Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I would have given 5 stars for the excellent service and next day delivery, but gave 4 due to the contradictory information within the website. eg length of cable and price, so made choice time consum... Näytä lisää
I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me... Näytä lisää
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Näytä lisää
Yrityksen tiedot
- Siivousaineet
- Kodinkoneiden varaosatoimittaja
- Teollisuustarvikkeiden myymälä
- Teollisuusimurien toimittaja
- Talonmiespalvelujen laitetoimittaja
- Imurit
Tietoja yrityksestä Avern Cleaning Supplies (Internet) Ltd
Yrityksen kirjoittama
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Yhteystiedot
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Yhdistynyt kuningaskunta
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service straight from my original…
Great service straight from my original enquiry through to delivery.
28. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Great price and fast delivery.
28. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Karen,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
Great service. Left space clean and tidy. Arrived promptly. Would highly recommend.
21. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Gavin,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Fast Delivert
This vac cleaner was delivered very quickly and was exactly as required.
26. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Kelvin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Wasn't delivered wen said you're…
Wasn't delivered wen said you're telephone staff kept fobbing me off about the delivered .plus they said they would get back to to me which they never did 😐
28. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hello Stephen,
Sorry for the possible miss understanding. We have spoken to you on the phone and advised that the part that you ordered is on back order with Numatic. Our staff had offered you to either wait for the delivery or refund in full. We have promised to ship it out on Thursday once we receive the stock in our warehouse which is what we did and I can see it was delivered on Friday. Sorry again about the wait, unfortunately it was completely out of our hands - the part was out of stock in the whole country.
Regards,
Avern
Quick response
The company only had 2 vacs in stock out of the 3 I ordered. They contacted me straight away to ask if I wanted the ones they had delivered and send the other when in stock a few days later, or send all together. I received the partial delivery the next day. The remainder was received a couple of days later
15. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Peter,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
The order was exactly what I ordered…
The order was exactly what I ordered thankyou very much
27. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Sharon,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Parcel delivered as promised
Parcel delivered as promised. Efficient service from initial order to final delivery.
26. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Mary,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Prompt delivery
Prompt delivery. Exactly as ordered - not a Far East knock-off. Much cheaper than the manufacturer’s own website (50% cheaper) !
26. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found our parts so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Excellent efficient and professional service.
Excellent efficient and professional customer service. Original spare parts are provide in 24-48 hours by a fast courier. Thank you.
26. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Juan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
It was a scam
It was a scam, I called the customer service repeatedly, the same voice would answer for all the departments (sales, technical, etc). The woman told me to that the order has been lost in transit and that a new one was ordered for me to arrive the day after, which never happened. So, after 3 working days, the DPD tracking number is showing no details, I am still not in possess of the items I bought with a "next day delivery".
Basically binned 30 £ .
21. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hello, Thank you for taking the time to leave us a review. I can see that your order has been shipped right after you ordered it and was dispatched via DPD next day service. Unfortunately it did get lost in transit as it did not get delivered. We have offered to send you a replacement as soon as possible, however you have requested to have a refund which has been issued.
good expert advice and prompt delivery…
good expert advice and prompt delivery as promised.
22. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Scott,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Thank you.
Thank you.
Able to confirm initially I was buying correct new motor for Henry, delivery delayed but truly excellent customer service from Olivia… thank you.
1. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found Olivia so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Good Price, Clear communications, Speedy delivery
Good Price, Clear communications, Speedy delivery.
20. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Bruce,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
excellent service items arrived quickly
20. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Mark,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
I place am order for cleaning kit…
I place am order for cleaning kit including buckets mop handles mop dustpan green kit,( 1) they send green buckets and blue dustpan (2) the order is not complete item or missing (3) the mop heads or poor quality
20. toukokuuta 2026
Vastaus yritykseltä Avern Cleaning Supplies (Internet) Ltd
Hi Cardella, I am sorry you have received a wrong colour dustpan in your cleaning kit. I can see our customer service team has answered to your return request. Please rest assured we will resolve this matter as soon as we receive your return. Sorry about the inconvenience.
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