I needed a local prescription for a medication that is highly controlled in Indonesia. Rather than bring it with me with documentation and risk any problem at immigration I used Balidoc to actually... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Such an easy process to contact the doctor via telehealth. Doctor listened and advised what medication my husband needed. They then sent me a link to organise the payment and delivery of the pres... Näytä lisää
Yritys on vastannut
The whole process through BaliDoc could not have been easier. From the initial booking , telehealth appointment witn the GP and all arrangements after, flowed smoothly, uncomplicated and all staff we... Näytä lisää
Yritys on vastannut
I was able to set up an online consultation in 20 minutes, which was really amazing. I had prescriptions from my home country and uploaded them to the system when asked. However, after the consultatio... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
Yhteystiedot
Yhdysvallat
- balidoc.com
4,7
Erinomainen
129 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service & Super Easy
Excellent service, got my appointment very quickly. Language was no barrier & cost very reasonable for consult & medication delivery. Super easy!
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you, Jenny. Quick appointments, no language barriers, and affordable online consultations with medication delivery right to your door. It's great to hear it all came together so smoothly. Making healthcare in Bali genuinely accessible for international visitors is what drives us, and your feedback is a real encouragement. We hope you had a wonderful time in Bali.
Doc is nice but prices extreme high..
Doc is nice but prices extreme high... i know its incl prescription and delivery... but still extreme high
Thanx for the reaction, but im notva traveller and can speak bahasa so you can cut those costs that way
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for the feedback, and we're glad the doctor made a good impression. Our service includes an English-speaking doctor, a valid prescription, and medication delivered to your door within hours. For most travellers in Bali, this ends up being quite cost-effective when you factor in the time, transport, and energy that a clinic visit would otherwise take. We also offer a free first consultation for all new patients. We hope to be of help again should you need us.
I had a great experience
I had a great experience. I was able to schedule a super last minute free consultation call via Google Meet. Only 20 minutes after I booked it! The person I spoke to was so kind, really understanding and very thoughtful.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you so much for your wonderful review, Frederique! We're thrilled to hear that you had a great experience with BaliDoc's online doctor consultation service in Bali. Offering same-day, last-minute appointments is something we're really proud of — we know that when you need medical help while travelling in Bali, every minute counts. We're so glad our doctor was kind, understanding, and thoughtful during your Google Meet consultation. That's exactly the level of care we strive to provide to every traveller visiting Bali. We hope you're well and look forward to being here for you whenever you need us! 🙏
The communication from start to finish…
The communication from start to finish was professional and timely. The online platform is easy to navigate and the doctor I spoke with was very knowledgeable and nice, while speaking fluent English. Overall this was a great experience and I do recommend them to anyone!
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for the glowing review, Alexander! We're so pleased to hear that your online doctor consultation in Bali was a great experience from start to finish. Clear, professional communication and an easy-to-use platform are cornerstones of what BaliDoc is all about — connecting travellers in Bali with knowledgeable, English-speaking doctors quickly and conveniently. We truly appreciate your recommendation and hope to be of service again should you ever need medical support during your time in Bali. Safe travels!
Fast and easy and extremely…
Fast and easy and extremely professional and efficient friendly service. A load off my mind whilst on holiday and requiring medical services.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for the kind words, Sarah-Jane. We're so glad BaliDoc could give you peace of mind during your holiday in Bali. Getting sick while travelling is stressful enough, and our goal is always to make accessing professional medical care as fast and easy as possible so you can focus on enjoying your trip. We hope the rest of your stay was wonderful and that you're feeling much better.
Excellent Service
Dr Bintang very good, efficient, understanding. Delivery service quick and excellent.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for the lovely review, Amanda. We're so pleased to hear that Dr. Bintang provided you with efficient and understanding care, and that your prescription delivery in Bali arrived quickly. We'll be sure to pass your kind words on to him and the rest of the team. It means a lot to us. We hope to be of help again whenever you need us.
Was happy to come across this while Traveling
Was happy to come across this while traveling. Pharmacy required a prescription for my sinus infection and found this site. DR. spoke clear and very understandable English. Pharmacy followed up within minutes and the meds are on their way by delivery.
Only complain was while filling out the appointment request, you fill in all your information. If the appointment becomes not available by the time you finish, you have to pick another time and start the process all over again.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you so much for the feedback, Robert, and we're really glad BaliDoc was there when you needed a prescription in Bali. It's great to hear the consultation was clear and that your medication arrived so promptly. We also genuinely appreciate you flagging the booking form experience — that's exactly the kind of feedback that helps us improve, and we've passed it on to our team. We hope your sinus infection cleared up quickly and that the rest of your trip went smoothly.
An amazing health service for travellers
This is such an amazing service, not only because it was free but the service from beginning to end was excellent. The appointment was easy to make, the doctor was on time. Dr Karina was so friendly and helpful and very easy to communicate with. They oganised for my medication to be delivered to my accommodation and I was supplied with a tracking link. I’m very grateful for the wonderful service and highly recommend Bali Doc.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you so much for the wonderful review, Eva. We're thrilled that Dr. Karina and the whole BaliDoc team could make such a positive difference during your time in Bali. Knowing that your medication was delivered to your accommodation with a tracking link and that you felt well taken care of from start to finish is exactly what we aim for. Your recommendation truly means a lot to us and we hope to see you again, though hopefully in good health!
great service
great service. I lost a pack of my thyroid medication so needed to get a prescription authorized by a doctor who was very helpful and the prescription gets delivered to you.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for sharing your experience, Ellie. Losing essential medication while travelling can be really stressful, and we're so glad BaliDoc was able to help you get your thyroid prescription sorted quickly and without any hassle. Our doctors in Bali are here for exactly these situations, so you can get back to enjoying your trip with complete peace of mind. Take care and safe travels.
Perfect
Quick and easy to speak with someone, get a prescription, and have it delivered!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you, Carolyn! That's exactly what we aim for every time — a quick and easy online consultation, a fast prescription, and medication delivered right to your door in Bali. We're so happy it all came together seamlessly for you. We hope you're feeling better and look forward to being here whenever you need us.
Fast trustworthy service
Needed to get 2 prescriptions for a recurring sickness for my son. Was able to get an appointment and the script within the hour. Highly recommend
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for the kind words, Keryn! We know how stressful it is when a child falls ill, especially while away from home, so we're really pleased we could get the prescriptions sorted so quickly for your son. Getting an appointment and the script within the hour is exactly the kind of efficient, reliable service we work hard to provide. We hope he's feeling much better now.
Absolutely amazing and fist class…
Absolutely amazing and fist class experience! Used them several times. Dr Karina and staff made experience exceptional!! Was able to get a free online consultation within a couple hours, received excellent medical advice, excellent quick administrative coordination, then had seamless delivery of prescription needed to my home. Dr Karina even followed up with some further information a few days later without being asked. Just an excellent experience all the way around can’t recommend highly enough! 💯💯🙏🙏👩⚕️👩⚕️
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you so much, Isaac, and thank you for being a returning patient — that truly means a lot to us. It's wonderful to hear that Dr. Karina and the team have consistently delivered for you across multiple visits, from the consultation through to the prescription delivery. The fact that Dr. Karina followed up on her own initiative is a perfect example of the personal care our doctors bring to every patient. We really appreciate your recommendation.
Seeking an online Dcotor apportionment in Bali
It was so easy to seek an online appointment with one of your Doctors.
I made my appointment - got to talk ‘face to face’ with the doctor within 30 mins.
The Doctor was lovely. To my surprise I got the medication I needed delivered directly to my hotel. fantastic service.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for the wonderful review, Melissa! We're glad the appointment process was so straightforward and that you got to speak with the doctor face to face within 30 minutes of booking. And having your medication delivered directly to your hotel is always a lovely surprise for our patients! We hope your stay in Bali was fantastic and that you're feeling well.
I had my first appointment with BaliDoc…
I had my first appointment with BaliDoc this morning and was totally satisfied. The Doctor was skilled and knowledgeable and the process was on time and efficient. He made his diagnosis and, after paying, gave me the prescriptions I needed which were easily filled at my local apotek. I will use the service for all my front line medical needs. Excellent!
Rob C.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you, Rob! It's great to hear that your first experience with BaliDoc was a positive one. A knowledgeable, punctual doctor and a clear diagnosis is exactly what we aim to deliver every time. We're also glad the prescriptions were easy to fill at your local apotek. We look forward to being your go-to for medical support during your time in Bali.
Incredible service
Incredible service. From requesting a booking to having the medication in hand was 3 hours - unthinkable turnaround in my home country.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you for the great review, Jennifer! From booking to having medication in hand in just 3 hours — that's the BaliDoc experience we strive for. We understand how frustrating it can be to wait days for care in some places, so we've built our entire service around making medical support in Bali fast, accessible, and reliable for every traveller. We hope you're feeling well and that the rest of your time in Bali was wonderful.
Very helpful Doctor. Would use again if needed
I woke up at 6am feeling sick today and made an appointment for a video call from a Dr here in Bali for 8am.
The process was easy and the Dr was very upbeat, friendly and really helpful.
Would recommend this service. Thank you Dr Michael.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you, Stacey! Waking up feeling unwell and having a video call with a doctor booked and done before 8am — that's exactly what BaliDoc is here for. We're so glad Dr. Michael was able to help you feel better and at ease. We hope you made a speedy recovery and enjoyed the rest of your time in Bali. Thank you for the recommendation.
Terrible service
I scheduled an online consultation with the doctor and waited in the conference for 20 minutes… but no one ever showed up.
My time was completely wasted — deeply unprofessional and incredibly disappointing. I cannot recommend this at all.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Hi Vasilisa, thank you for your feedback, and we are truly sorry for this experience. We completely understand how frustrating it must have been to wait for your consultation and not have the doctor join. This is not the level of service we aim to provide, and situations like this are very rare for us.
As soon as we became aware of the issue, we tried reaching you via email and WhatsApp chat. We also called the number provided, which was picked up by your husband, as we were genuinely trying to reconnect and make things right for you as quickly as possible.
We would still very much like the opportunity to resolve this and support you properly. Please feel free to reach out to us directly, and we will prioritize your case and ensure you receive the care you expected.
Very professional and efficient
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you, Billet. We really appreciate you taking the time to leave a review. We are glad the experience felt professional and efficient. Providing reliable medical care in Bali is something we take seriously.
Excellent service
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balidoc
Thank you, Lee. We are happy to hear you had a good experience. We appreciate your support.
Vastaus yritykseltä Balidoc
Thank you, Kieran. We are glad we could help and that your experience felt positive. Making it easy to access a doctor in Bali is something we care deeply about.
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