I purchased the concealer and brush first and absolutely loved both, the coverage is fantastic and so light, doesn't settle into wrinkles - top marks from me! I have since purchased the perfect sk... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Never disappointed with the quality of the products I receive beautifully packaged. I’ve stocked up on the Perfect Skin Make up while it’s on offer. This make-up gives me all day lasting coverage. I d... Näytä lisää
Returning customer, bought Day & Night creams & the cleanser again , absolutely love them. Bought the trial sizes of day & night creams for my daughter & sister both now love them also. Fantastic... Näytä lisää
Yritys on vastannut
I made an online purchase with a gift card - the gift card didn't apply correctly so I was charged th full price- I probably did something wrong. I emailed and received a refund against the gift ca... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Ayu is an Irish based and Irish owned cosmetics company set up by renowned makeup artist Suzie O’Neill. Ayu is dedicated to empowering women with the tools and knowledge to bring out their best selves. at Ayu we want to show women how to enhance their natural beauty rather than mask it.
Yhteystiedot
Yhdistynyt kuningaskunta
- ayucosmetics.com
4,9
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
What a fantastic delivery service
What a fantastic delivery service! I got my order the next day! I love my buffer foundation brush, my makeup glides on and looks great. Keep up the good work
21. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Elaine ,
We're so happy to hear your order arrived quickly! We're also delighted you love your buffer foundation brush and how it makes your makeup look. Thank you for your kind words!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Rhonda ,
We appreciate your positive feedback on our offers and delivery! We're glad you're happy.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Fresh skin foundation
I received the foundation samples on Friday. I have tried the shade 2.5 and it is a perfect match. It stayed in place all day. Very pleased.
21. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Gail,
We're so happy to hear the foundation samples worked out perfectly for you and stayed put all day! Thank you for sharing your positive experience.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
5 star as always
5 star as always. Ordered Wednesday delivered Thursday! Top. Quality products & service.
20. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Gail,
We are so glad you enjoyed your experience with our products and service! Thank you for your wonderful feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Claire,
We're so happy you had a great experience with our products and service. We appreciate your positive feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
The products suits my skin tone
The products suits my skin tone, as I’m Asian i loved the foundation, it’s not caky on my skin and the rest makeup suits perfectly to me, it’s been three years that I’m with AYU… many thanks
8. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Ligaya ,
We are so happy to hear our foundation and makeup perfectly suit your skin tone! We appreciate your loyalty over the past three years.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Kay,
We appreciate your positive feedback on our products and quick delivery! We're glad you're happy.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Great products & customer service
As always delivery within couple of days. Love Ayu products- also ordered for daughter who also favours their foundations. Excellent customer service!
20. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Mary ,
We are so happy to hear you and your daughter love our products and that our customer service met your expectations. Thank you for your kind words!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
I was really impressed with how quick I…
I was really impressed with how quick I received my order and the packaging was really lovely as well.
20. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Jacqui ,
We're so happy you were impressed with the quick delivery and lovely packaging! Thank you for your positive feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Sylvia,
We're so happy you were impressed with the quick delivery! Thank you for your positive feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Fantastic
Such an easy website to navigate, super speedy delivery and a surprise gift included! Fantastic service for fantastic products.
19. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Paula ,
We're so happy you found our website easy to navigate and appreciated the speedy delivery and surprise gift! Thank you for your wonderful feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Love any ayu products I've tried
28. marraskuuta 2025
Vastaus yritykseltä Ayu Cosmetics
Diane,
We appreciate your positive feedback. We are so glad you enjoy our products.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
The mature skin products are beautiful
The mature skin products are beautiful. I love the way your company embraces all ages of skin and it's care. I have dry sensitive skin and I use your skincare range and make up and it looks and feels amazing. Thank you Ayu.
19. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Marie ,
We're so happy to hear our mature skin products are beautiful and that you appreciate our approach to all ages of skin! It's wonderful that our skincare and makeup look and feel amazing on your dry, sensitive skin.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Louise ,
We are so glad to hear you enjoyed our products and service. Thank you for your kind words!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Fantastic customer service
Fantastic customer service, sorted an issue of my own making like I was the only customer they had, just fab
6. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Oonagh ,
We're so glad we could assist you and appreciate your kind words about our customer service. Thank you for your wonderful feedback!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Shit customer service until I put up a…
Shit customer service until I put up a post on Facebook shouldn’t have to do that to get attention
Thanks for reply ye should really change the writing on your automated message to please allow yo to 48 hours as it states in black and white writing please allow up to 24 hours not allow 24 hours but up to 24 hours
18. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Hi Angela,
Thank you for your feedback. You contacted us on Tuesday at 4:30pm, and we replied on Thursday morning at 10:30am. Your replacement product is now out for delivery today (Friday).
As mentioned in our response to your Facebook post, we were working through a high volume of customer enquiries. Customer service is at the heart of everything we do at Ayu and we’re sorry that on this occasion we did not meet your expectations.
Love,
The Ayu Team 🤍
Ordering is simple and all…
Ordering is simple and all communication is acknowledged quickly so you know everything is ok.
The Skin cleansing balm is sublime and I now use nothing else ( very mature sensitive combination skin)
5. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Mrs Bennett,
We're so happy to hear that ordering was simple and our communication was quick! We're thrilled you find our Skin cleansing balm sublime and perfect for your sensitive skin. Thank you for your wonderful feedback!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
FFreade,
We're glad you enjoyed your experience. Thank you for your kind words.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
A.G.,
We are so glad you appreciate our reliable service and careful packaging. Thank you!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Ordered a product by mistake
Ordered a product by mistake, clicking on repeat without realising it, e mailed the company, great service. No problem to cancel and return the product. Great company to deal with, excellent makeup and accessories.
5. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Jacqueline,
We are so glad we could assist you with your order. It's wonderful to know you had a positive experience with us, and we appreciate your kind words about our products!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
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