The product has been really helpful for our BD activities finding new build project details and anticipated timelines. Data availability has largely been accurate. Only reason for not giving 5 stars... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use this system everyday at work. The benefits are immense and the team are extremely helpful! Would recommend to anyone. Thank you Matt for your continuous support in my learning and developmen... Näytä lisää
Yritys on vastannut
Barbour ABI provides a helpful service, particularly when it comes to keeping us informed about live projects and the stages they are currently at. It’s also really useful to have visibility of who i... Näytä lisää
Yritys on vastannut
A great service from Barbour ABI from start to finish. Special thanks to Gary Warburton-White, who was very helpful throughout the process—checking in with us, finding solutions, and identifying... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Barbour ABI
Yrityksen kirjoittama
Barbour ABI provides visibility of the entire UK project landscape, helping the construction supply-chain build sustainable pipelines and achieve growth.
As a customer-centric business, we pride ourselves on putting construction projects and industry knowledge into the hands of our customers.
By understanding the latest industry trends and developments, armed with access to the most up to date and accurate construction project information, our customers make data-led decisions to build brand awareness and achieve growth in the construction industry.
Our team of local specialist researchers is the largest in the UK. We make over one million research calls every year, saving our customers time and effort so they can focus on what they do best. With dedicated customer success and customer support teams available, we work to understand every customer’s unique challenges and goals, with an objective of helping them to maximise their return on investment with us.
Our mission is to provide a best-in-class customer experience so that Barbour ABI becomes a business-critical partner to every one of our customers.
What sets us apart?
Yhteystiedot
Hinderton Point, Lloyd Drive, Cheshire Oaks, CH65 9HQ, Ellesmere Port, Yhdistynyt kuningaskunta
- 0151 353 3500
- hello@barbour-abi.com
- barbour-abi.com
4,7
Erinomainen
600 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great platform and great people
I've started using Barbour ABI recently and so far it's been great experience. Platform gives loads of information and opportunities and is easy to navigate. All the team is very friendly, helpful and responsive. Beginning from Mark who assisted with setting up account, through our account manager Jenny who is always ready to help, to Lynsey who provided great and informative training- save to say that whole team is really looking after a customer and ready to answer all questions.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
Thank you for your kind words, Sylwia. It sounds like you're off to the best start - with some great interactions with our amazing Client Services Team. We always here to support when you need us.
Monthly update with Nathalie
I have a monthly update with Nathalie, helping me understand how to get the best from our Barbour ABI subscription. Nathalie always offers new ideas and functions relevant to my role and supports me with using the system. A big thankyou from me! :)
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
That's wonderful, Mark! It sounds like you're getting great support from Nathalie. Our amazing Client Services Team is always here to provide guidance - they're experts!
Really Useful
Really useful and concise training course on ABI. This is an extremely user-friendly, intuitive tool which was very well explained by our trainer Lynsey.
9. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
Thanks for the lovely feedback, Rebecca. We're so pleased you're off to the best start. Do get in touch whenever you need support - we're always here for you.
Lynsey was excellent
Lynsey was excellent, clear and simple advice on how to use Barbour.
8. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
This is great to hear, David. We appreciate your kind feedback. Lynsey is our expert trainer - she's amazing at what she does!
Do not be enticed by the Sales pitch..
I would strongly recommend that you do not get lured into signing up to this service.
After months of working on this platform there hasn’t been one lead or connection that is actually working on the projects listed, as you can see below there are other unfortunate users who have been scammed as well.
Save your money as it is over £1000 a month, an investment you will not see a return on.
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
We're sorry to hear you've not had the best experience with us, Liam. Your Account Manager will be reaching out to you to discuss how we can help.
ABI Review
System is easy to use, information is good considering its a rural area we look after
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
This is amazing to hear, Paul. Thanks for your feedback. We do our best to get all the information our clients need! If there's anything else you need us to find for you, you can use our enquiry buttons on the platform and our Researchers will speak to the right people for you.
Great customer service from Helen goes…
Great customer service from Helen goes the extra to help everyone. Training is clear and explained well.
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
Helen is one of our amazing Account Managers - they really do go above and beyond to help our clients. It's amazing to hear you've had a great experience. We're always here when you need us!
Great !!!!
Matt Cullum (Key Account Manager) was extremely helpful and a joy to work with. Made everything easy to navigate, Matts passion for the platform is contagious.
Will use ABI daily thanks to the support of Matt. Thank you !
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
This is exactly the experience we hope for our clients, Gavin! We appreciate your wonderful feedback. Our Account Managers work hard to ensure our clients have everything they need for success. Matt will always be here for support when you need him.
An essential tool
I have just completed my latest training with Ian Macdonald and he was amazing, informative, friendly and very professional. He went through everything I needed to know in a clear and concise manner and I was able to ask any questions I needed to. The system is really user friendly and easy to navigate which is great. Ian also has the patience of a saint!
9. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
Sounds like you're off to the best start, Mark! We're always here for support when you need us. Our Account Managers are amazing and will know exactly what you need from the Barbour ABI platform.
Vastaus yritykseltä Barbour ABI
This is great to hear, thank you for the lovely feedback. It's good to know you're receiving the support you need.
Been using ABI for a year now and has…
Been using ABI for a year now and has really helped in looking for new business and also looking at what my current customers are getting project wise- The team at Barbour are also very helpful
25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
We love hearing about how our clients use the platform. Sounds like you're getting useful insight on your customers! We appreciate this great feedback, Carl.
We had a great experience onboarding…
We had a great experience onboarding with Barbour ABI, thanks to the exceptional support from Kelly Rowles and David Moran. They made the whole process easy and efficient, highly professional and approachable.
23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
This is wonderful to hear, Parsa! We do our best to support and get businesses off to the best start with us.
Customer service
Customer service from Danny is outstanding
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
This is great to hear, Jake. We appreciate your feedback! Danny is part of our incredible Client Management team and is amazing at what he does. We'll always be here to support when you need us.
Been working with Nathalie the client…
Been working with Nathalie the client services accounts manager for several weeks now and have found her help and tutorials first rate.
Thankyou.
25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
That's great to hear, Chris! Nathalie is brilliant at supporting clients, so it's great to know you've had the best experience.
A great addition to our Business
We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the platform effectively, and the regular check ins have been welcome, but not over the top. Overall a really great service
25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
This is wonderful feedback, Richard. It sounds like you've had a great, all-round experience and we're so happy to be able to support you and your business. We're always here for you.
New to Barbour ABI
I have just completed my training with Lynsey and she was exellent. She went through everything I needed to know in a clear and concise manner and I was able to ask any questions I needed to. The system is really user friendly and easy to navigate which is great.
19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
This is lovely feedback, thank you. Lynsey is our expert trainer and is not only incredibly knowledgeable on the Barbour ABI platform, she is brilliant at showing all businesses how they can get the most out of our construction intelligence. We're always here for support when you need us!
Outstanding Service
We use the system daily and whenever we need help Helen is at the end of a phone and will help us beyond our expectations!
The team are also helpful and friendly!
Thank you so much!
Sue tostevin
19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
You're most welcome Sue! We're always happy to help and Helen is amazing at what she does. We're pleased to hear you're receiving the support you need.
The new "Ask" feature is seriously…
The new "Ask" feature is seriously good; and only restricted by your imagination.
Ask a question - such as "All projects in Portsmouth with completion date in next 6 months" and you will get a list of projects.
Simple.
19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
We love you're enjoying our new Just Ask feature! That's exactly it - it's as simple as having a conversation. Thanks for the great feedback.
Vastaus yritykseltä Barbour ABI
Hi Wajid, thank you for your feedback. We’re sorry to hear you’ve not had the best experience with us. I've passed on your feedback to our Client Services team and if you would like to work with us again in the future, please do get in touch as we'd be happy to support and explore how we can help you and your business.
Jayne Ford
Jayne Ford
Jayne has been excellent since I joined Meridian helping me to use Barbour ABI correctly and get the most out of it. She is extremely helpful always smiling and very knowledgable
28. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Barbour ABI
Thanks for the lovely feedback, Danny. It's great to hear you're getting the support you need from Jayne.
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