chargers in my area and south of England.
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Hi Dawn, thanks so much for the positive review! We're glad you're loving our new subscriptions and find out customer service helpline useful💚 Don't worry, we are always working on building new chargers and expanding our network so hopefully we can power your local area⚡
So easy and simple to use and all at a…
So easy and simple to use and all at a great price thank you
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Thankyou so much for taking the time to leave a positive review Lorraine😊 We are honestly so happy you find charging with us easy, simple and affordable💚 Happy charging ⚡
Really good reliable chargers
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
We are so pleased you find our chargers reliable James😊 We really appreciate you taking the time to leave a positive review 💚 Happy charging ⚡
Love BE EV
Always a great experience using BE EV easy to use, get some fab offers I wish the chargers were everywhere!
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Thank you so much for your positive review Lizzie 😊 We're so happy to hear you're loving the promotional offers! Don't worry we are always working on expanding our network and charger locations so hopefully soon you will see us everywhere!😂 Happy charging ⚡
Always had great experience
Always had great experience, good locations, reliable chargers and good value.
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be.EV
Thank you for the positive review Katie! We really value customers like you 😊 We're so pleased you're loving our locations, pricing and overall experience 💚 Happy charging ⚡
Only company I use
Only company I use
East to use
Good backup if there’s a problem
Competitive price
Excellent
15. syyskuuta 2026
Vastaus yritykseltä Be.EV
Thank you Philip, we really appreciate you taking the time to leave such a positive review! We really value our loyal customers and are so pleased you find charging with us easy and well priced 💚 Happy charging ⚡
Vastaus yritykseltä Be.EV
Thank you Paul for the brilliant review 💚 Happy charging ⚡
Vastaus yritykseltä Be.EV
Hi Alison, thankyou for the positive review💚 We're glad you found our site clean and safe. Happy charging ⚡
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