Ordered online on 15th September and delivery was for the 28th between 2-5pm, I stayed home and the delivery never arrived. I left it until a 6 days and nothing so I contacted the store and was told... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Great choice of groceries and veggies, all in one place. Placed order for delivery outside local area and the staff were patient with my queries. There was slight confusion on couple of items though t... Näytä lisää
Despite paying extra for frozen items and requests for dispatch as soon as possible, parcel was dispatched very late. Despite calling every other day, no response was provided about if and when the p... Näytä lisää
Every time I have placed an online order it has has always met my expectations. I receive fresh vegetable (green chillies, saag, coriander or mint etc)...receive same day delivery. Click and collect... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bazaar Foods
Yrityksen kirjoittama
Authentic Asian Groceries Delivered to your Door
With over 15 years of experience in Asian Groceries, we pride ourselves in being 100% vegetarian whilst also combining the convenience of a supermarket with the expertise and service of a specialist shop. Starting from humble beginnings, just a shop in Milton Keynes, we now deliver nationwide and even Europe!
We are the first Asian Grocery Store that is pure vegetarian – no eggs, fish or meat! Our large range of products include fresh fruit and vegetables, exotic ingredients from spice bazaars of the world and snacks that get your taste buds craving more!
Our mission since our beginning in 2004 has always been to provide quality authentic Asian groceries at affordable prices, delivered with convenience. We at Bazaar Foods take quality very seriously as we believe that you are what you consume! Therefore, we will only aim to offer you the best quality products. We are also big on convenience. Our team has a great passion in finding ways to serve you better, with an aim to create an enjoyable shopping experience for you.
We hope you join us on this journey and enjoy your time shopping with us!
- The Bazaar Foods Team
Yhteystiedot
101 Garamonde Drive, MK8 8DD, Milton Keynes, Yhdistynyt kuningaskunta
- 01908 564848
- info@bazaar-foods.co.uk
- bazaar-foods.co.uk
3,4
Keskitasoinen
203 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Prompt delivery
2. syyskuuta 2022
Deeply unsatisfied. An order delayed by almost a week
An order delayed by almost a week. Still waiting.
An order very expensive including big delivery and frozen item charge
3. syyskuuta 2022
Vastaus yritykseltä Bazaar Foods
Hi, thank you for your feedback. Your order was placed on the 27/08 which is a Saturday - a weekend that was also followed by a bank holiday.
As mentioned in our terms and conditions, for national deliveries where we use a courier service, it can take 1-5 working days to be delivered. Therefore, the first possible delivery day would be Wednesday, as we can only dispatch your order on a working day which was Tuesday. This therefore means that the latest we would be able to deliver your order would be by Tuesday the following week.
However, we dispatched your order on Thursday (as you can see on your postal packaging label), which was due to be delivered the next day, Friday. But it seems like there had been a delay by the courier service which we have no control over. Two attempts were made this morning, to which you accepted your order on the second attempt at approx 11:50am.
We recommend all customers to please read our delivery policy: https://bazaar-foods.co.uk/policies/shipping-policy
Fresh vegetables
We have been ordering with Bazaar foods for a while now, vegetables we get from them are always fresh. The delivery will be right on time. Overall good experience always. Definitely recommend them.
1. syyskuuta 2022
Excellent customer service
Excellent customer service, quick same day delivery. All item delivered on time, with free local delivery
31. elokuuta 2022
Excellent packaging
Excellent packaging
Received next day
Delivery price bit expensive
1. syyskuuta 2022
Every time I have placed an online…
Every time I have placed an online order it has has always met my expectations. I receive fresh vegetable (green chillies, saag, coriander or mint etc)...receive same day delivery. Click and collect is also very convenient - complete peace of mind and time saving. Highly recommend Bazaar foods.
11. elokuuta 2022
Mangoes are extremely satisfying.Each…
Mangoes are extremely satisfying.Each piece apart from just one was perfect.
Was disappointed that though an item (Parval) did not show it was out of stock was not delivered.
Not sure if I have received the refund.
Apart from this I was very satisfied thus given 4 🌟 stars.
10. heinäkuuta 2022
Dint receive promo code.
6. heinäkuuta 2022
Vastaus yritykseltä Bazaar Foods
Hi there. Was this our "Subscribe & Save" discount? If so, this is sent to you via email. You must then click on the "Apply Discount" button in the email to apply it to the checkout. Not to worry though, you can still use it on your next order!
If it is not this, then please get in touch with us at info@bazaarfoods.co.uk
In future, please do get it touch with us beforehand if you need any assistance, as our staff will be more than happy to help :)
Can improve further in customer satisfaction
Although delivery was late considering we are local, but what I am unhappy about is that we ordered 10 Kg of wheat flour and was provided with one that has expiry date falling within 3 weeks and I don’t run a restaurant or a bakery to finish that off within 3 weeks.
I contacted them and they offered me either to refund my money and take the product back or keep the product at half price, which although is not ideal, it’s still a good gesture but au would recommend to Bazaar foods to send products with more than enough validity in terms of expiry as that is essential for retaining customers who mostly pay a lot of attention to such details.
Will change my star rating up by 2 this time for good gesture.
9. kesäkuuta 2022
Vastaus yritykseltä Bazaar Foods
Thank you for your feedback!
We sincerely apologise for the inconvenience caused, especially being on your first order. We understand that our team has been in contact with you and the issue has now been resolved. We value feedback very seriously as we strive to provide the best shopping experience possible for our customers, so thank you.
Regarding the time of delivery, the only available time slot we currently offer in your area is our 5pm-8pm slot. However, if you would like it earlier you are welcome to put a request in and we can see what we can do for you! We will soon be offering more time slots in your area, so make sure to keep an eye out 😊
Best service as always!!!!
8. kesäkuuta 2022
Everything was good in the order
Everything was good in the order. Only complaint is regarding refund of spoilt mangoes. I had ordered 3 boxes. 1 of 12 kesar mangoes was perfect. Another of 6 kesar had 2 bad mangoes and third one with 6 Alphonso also had 2 really bad mangoes. I had complained but yet to get any refund from them.
8. kesäkuuta 2022
Vastaus yritykseltä Bazaar Foods
Thank you for your feedback! Sorry to hear that a few of your mangoes were spoiled. We will follow this ticket up and email you an update on its status. Thank you
Service is the best !
7. kesäkuuta 2022
Very happy
Goods delivered on time. Good brands at very,very competitive prices. First time I have used Bazaar foods but they will be my go to place for all my Indian foodstuffs. Excellent
7. kesäkuuta 2022
Amazing variety of grocery and snacks
Amazing variety of grocery and snacks. It is a very quick service and staff are amazing
7. kesäkuuta 2022
Excellent service !!
5. kesäkuuta 2022
Excellent as always
2. kesäkuuta 2022
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