SCAM site. no sign of order. I placed the order for a coffee lover for their birthday, the order qualified for free 1-2 day delivery as it was over the spent limit. 3 days letter the coffee h... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ive ordered from balance coffee twice now. Both times ordering there best seller bundle. I cant stress how good this coffee is. I use the ninja luxe coffee machine. I previously tried many brands o... Näytä lisää
I’ve tried many independent and speciality coffee houses and online sites ‘at home’ offerings and have never really been blown away by anything. Balance has changed that and I’m now completely obsesse... Näytä lisää
Yritys on vastannut
I love Balance Coffee! After trying many others, I always come back to Balance. Apart from the great taste just knowing how well this coffee is researched and made makes a huge difference - health is... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.
The Balance Promise
Fresh healthy coffee, delivered with zero risk
Yhteystiedot
Balance Coffee, 167-169 Great Portland Street, W1W 5PF, London, Yhdistynyt kuningaskunta
- 07828546036
- orders@balancecoffee.co.uk
- balancecoffee.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Balance Coffee offers a refreshing…
Balance Coffee offers a refreshing approach to coffee, focusing on quality, health, and sustainability. Their beans are organically sourced and tested to be free from pesticides, mycotoxins, and heavy metals, which sets them apart from many conventional coffee brands.
The taste is smooth and well-balanced, with a clean finish that reflects the care taken in sourcing and roasting. Beyond flavor, what stands out is the brand’s commitment to transparency and wellness—appealing to those who want their daily coffee without unwanted chemicals.
Overall, the coffee I have tried so far from Balance Coffee is smooth with a lot of texture and clarity. Very happy.

Vastaus yritykseltä Balance Coffee
Good service great tasting coffee
Good service !
I like what they do. Testing, organic, sourcing the best coffee.
Coffee smells very fresh when you open it.
Tastes lovely very smooth . I like the fact that it’s 100% Arabica coffee so it contains less caffeine than some commercial blended coffee like I have been using before.
I ordered the Dark fire energy.
It’s very nice, balanced ,rounded no bitterness, the more I drink it the more I like it!

Vastaus yritykseltä Balance Coffee
An excellent responsive service from…
An excellent responsive service from Balance Coffee and an issue with an order was very quickly resolved. Wonderful coffee too!

Vastaus yritykseltä Balance Coffee

Vastaus yritykseltä Balance Coffee
Best of all for me
I have ordered before and the coffee was great. This time however and after extensive research I came with many questions before buying. Source, type detailed ingredients, health benefits etc
Marks response was full and detailed. Turns out balance coffee ticks all my boxes. Over and above all others. Wonderful and highly recommended

Vastaus yritykseltä Balance Coffee

Vastaus yritykseltä Balance Coffee
Awesome coffee
Coffee is awesome, staff super helpful, accommodating and kind.

Vastaus yritykseltä Balance Coffee
Delicious coffee
Delicious coffee, above all healthy and pesticide-free. I drink several cups a day and feel great. They say coffee raises blood pressure, but this coffee doesn't raise it at all. I've had my blood pressure checked and everything is normal. I recommend this coffee because it's excellent.

Vastaus yritykseltä Balance Coffee
Great taste, amazing quality
At first i thought its a bit expensive, but i never tried specialty coffee before. However, ehen i had my first sip of coffee i was pleasantly surprised with the taste, and to be completely honest, i was wired. Ive never felt such energy from just one cup of cofee before in my life, it really is a change from your average supermarket coffee. 10/10 definetely worth the money.

Vastaus yritykseltä Balance Coffee
Lovely customer service!
It's a personal business, there are real people on the other side talking to you if you have queries. I think this is very important.

Vastaus yritykseltä Balance Coffee
Avoid order placed not received
Avoid order placed not received, contacted them and asked to wait longer. Sent emails and tried to call no response. AVOID Service

Vastaus yritykseltä Balance Coffee
This is the best coffee I have ever had…
This is the best coffee I have ever had with none of the nasties. We get the dark fire energy and you can taste all the tasting notes. Freshly roasted within days of delivery to your front door. What really great about this coffee don’t get any jittery feelings you can get with coffee.

Vastaus yritykseltä Balance Coffee
The best coffee you can buy!
It was initially the toxic free aspect that was my reason for trying Balance Coffee. Then after trying it well I know there was no going back to any other brands! It just feels clean, has no negative side effects and tastes great. I no longer get that acidic feeling or sometimes the tired and nauseous feeling that coffee used to give me.
Also, having picked up a few batista tips from the Balance emails, I decided to invest in a coffee grinder, so now fully appreciate the added benefit of freshly ground coffee every day, which snells delightful. It's been a pleasure learning more about coffee and discovering Balance Coffee which by my estimates is second to none.

Vastaus yritykseltä Balance Coffee
Weak and Watery. Not a Real Espresso Alternative
I replaced my usual espresso with the medium roast Rotate Espresso, but unfortunately it’s nothing like an espresso. For anyone who enjoys strong coffee, this comes across as very weak. I really wanted a healthier alternative, but even with a generous amount, it came out tasting like water with just a hint of coffee. It doesn’t give you the same kick that an espresso does.

Vastaus yritykseltä Balance Coffee
I don't get any side effects
I don't get any side effects, jitters etc. I like the taste and the lions mane is good for me. win win.

Vastaus yritykseltä Balance Coffee

Vastaus yritykseltä Balance Coffee
I JUST LOVE BALANCE!
I JUST LOVE BALANCE!! This coffee is purely FANTASTIC!
I’m currently under investigation for immune deficiency, my energy levels are low, at times my mood is low & I also have nights that I struggle to sleep..
As well as their fantastic coffee that keeps me energised throughout the day their Reishi tincture is also fantastic! Ever since I was gifted a tincture (from Balance) I’ve slept soundly every night that I’ve used..
I can’t fault their service or their products..
Thank you Balance, you truly are a life saver.
L 😘

Vastaus yritykseltä Balance Coffee
Their coffee tastes amazing
Firstly their coffee tastes amazing, delivery is fast and efficient and when you have a query they are super helpful and responsive

Vastaus yritykseltä Balance Coffee
Good product quality but poor customer service
Trust the quality is good but I think customer service need to improve.
I received the coffee beans from Royal Mail on 5 Feb, but there is missing delivery for 1 item. I try to use Live chat to contact with the staff at 11:30am, but waiting for 4 hours till 3pm, still no one response. If you make the platform for us to chat with your staff, I cannot believe there is no one reply to the customer.
Finally I got the email reply from the team by the end of 5 Feb. I would expect this can be solved within couple of days but this is not. Till now 13 Feb, I still not received the missing coffee bean, I feel I am really patient to wait as I trust the process. However, I am extremely disappointed and annoyed for such case.
Finally, I got the coffee by today 18 Feb, many thanks to Mark and Jallyca who help me to rearrange the order delivery.

Vastaus yritykseltä Balance Coffee
Incomplete order received
Ordered 250g Decaf and 250g Lion’s Mane a week ago. Received the decaf but no lion’s mane. Emailed them twice and had a reply from Mark to apologise and to reassure me it would be sent out. That was 2 days ago, I was hoping for an email from them to say your shipment is on its way but nothing. IF they read this my order number is 5582.
Update 5/2/26 I’ve had a response that the Lions Mane is out of stock and have been offered a refund or to wait. I wasn’t made aware of this and it’s not showing out of stock on the website which will ultimately result in customers like me going back and forth with them and getting negative comments on here. Updated 2 stars for now.
Update 5/2/26 pm. Royal Mail have just delivered the coffee! Got there in the end what a palaver. Updated to 4 stars.

Vastaus yritykseltä Balance Coffee
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