I purchased the concealer and brush first and absolutely loved both, the coverage is fantastic and so light, doesn't settle into wrinkles - top marks from me! I have since purchased the perfect sk... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Never disappointed with the quality of the products I receive beautifully packaged. I’ve stocked up on the Perfect Skin Make up while it’s on offer. This make-up gives me all day lasting coverage. I d... Näytä lisää
Returning customer, bought Day & Night creams & the cleanser again , absolutely love them. Bought the trial sizes of day & night creams for my daughter & sister both now love them also. Fantastic... Näytä lisää
Yritys on vastannut
I made an online purchase with a gift card - the gift card didn't apply correctly so I was charged th full price- I probably did something wrong. I emailed and received a refund against the gift ca... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Ayu is an Irish based and Irish owned cosmetics company set up by renowned makeup artist Suzie O’Neill. Ayu is dedicated to empowering women with the tools and knowledge to bring out their best selves. at Ayu we want to show women how to enhance their natural beauty rather than mask it.
Yhteystiedot
Yhdistynyt kuningaskunta
- ayucosmetics.com
4,9
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
As usual my experience was 100%…
As usual my experience was 100% .my.order was delivered within a couple of days
Thank you
Deirdre Byrne
25. toukokuuta 2026
Service and quality
As always fantastic service from AYU I ordered skincare products yesterday and they were delivered today and a nice little extra surprise when I opened the package too, could not recommend this brand highly enough for quality and service , thank you AYU
28. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Caroline,
We are so happy to hear you had such a positive experience with us! We truly appreciate your kind words about our quality and service. Thank you for your wonderful feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Delivery very punctual Customer Service…
Delivery very punctual Customer Service looked after my request immediately
25. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Kathy,
We appreciate your positive feedback! We're so happy to hear our delivery was punctual and our customer service was helpful.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
I found the ordering very easy and delivery fast.…
I found the ordering very straightforward.
Delivery very fast.
Product is absolutely wonderful, beautiful make-up.
Happy customer, as always!
25. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Mary,
We appreciate your wonderful feedback! We're so happy to hear that you found ordering straightforward, delivery fast, and our makeup beautiful. Thank you for your continued support!
If you have any further queries, please reach out to us where we are always available to help.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Pauline ,
We are so glad you enjoyed our products and service. Thank you for your wonderful feedback!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Very easy website to use and foundation…
Very easy website to use and foundation is fantastic so easy to wear and breathable
25. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Marie ,
We're so happy you found our website easy to use and love the foundation's comfortable, breathable feel! Thank you for your wonderful feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
After my original order was damaged by…
After my original order was damaged by the courier, Ayu resent me the order which arrived next day. I was always under the impression that once the order was dispatched the retailer took no responsibility for it, in Ayu’s case I was wrong and they did and I am really pleased with their customer service
25. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Lorraine ,
We are so glad to hear we could resolve the issue with your damaged order quickly. Providing excellent customer service is very important to us, and we appreciate you sharing your positive experience.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Packaging cheap but product and service good
Unfortunately I had to send the bronzer back to AYU because the packaging was broken. The returns service was brilliant and I received a new bronzer the next day, but the packing is unfortunately, cheap because its broken again already and I couldn't be bothered sending it back again. The product itself is nice, the service is great but the packaging has let you down!
11. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Sonja,
We are so sorry to hear this and will get a replacement sent out to you asap.
Apologies for any inconvenience caused.
Just so you know, we are always happy to help on email : hello@ayu.ie should you need assistance with anything.
Love Team Ayu 🤍
Always top class service
22. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Susan (Sue),
We're glad you enjoyed your experience. Thank you for your kind words!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Perfect Skin Foundation is my…
Perfect Skin Foundation is my favourite, the shade match is perfect, the way it glides on and stays on is fantastic. The customer service and delivery service is fantastic, I won't use any other Foundation.
22. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Jacqueline ,
We are so happy to hear that our Perfect Skin Foundation is your favorite! It's wonderful that the shade match is perfect and that it glides on and stays on so well. We appreciate your kind words about our customer service and delivery.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Love all Ayu products and service…
Love all Ayu products and service always fantastic. Reliable and fast.
22. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Debbie,
We appreciate your positive feedback on our products and service! We're so glad you're happy with your experience.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Easy with the colour match.
Easy with the colour match.
Product was perfect.
Does feel like im wearing any make up (base tint)
Fast delivery
Highly recommend
20. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Jayne ,
We're so happy to hear you found the color match easy and the product perfect! We appreciate your kind words about our fast delivery. Thank you for your high recommendation!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Marie,
We're so glad you're happy with your purchase and our delivery service. Thank you for your feedback!
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
I love the cleanser
I love the cleanser , it makes my face feel so sorf and clean 10/10
18. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Mary ,
We are so glad our cleanser makes your face feel soft and clean! Thank you for sharing your wonderful feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Always a five experience with ayu and…
Always a five experience with ayu and their customer service Ann-Marie is incredible if you have and small problem which is rare she will sort any issue y9u have amazing ayu thank you
21. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Claire ,
We are so glad to hear you consistently have such a wonderful experience with us and our customer service. Your kind words mean a lot.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Josephine,
We're glad you enjoyed your experience. We appreciate your kind words. Thank you for your feedback.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Efficient as always!
Very efficient indeed& great Customer Service as everyone knows by now!
21. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Mary ,
We appreciate your positive feedback! We're glad you had a great experience with our service.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Vastaus yritykseltä Ayu Cosmetics
Patricia,
We're glad you enjoyed your experience. We appreciate your kind words.
If you have any further queries please reach out to us on hello@ayu.ie where we are always available to help.
Love,
The Ayu Team 🤍
Never received first order even after I…
Never received first order even after I paid Fed X duty . Got another email from fedx asking for another $17.70 usd. I emailed them back about never receiving first order with no response. They will not deliver replacement order without this payment! Help!!!
21. toukokuuta 2026
Vastaus yritykseltä Ayu Cosmetics
Hi Mary,
We are so sorry there was an issue with AN POST. We resent your order last week and hope it arrives to you safely.
We apologise for any inconvenience caused.
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