BPerfect Cosmetics Arvostelua 3 359

I ordered a brow pencil with free gel mascara, the gel mascara didn’t arrive with brow pencil, I contacted perfect and gel mascara arrived the next day! Great service!
Love both products! My brows are now perfectly shaped !

Excellent service and products. Thank you

Ordered from BPerfect on a Sunday morning, on receipt of my confirmation realised I had the wrong address in for postage of my package. I emailed to ask would it be possible to change the address. Deborah got back to me very quickly - I didn’t expect a response to at least Monday but she had it sorted before Monday. Very grateful for this quick and efficient service.

What a great shop in abbeycentre. The staff are fantastic 😊 they were so helpful and lovely, was just a great experience being in the store today....will be buying from this store from now on.

Amazing customer service.Deborah was really helpful and sorted out my issue very quickly.
Thank you again Deborah.

Ann, has been very helpful and extremely good to reply to my emails regarding being charged £6.99 p&p to the Isle of Man 🇮🇲 we are not in the EU so shouldn’t be getting charged the £6.99 it should just be normal standard p&p prices. Ann kindly has refunded me my p&P and said she will get this issue solved, so that it doesn’t keep happening as it has in all my previous orders. Thanks so much Ann for all you help with this issue Angela 😁

I had an issue with one of their products didnt think they could do anything but emailed and so quick to respond and are sending a replacement. Thank you Ann for resolving the issue

Ordered foundation & bronzing powder, but unfortunately the powder came smashed to bits! Got on to customer service & Deborah sorted it for me in no time with a replacement, fantastic service Tk you .😉

I placed an order for instant tan however put through the wrong colour, I immediately emailed customer service but as it was a Sunday I didn’t hear back until Monday so thought it would be too late but no, I received an email confirming they changed my order to correct colour. Amazing customer service! Still to receive my product so can’t review but really pleased as customer service is as important and quality of good ordered!

I've known about Bperfect for a while so recently bought the Indestructi'Brow dual-tip brow pencil. I have patchy eyebrows due to bad waxing experience so was delighted to find a product that was easy to use and looked natural. I've used it 3 times and it's finished already. A good product but works out too expensive, sadly 😥

Amazing customer service. Ann was so helpful and sorted out my issue with ease. Thank you so much ⭐️

Customer service very efficient on changing address for me. 10/10 service.

Deborah is a customer service extraordinar ! Honestly reached out with a little issue I had she quickly responded, and resolved my issue having the replacement sent out and I received within 2 days she was polite helpful and as someone who is a customer service advisor (can I get one of her please ) no Honestly beat customer service have a great day

Had a problem with my order as I received a wrong item and contacted customer service and just wanted to say Deborah was so efficient and helpful with sorting out my issue within a short time in a most courteous manner. I was very impressed with her customer service and order from bperfect regularly and never had an issue and will continue orders when someone like Deborah is dealing with any problem. Annette

Absolutely amazing customer service. very quick to reply and so helpful. I love their products!!!!!
Thank you!
Deborah

Excellent I’d entered my address incorrectly and Deborah in customer service had it changed within hours of receiving my email and on a Sunday. Thanks so much.

Great service and very fast response from the assistance team

IV only started to use BPerfet love all your products your face glow cream I love just ordered Annalivea bondel had a small mistake with that order but I emailed them and they r sorting it out for me to be sent out to me thanks so much to Deborah for fantastic customer service

Love this make up so much but Accidentally ordered the wrong colour foundation and contacted customer service and they changed it for me they were so helpful thankyou to Deborah for sorting it out for me