Unit was exactly as pictured. Modern, clean and well appointed. Nice balcony to sit and have a drink or read your book in the sun. Comfy beds. A lot of storage for clothing and personal belongings... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Unit was exactly as pictured. Modern, clean and well appointed. Nice balcony to sit and have a drink or read your book in the sun. Comfy beds. A lot of storage for clothing and personal belongings... Näytä lisää
Yritys on vastannut
Beach Still my Heart Wonderful home, great location,super clean,great beds, was everything it was advertised to be. Had a wonderful week with large family. Great patio up stairs for kids to play safe... Näytä lisää
Yritys on vastannut
Super simple check-in! Great amenities!! Really amazing location. Very close to the beach! Bed was very big and comfortable. Dishes that were provided were perfect! There was cooking oil and salt and... Näytä lisää
Yritys on vastannut
Everything about this unit was perfect! Updated kitchen and bathrooms; comfortable beds and furniture; and everything was spotlessly clean. The Shipwatch community is very nice with a nice pool and... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
750 N San Vicente blvd Suite 800, 90069, West Hollywood, Yhdysvallat
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We had a great experience. Communication was excellent. Everything was as described and clearly spelled out for us. It made this time away, restful and enjoyable for my wife and I. I 10 out of 10 recommend

Vastaus yritykseltä AvantStay
Beautiful interior and well kept home. It had all the furnishings we needed and the host was very responsive. We would definitely stay here again

Vastaus yritykseltä AvantStay
AvantStay was easy to work with, no unexpected surprises and they offered great communication. Our rental was as described and expected. We had a great trip and would work with them again!

Vastaus yritykseltä AvantStay
The unit was equipped well and exactly as presented. We had a plumbing issue and it was resolved the next day. I will be using this unit and service in the future!
Excellent

Vastaus yritykseltä AvantStay
House was maintained beautifully and we had a wonderful time! :)

Vastaus yritykseltä AvantStay
Everything was perfect. The location, the apartment, the parking. I can recommend it to anyone. Thanks

Vastaus yritykseltä AvantStay

Vastaus yritykseltä AvantStay
Great location, comfortable accomodations, quick support when needed, and easy check-in and check-out!

Vastaus yritykseltä AvantStay
Place was fantastic for the four adults in our group. Clean, cold air, great kitchen space, comfy beds, and great shower water pressure in our place at Costa Del Ray. Washer and dryer was nice to have in the room also. The dryer kept shutting off and wouldn't stay running. I let the owners know. Pretty sure the vent hose that goes outside needs to be cleaned out. But rather than that, place is great.

Vastaus yritykseltä AvantStay
Beautiful home! Great experience. Had a wonderful time with our family on the lake. Just pack your clothes and bring your food.

Vastaus yritykseltä AvantStay
House and grounds were fantastic. Communication with host was excellent. This property on Lake Norman was "all that". VERY pleased. Would rent again. Thanks!

Vastaus yritykseltä AvantStay
The home owner and local management were very helpful when needed which wasn’t much more than answering my questions. Most likely we didn’t need much contact because they had everything we needed in the house as well as the house being well kept. The pool, hot tub and gym surrounded by the beautiful mountains made for great moments during our trip. Oahu was very beautiful and having a great place to stay was icing on the cake.

Vastaus yritykseltä AvantStay
Very nice house and had a great time. Nice size pool and everyone had there own space. Close to everything, shopping and things to do. Very clean, wish they would have had like corn hole game for adults to do at the house. Would go there again.

Vastaus yritykseltä AvantStay
The place was beautiful, scenic and peaceful. The guest house was clean, comfortable and very well outfitted. I am so happy I stayed here.

Vastaus yritykseltä AvantStay
The place was wonderful. Very close to town and nice large garage. Loved having separate bathrooms for each couple. The only issues we had were the fan in the second upstairs bathroom didn’t work and the steam from the shower set off the smoke alarm. Also, the mattress in the 2nd bedroom needs to be replaced as it was very uncomfortable and broken down. Overall. It was absolutely lovely!

Vastaus yritykseltä AvantStay
Great home with great communication from their rental company. They were in constant communication to make sure we were pleased

Vastaus yritykseltä AvantStay
Beautifully decorated and appointed, easy walking distance to beach. Comfortable beds, great AC, very clean.

Vastaus yritykseltä AvantStay
The room was very nice and clean. Great views from the top floor and it was spacious enough for me, my wife, and our 8 kids.

Vastaus yritykseltä AvantStay
The house was beautiful, has all the necessary conveniences and is very close to town. Certainly could walk to town depending on the weather. Amazing playground / home for families with children- they could be entertained for days inside or out. Plenty of room, nice hiking and biking trails. Lots of wildlife! Our families had a great time!

Vastaus yritykseltä AvantStay
I would strongly caution anyone booking with AvantStay, especially for a group or event.
I had a confirmed reservation and had already paid over $5,000 for a property in Nashville for a business mastermind I am hosting in July. This was not a casual stay, it was a multi-day event with speakers, logistics, and attendees tied to the property.
I only found out that my property was no longer available because I reached out to them to schedule a walkthrough. There was no proactive communication, no phone call, and no urgency on their end.
After multiple calls (which went unanswered) and follow-up emails, I was informed that they are “no longer hosting reservations” at the property I booked.
They then offered alternative properties that were not comparable. The original property functioned as both a venue and accommodations, while the replacements were simply places to sleep with no ability to host an event.
To make matters worse, they have continued to handle this primarily over email despite repeated requests for a phone call, which is unacceptable given the scale and impact of this issue.
At this point, three months before my event, I am now forced to find both a new venue and separate accommodations, which was not part of the original plan or budget.
This experience has created significant stress, additional costs, and unnecessary disruption.
If you are booking anything important, especially a group stay or event. I would strongly reconsider using AvantStay.
RESPONSE TO REPLY 4/13
Thank you for the response. To clarify, the primary issue was not simply that the property became unavailable; it was the lack of proactive communication.
I was only informed after I reached out myself to schedule a walkthrough, despite already having a confirmed reservation and payment made. Prior to that, I had attempted multiple calls and follow-ups without a response.
Additionally, this was not a standard stay. The property was selected specifically to serve as both a venue and accommodations for a multi-day business event. The alternative properties provided did not meet those requirements, which significantly impacted planning just 90 days out.
While I understand that circumstances can change, timely and proactive communication is critical especially for bookings tied to business operations and group events.
I appreciate the refund being issued and hope this feedback helps improve how similar situations are handled in the future.

Vastaus yritykseltä AvantStay
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