Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I would have given 5 stars for the excellent service and next day delivery, but gave 4 due to the contradictory information within the website. eg length of cable and price, so made choice time consum... Näytä lisää
I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me... Näytä lisää
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Siivousaineet
- Kodinkoneiden varaosatoimittaja
- Teollisuustarvikkeiden myymälä
- Teollisuusimurien toimittaja
- Talonmiespalvelujen laitetoimittaja
- Imurit
Tietoja yrityksestä Avern Cleaning Supplies (Internet) Ltd
Yrityksen kirjoittama
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Yhteystiedot
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Yhdistynyt kuningaskunta
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I place am order for cleaning kit…
I place am order for cleaning kit including buckets mop handles mop dustpan green kit,( 1) they send green buckets and blue dustpan (2) the order is not complete item or missing (3) the mop heads or poor quality
20. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Cardella, I am sorry you have received a wrong colour dustpan in your cleaning kit. I can see our customer service team has answered to your return request. Please rest assured we will resolve this matter as soon as we receive your return. Sorry about the inconvenience.
Quick respond and delivery
19. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Marcin,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Item arrived on time as advised
Item arrived on time as advised , good price and good service .
7. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Alan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
From start to delivery time was great
From start to delivery time was great
But my replacement motor didn’t work
They are sending me another replacement which I’m very great-full for
Hopefully all will be good and a fifth star can be added because everything else was spot on.
19. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
delivered promtly and as described.
6. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Competitive pricing
8. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Jeff,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us and look forward to your continued support. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
Delivery took place in an appropriate…
Delivery took place in an appropriate time frame and I was kept informed as to progress
5. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Stuart,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Shop vac motor delivered on time at a…
Shop vac motor delivered on time at a good price.
14. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Martin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Numatic 32mm multiple size hoses
We purchased 2 of the Numatic 32mm Multi size hose’s as I was after a longer hose for reaching hard to reach areas like the ceiling. I assumed from the photo that the fitting for attaching the hose to the vacuum was locked together with the hose in the same way the original hose is. However, this isn’t the case and the screw fitting screws onto the hose by only a few turns. Subsequently on vacuuming, the tubing unwinds from the attachment and comes out, repeatedly! It also affects the seal. It’s infuriating. Purchasing this product coincided with the birth of my son so it was not my top priority and I was subsequently outside of the 1 month returns policy when I contacted Avern. They were prepared to offer me a replacement however on confirming I had the compatible vacuum it seemed pointless. It saddens me that on informing Avern (the manager) on a product that doesn’t work as expected and what I consider a misleading product image on their website, they were uninterested. Funnily enough there is no direct means of reviewing the products Avern sell.
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hello Gemma,
I am sorry you have experienced problems with the Henry hose. Upon investigation I can see that our customer care team responded to you promptly back in September and offered you either a replacement or a full refund. I can see you chose to have a full refund. We strive for a 5 star service, so please do let us know what could we do to improve and apologies again for the negative experience with one of our products.
Kind regards,
Avern
Excellent service as always
Excellent service as always, great prices and delivery was very quick.
30. huhtikuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Lewis,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Cheryl,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Really helpful in sourcing the right…
Really helpful in sourcing the right replacement motor for my Henry quick delivery, great service
5. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Good price came on time
5. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Reginald,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Blair,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
The product is as described
The product is as described, and even better because the description didn't mention an additional bag, but in fact it was included. Fast delivery, everything as it should be.
Thank you
5. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Peter,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Good quality products
Good quality products, delivered on time, easy to order. Just the job.
11. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi William,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
great price and fast delivery next day.
11. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Gordon,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Everi strike again
Unfortunately they were let down by using Everi as the delivery company.
Had to play match the picture with the door in the street to find the item.
11. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Steven,
Sorry to hear you’ve had issues with your delivery. We always strive to provide a 5-star service, so please let us know if there’s anything we can do to put things right or improve your experience.
Kind regards,
Avern
I do not like to give a bad plug…
I do not like to give a bad plug however firstvtime using the mop heads fell to pieces, ive since ordered a more expensive one, it must have been a manufacturing fault.
11. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hello Martyr,
Thank you for taking the time to give us feedback. We strive for customer satisfaction, and I’m sorry to hear that your experience was only 1 star. Please do not hesitate to get in touch with us - our customer service team is always here to assist if any issues arise, and we would appreciate the opportunity to make things right.
Regards,
Avern
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