Having never used Available Car before, we were not sure what to expect. Having explained our needs we were pointed in the right direction and then left to browse at our own pace with not a pushy sal... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The whole process from start to finish was excellent, from arriving at the site, right up to picking my car up yesterday. Nick, Matt, Joe, and Jon, were very helpful snd guided me through all of t... Näytä lisää
Yritys on vastannut
The sales team were very personable and knowledgeable. The vehicle itself was excellent and presented nicely. It took 12 days to have the vehicle prepared and to hand over to me which was rather fru... Näytä lisää
Yritys on vastannut
Good choice of vehicles available, and reasonable prices… The sales team were helpful and informative. Hand over person was rather inanimate making that part of the experience ‘hard work’ and forget... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At AvailableCar, we keep everything simple, straight-forward and transparent. We keep our used cars unlocked for our Customers to browse at their leisure. We do not hassle our Customers but we’re here to help when required. We are clear about our prices – the price you see is the price you pay. And above all we have great people - really great people! We’ve been doing it this way for over 20 years and our Customers seem to like it!
AvailableCar - with over 2000 cars online and instore
Yrityksen kirjoittama
- Our unique Price Promise guarantees you the Best Possible Price!
- We promise that if you find the same car of equal quality and value, cheaper at a main dealer or car supermarket within 7 days of vehicle order, we’ll refund the difference!
- All cars checked and prepared to main dealer standards!
- We employ over 300 highly trained professionals to check, prepare and care for every single car before sale – regardless of age, price or mileage!
- Let us help finance your car with our Low Rate Finance!
- Our team of Finance Experts can help and advise you as to the best way to fund your car with affordable, fixed monthly payments.
- Part Exchange valuation
- Our Valuations Team will give you exact values. Receive a top valuation based on current market conditions, and on your car's individual specification (including ALL fitted extras unique to your car), colour, mileage, condition, etc
- We’re open every day and 24 hours online!
- You can visit our stores or phone until 8pm Monday to Friday, 6pm on Saturday and 5pm on Sunday and of course browse our website anytime.
Part Exchange Price Promise
Part Exchange Price Promise
At Available Car, we believe in offering our customers the best value for their vehicles. That's why we have our Part Exchange Price Promise – We are committed to beating any like-for-like quote, ensuring you get the most value when trading in your vehicle. T&Cs apply
Yhteystiedot
Station Road, Castle Donington, DE74 2NL, Derby, Yhdistynyt kuningaskunta
- 07399197363
- pammurdock@availablecar.com
- availablecar.com
Available Car
4,4
Erinomainen
20 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No pressure sales.
No pressure sales.
4th time I've purchased from Available Car and won't buy from any other dealer
20. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Paul,
Thank you so much for your fantastic feedback. It means a great deal to us that this is your fourth purchase from AvailableCar — your loyalty and trust truly say it all. We’re delighted to hear you enjoyed another pressure‑free experience, as giving customers the space to browse comfortably is exactly what we aim for.
Thank you again for choosing us time and time again. We really appreciate your continued support.
Kind Regards,
Michael
Customer Care Manager
Friendly knowledgeable staff speedy…
Friendly knowledgeable staff speedy service.
20. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Barrie Wall,
Thank you so much for your fantastic feedback. We’re really pleased to hear you found our team friendly, knowledgeable, and efficient. Providing speedy, helpful service is exactly what we aim for, so it’s wonderful to know we delivered that for you.
Thank you again for choosing AvailableCar and for taking the time to share your experience.
Kind Regards,
Michael
Customer Care Manager
Vastaus yritykseltä Available Car
Hi Brigette,
Thank you for taking the time to leave us your review. It is great to hear that the team were helpful. I am sorry to hear that your call back request was not actioned, and this is something that we will deal with internally.
Regards,
Martin Brooks
Customer Care Manager
Plenty of cars to choose from
Plenty of cars to choose from, no pressure to buy, let you look around and get into all the cars, made you feel comfortable on test drive, very helpful friendly sales team
17. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Mrs Dawn England,
Thank you so much for your fantastic feedback. We’re really pleased to hear you enjoyed having plenty of cars to explore with no pressure while you browsed.
Thank you again for choosing AvailableCar and for sharing your experience.
Kind Regards,
Michael
Customer Care Manager
Great service
20. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Mark,
Thank you so much for your kind words. We’re really pleased to hear you received great service during your visit. Our team always aims to make the experience smooth and enjoyable, so it’s wonderful to know we delivered that for you.
Thank you again for choosing AvailableCar.
Kind Regards,
Michael
Customer Care Manager
New customer
Having never used Available Car before, we were not sure what to expect. Having explained our needs we were pointed in the right direction and then left to browse at our own pace with not a pushy salesman in sight. On returning to the showroom we were served by two very pleasant, competent and helpful members of the sales team who reserved a car and booked a test drive before we made a final decision. The car was prepared and ready for us to collect at the appointed time. A very positive experience all round. Would recommend.
11. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Sheila,
We're happy to hear that you had a positive experience. It's great to know our team provided helpful service and a relaxed browsing environment. Thank you for recommending us!
Regards,
Martin Brooks
Customer Care Manager
Vastaus yritykseltä Available Car
Hi Phil,
We're glad you found our staff friendly and your experience hassle-free. Thank you for your positive feedback!
Regards,
Martin Brooks
Customer Care Manager
Cracking service
Cracking service, never bothered by sales reps till I want to do a deal overall brilliant service from all the staff
19. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Mr S Wilson,
Thank you so much for your fantastic feedback. We’re really pleased to hear you received cracking service and felt free to browse without any pressure from our team. That’s exactly the experience we aim to provide.
It’s great to know that when you were ready to do a deal, our staff were there to help and made the whole process brilliant from start to finish.
Thank you again for choosing AvailableCar and for sharing your experience.
Kind Regards,
Michael
Customer Care Manager
We loved that no one pressured us when…
We loved that no one pressured us when we came to look at cars. We were left to browse at our leisure & when we found our car there was still no pressure. It’s been a great experience & we love the car so far
18. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Sue Longdon,
Thank you so much for your wonderful feedback. We’re really pleased to hear that you enjoyed a completely pressure‑free experience when visiting us. Being able to browse at your own pace is something we feel is really important, so it’s great to know that made a difference for you.
We’re delighted you found the right car and that you’re loving it so far. Thank you again for choosing AvailableCar and for sharing your experience.
Kind Regards,
Michael
Customer Care Manager
Lovely helpful staff
Lovely helpful staff. Nothing too much trouble. Very happy.
19. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Janet,
We appreciate you sharing your experience with us. We are so glad to hear that our staff was helpful and accommodating, making you very happy.
Regards,
Martin Brooks
Customer Care Manager
The way you're sales people were so…
The way you're sales people were so helpful at explaining everything and listening to what I was looking for and not just out to get me to buy a car
16. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Mr W Putt,
Thank you so much for your lovely feedback. We’re really pleased to hear that our sales team took the time to listen to what you were looking for and made the experience feel genuine and supportive. That’s exactly the kind of service we aim to provide, and it’s great to know it made a difference for you.
Thank you again for choosing AvailableCar and for sharing your experience.
Kind Regards,
Michael
Customer Care Manager
Excellent service
Excellent service. All staff we encountered were polite and personable. Everything was fully explained. Ample time to look round vehicles. Good test drives. Knowledgeable staff. We were very happy with the whole experience.
19. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Maurice Smith,
We're happy to hear that you received excellent service. It's great to know our staff was polite, personable, and knowledgeable, and that everything was fully explained. Thank you for your positive feedback!
Regards,
Martin Brooks
Customer Care Manager
Long wait for the car on the day
Long wait for the car on the day, but pleased with the car.
18. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi M Bozinovic.,
Thank you for your review. We regret the wait time you had on the day of collection, and we're glad you are pleased with the car. Thanks for your feedback.
Regards,
Martin Brooks
Customer Care Manager
Jordon and Kieran were extremely…
Jordon and Kieran were extremely helpful and made the whole process from start to finish seamless.
15. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Margaret,
We appreciate you taking the time to leave us this fantastic review! We're so glad to hear that the team provided such a seamless experience for you.
Regards,
Martin Brooks
Customer Care Manager
Best cars available
Great choice of cars and realistic prices. Great service provided and staff friendly and reliable
18. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Jane,
We appreciate your fantastic review! We're happy you found a great selection of cars with realistic prices, and that our team provided friendly, reliable service. Thanks!
Regards,
Martin Brooks
Customer Care Manager
Great experience buying my car from Available car Sutton
Great experience buying my car from Available car Sutton, all the staff were very helpful and friendly and made the whole buying process a great experience, I had my previous car for 8 years and had become very attached to it as I use it all day every day for my job, But I love the new car , thank you again to all the staff.
18. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Steve Johnson,
Thank you so much for sharing your experience. We’re delighted to hear that buying your car from AvailableCar Sutton was such a positive and enjoyable process. It’s wonderful to know our team made you feel supported and welcomed throughout.
Thank you again for your kind words and for choosing us — we truly appreciate it. Enjoy every moment in your new car.
Kind Regards,
Michael
Customer Care Manager
Buy a house it's quicker than buying a…
Buy a house it's quicker than buying a Car at Available Car.
Having lost my original choice after Alice chased me to see if I still wanted it,2Hours prior to me going to look at it. There was no sign of it, chose another Vehicle Which was at Sutton, took several days before I was advised it was at CD to view & test drove it. Not in showroom condition but I was assured it would be ready for Tuesday 17th. March, after it had been serviced etc. Transferred
the money to Available Cars the next day and was asked to arrive at 9.15am to complete Admin. and collect the Vehicle. I had two calls from CD, one I responded to by ringing back but no one took my call. The other phone call I received at 09.10 on the morning of the 17th.when I was approaching CD. Red team apologised but car not ready. Agreed I would return in the afternoon 15.35hrs. Advised car was still not ready but would be soon! Eventually viewed the car at 17.05 and left the site at 17.20.
No explanation was offered but watching the activities of numerous people looking busy, my delay could not be down to staff shortages!
18. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Mr A Winfield,
We appreciate you bringing your concerns to our attention. We regret the delays that you suffered when collecting the vehicle. When talking with you today, I was pleased to hear that your whole experience wasn't 1-star. I understand that at the time of writing your review, you were frustrated with the delays, and I was pleased to hear that you are happy with your new vehicle.
Regards,
Martin Brooks
Customer Care Manager
From start to finish I had an amazing experience
From start to finish I had amazing customer service. A great and big thanks to Will in the sales team. He was very helpful and was with me on my car buying journey from start to finish. He was so helpful in getting me quotes, he offered me a test drive for me and my partner. He was very patient and he made time for me. Overall a great experience and I am very happy with my new purchase of my full electric car. It was a very quick process all finished within 7 days, from going initially to test drive a car and finding my perfect car which was moved from castle donnington, I then paid deposit on the vehicle and came to sort finance and today I was able to collect my new car and trade my old car in, this was such an easy process and I was there less than 30 minutes. Will answered any questions I had and was very smiley and happy from the start. He knew all the details about the car and was able to help me in regards to any questions I had(being a new electric vehicle user). Thank you again to Will and the team at available car. I would definitely recommend your company to all friends and family.
18. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Jo,
Thank you so much for taking the time to share such an amazing review. We’re thrilled to hear that your experience with us was smooth from start to finish, and it’s wonderful to know how well Will supported you throughout your car‑buying journey.
Thank you again for choosing AvailableCar and for recommending us to friends and family. Enjoy every moment with your new electric car — we hope it brings you many happy miles.
Kind Regards,
Michael
Customer Care Manager
3rd time we have used there services…
3rd time we have used there services and never fail to excell, with a fantastic range of vehicles set in a showroom with a relaxed and caring ambience. Couldn't be more pleased once again .Thank you.
18. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Mr Goldsmith,
Thank you so much for your wonderful feedback. It means a lot to hear that this is your third time choosing AvailableCar and that we continue to exceed your expectations. We're delighted you enjoy our range of vehicles and the relaxed, caring atmosphere in our showroom. Your continued trust and kind words truly make our day. Thank you again — we look forward to welcoming you back next time.
Kind Regards,
Michael
Customer Care Manager
Great and friendly staff.
Great and friendly staff.
Would highly recommend.
Had a minor issue with the car and they booked it in straight away!
12. maaliskuuta 2026
Vastaus yritykseltä Available Car
Hi Liah,
Thank you so much for the fantastic review! We're really glad you had a great experience with our team. It was no trouble at all getting your car booked in quickly, and we’re always here to help whenever you need us. We truly appreciate the recommendation and look forward to seeing you again.
Kind Regards,
Michael
Customer Care Manager
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