Thoroughly enjoyed the entire experience from booking online to the greeting from the friendly, helpful team at their site. The vehicle we drove off in was near new, quality, clean, full of the latest... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia410 Sheridan Street, 4870 Cairns North, Queensland, AU
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Overall it was a good experience especially bringing the car back, no fuss, very easy! On collection there was a bit of confusion over the insurance - if you book through a third party watch out for... Näytä lisää
Yritys on vastannut
The car was good, but the staff when picking up the car used a lot of scare tactics to try to purchase their insurance when I already told them I had my own. Also, the pickup and drop off service with... Näytä lisää
Staff were amazing. Car was clean tidy and perfect. Shuttle bus was great except its obvious i had surgery and no assistance lifting bag into the back.
Yrityksen tiedot
Tietoja yrityksestä Bargain Car Rentals Australia - Cairns Airport
Yrityksen kirjoittama
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.Yhteystiedot
410 Sheridan Street, 4870, Cairns North, Queensland, Australia
4,4
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Definitely recommend & will use again
All staff were friendly. With top insurance the price was still better than the airport pick-up companies. Even with the car collection off site, it was still an easy process. We had an accident & that was easy to deal with too. Definitely recommend & will use again.
27. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear that our staff were friendly and that you found our pricing competitive, even with the top cover! It's great that the collection process was easy, and we appreciate you highlighting how smoothly the accident was handled. We look forward to welcoming you back!
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're delighted to hear that our staff provided you with such a positive experience. We appreciate your kind words about their friendliness, knowledge, and helpfulness, thank you for the 5 star review!
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We are so glad to hear that you had such a positive experience with us from start to finish. Thank you for sharing your feedback!
Very happy
Bargains Car Rental is very affordable. I'd use them again. The staff are friendly and the car was lovely
17. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear that you found our car rentals affordable and that you'd use us again. It's wonderful to hear that our staff were friendly and that you enjoyed the car. We'll see you next time!
Easy pickup and drop off and car in…
Easy pickup and drop off and car in great condition.
25. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so glad you experienced easy pickup and drop off, and that you found your car in great condition. Thank you for your wonderful review!
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We appreciate your kind words about our friendly service and easy to use website. We're so glad you had a positive experience with us!
Real easy to deal with and a smooth…
Real easy to deal with and a smooth seamless experience
26. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear that you found everything easy to deal with and experienced a smooth, seamless process! Thank you for your wonderful review
Always a smooth and pleasurable…
Always a smooth and pleasurable experience and excellent customer service.
25. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so glad to hear you consistently have a smooth and pleasurable experience with our excellent customer service. Thank you for your positive feedback, we'll see you next time!
Repeat customer
Repeat customer. The whole process from booking to pick up and return is easy!
25. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so happy to hear that your entire experience, from booking to pick up and return, was easy and seamless. We truly appreciate your loyalty, and can't wait to see you again!
Great experience!
I have used Bargain Car Rentals a few times now and highly recommend them. Their pricing is great and they make the process so easy and stress free. Their employees are so helpful and seem to really enjoy their jobs which makes for a great start and end to our holidays. They are eager to share personal recommendations and their knowledge of the area which I find more beneficial than a brochure!
20. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so happy to hear you've had such positive experiences with us and highly recommend our services! We truly appreciate your kind words about our helpful and enthusiastic team, and we're glad their local recommendations were beneficial. We look forward to seeing you again!
Smooth experience
Great staff, very helpful pick up from airport and drop off, and we got a lovely car, very satisfied
22. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear about our great and helpful staff. We're also happy to hear that you were very satisfied with the vehicle you received! Thank you for your great review!
Staff are awesome and price is always…
Staff are awesome and price is always great
24. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're so happy to hear that you found our staff awesome and our pricing is always great. Thank you for your wonderful feedback!
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
Thank you for your positive feedback! We are so glad you experienced good, efficient, and quick service with us.
When we picked up our car
When we picked up our car, staff were not helpful at all . One of the young staff members could see my husband was struggling with getting a bag through the door and just ran straight past him and let the door hit him. The woman who served us looked bored, uninterested and not particularly helpful . It wasn’t a good experience
23. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
Hi Suzanne,
Feedback around our customer interactions is always taken seriously and will be passed along to our internal team.
fear-mongering about insurance and road side assistance
Extremely disappointing experience and felt like a constant upselling exercise.
I paid extra when booking because I specifically wanted full insurance coverage. However, when I arrived at the counter to collect the car, I was subjected to a lot of fear-mongering about the insurance I had already purchased through expedia.
I was told that the insurance I had bought may not be sufficient and was strongly advised to purchase the insurance offered by Bargain Car Rentals. This made me concerned that I wouldn't be properly covered, so I ended up paying for two lots of insurance for the same car.
And it didn't stop there. I was also pushed to purchase roadside assistance, and was told that if I didn't take it and something happened, I could be charged a $180 call-out fee for roadside support. Again, this was presented at the counter in a way that made me feel pressured into paying for additional cover.
The whole experience was incredibly frustrating. What should have been a simple car collection turned into a situation where I felt I was being frightened into purchasing additional products that I had not intended to buy.
If the insurance I purchased when booking was genuinely insufficient, that should have been made crystal clear before I arrived at the counter. Likewise, customers should be able to make an informed decision about roadside assistance without feeling pressured by large potential fees.
I paid significantly more than I expected and left feeling like I had been upsold through fear rather than given clear, transparent information.
I would strongly recommend anyone booking with Bargain Car Rentals through expedia to carefully check exactly what is and isn't covered before arriving, and be prepared for additional insurance and roadside assistance to be pushed at the counter.
11. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
Thank you for taking the time to leave your review.
Third party cover if taken up at time of booking through one of our agents does differ from taking the cover directly with us and is handled with different terms and conditions.
While we are not made aware of any third party insurance/cover taken up at the time of booking our staff are legally obligated with a duty of care to always ask if you want to take up the liability cover options directly with us as well as make sure you know how the different options work for you.
We do rely on any customer that has already purchased third party cover to let us know if the terms and conditions of these work for you.
We do work with our third parties/agents where we can to make sure that information is advised as clearly as possible during the booking process, but I will pass this feedback along to our internal team.
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
Thank you for your kind review, we always love to hear about our friendly staff!
Didn’t get the car I ordered and cruise…
Didn’t get the car I ordered and cruise control wasn’t working or been disabled. Had constant issues with Apple car play in the cherry. Had to organise someone to take me back to the airport as they said the bus back won’t leave for 20 mins but I had to ensure I would make my flight.
Only good thing about the car I got was the fuel efficiency and the ks I got.
20. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
Thanks for adding your review,
Any booking with us is for a category of vehicle, number of seats, size etc, this is why any booking with us is listed as an “or similar” to the example that may have been used on any website you can book through.
All of our vehicles are inspected before each booking, but sometimes things do slip through, we do apologise that it sounds like this may have been the case with your rental.
With any of our bookings if an issue arises at collection or during your rental we do recommend you have a chat with the depot staff or give us a call to be provided with a solution or swap into a fresh vehicle.
While we do aim to have the free shuttle service running constantly during our open hours sometimes due to circumstances out of our control there may be delays that will be addressed as quickly as possible.
Apologies for this as it sounds like you have been left waiting for the shuttle longer than expected.
Force you to take insurance
They keep trying to force you to take out the additional insurance in spite of telling him that i had taken the full insurance with Expedia. I was told that the Expedia insurance did not cover extra like tyre and windscreens which was not true.
The steering in the car tended to pull to the left without warning and when I reported this to the person that i returned the car to he was not concerned
22. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
We're happy to hear that everything was good and we appreciate your great review!
friendly staff
the staff were friendly and helpful. long queue for checkin. Car was not really clean and still wet from carwash. We didn't mind- better to get away.
21. syyskuuta 2026
Vastaus yritykseltä Bargain Car Rentals Australia - Cairns Airport
Thank you for your positive feedback,
Feedback around our vehicles is always passed along to our internal team.
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