Leide hatten wir Flugverspätung die Dame wollte unseren Freunden das Fahrzeug nicht aushändigen wir mussten mit dem Taxi ins Hotel und dann wieder retour zum Flughafen wo uns dann eine andere Kollegie... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The staff at the terminal desk were professional, polite and friendly. Although there was a short queue, the ladies worked quickly and got through it in no time. They advised me on the most suitable i... Näytä lisää
Significant delay on arrival at Bari Airport. Car did not arrive, staff were very confused and helpless. Had to accept a damaged car as office was about to close. Drop off at Naples airport - staff m... Näytä lisää
Yritys on vastannut
had a great experience. The staff was very friendly, professional, and welcoming. The whole rental process was quick, smooth, and very easy from start to finish. I was very satisfied with the veh... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Yhteystiedot
Viale Enzo Ferrari, snc, 70128, Bari, Bari, Italia
- +39 3275526733
Auto e furgoni
4,0
Hyvä
947 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Again FRAUDSTERS!
I gave Autovia a second chance because of the competitive price of their rental through a broker company. But when I arrived to collect the vehicle at their Bari desk, the staff refused outright to rent me the vehicle offering no explanation and of course no refund.
They just sent me off to the broker and told me if I want I speak to the broker.
I had no choice but to go to SIXT who gave me an impeccable service at Bari Airport.
Careful from Autovia and their customer care.
Unfortunately I was sorely bitten twice.
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Complimenti per la correttezza su tutto!
Complimenti per la cortesia gentilezza e serietà per tutte le operazioni di noleggio!!
15. joulukuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Gentile Cliente,
grazie per il gentile feedback. Siamo felici che abbia trovato il nostro servizio efficiente e soddisfacente.
Il Team Autovia
Staff super cordiale
Macchina in buone condizioni, pulita. Staff super cordiale sia al desk che al ritiro/reso del veicolo. Ottimo anche poter fare check in on line prima, così si evitano le lungaggini
14. joulukuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Gentile Cliente,
siamo lieti di leggere il suo apprezzamento. Grazie per aver scelto i nostri servizi di noleggio.
Il Team Autovia
veloci ed efficienti
9. joulukuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Gentile Cliente,
grazie per aver condiviso la sua esperienza con Autovia. Siamo contenti che sia stata positiva.
Il Team Autovia
Vastaus yritykseltä autovia.it - Bari Aeroporto
Grazie per la recensione a 5 stelle!
Siamo felici che la sua esperienza con Autovia sia stata positiva.
La aspettiamo con piacere per un prossimo noleggio!
Il Team Autovia
Tutto perfetto
Tutto ok. Auto come prenotata. Servizio al Check-in Veloce. Avanti così
4. joulukuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Grazie per la recensione a 5 stelle!
Siamo felici che la sua esperienza con Autovia sia stata positiva.
La aspettiamo con piacere per un prossimo noleggio!
Il Team Autovia
Fraudulently charge
I was charged almost €30 for returning the car “without refueling,” which is simply not true. The car was filled up to the maximum just 3 km before Bari. However, the FACT indicator constantly showed 7–8 bars. Even though I drove only 15 km to Bari city center and then left the car parked for four days at the hotel (because we were using another vehicle), I returned it to the airport with the same fuel level.
It is evident that the company is either attempting to fraudulently charge customers or systematically adds unjustified fees — which seems likely, considering the very low rating in customer reviews. Despite sending all necessary documents and the fuel receipt, the company has not replied to my emails and has not refunded my money.
I have initiated a chargeback procedure with my bank, and I strongly recommend others to do the same to stop this kind of theft and fraudulent behavior from the company. I will never rent from them again, even though I do so quite frequently.
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Autovia Bari aeroporto. Tutto perfetto.
Autovia Bari aeroporto. Non capisco le recensioni negative, o meglio, andrebbero contestualizzate per avere un valore.
Nel mio caso: attesa 5 minuti, personale al desk gentile (non è facile visto che io chiedo sempre troppe cose), sono riusciti con soli 10€ in più a offrirmi un'auto di categoria superiore che, seppur non nuovissima, era super idonea al mio scopo. Consegna auto veloce e controllo alla restituzione accurato ma onesto e corretto. Dare 5 stelle a questa esperienza è praticamente obbligatorio.
7. joulukuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Grazie per la recensione a 5 stelle!
Siamo felici che la sua esperienza con Autovia sia stata positiva.
La aspettiamo con piacere per un prossimo noleggio!
Il Team Autovia
Truffa per danni mai fatti
Alla riconsegna della macchina ci hanno contestato graffi sotto il paraurti anteriore che non erano visibili facendo un video della macchina ma mettendola sul ponte. Ovviamente nn siamo responsabili e bloccheremo ogni addebito.
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Freundliche und professionelle Übergabe…
Freundliche und professionelle Übergabe und Rückgabe des Fahrzeug. Ich habe einen größeren Pkw bekommen wie im Mietvertrag angegeben.
Rückfragen wurden zeitnah beantwortet
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä autovia.it - Bari Aeroporto
Thank you for your 5-star review!
We’re happy to hear that your experience with Autovia was positive.
We look forward to welcoming you again!
The Autovia Team
IT was verry good.
28. marraskuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Thank you so much for the 5 stars! We’re glad to hear you had a great experience and we hope to see you again soon.
The Autovia Team
Sevizio eccellente, auto sufficiente
Servizio rapido e cortese. Automobile senza particolari problemi, ma abbastanza danneggiata. In tono con il luogo.
24. marraskuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Dear Customer,
thank you for your review! We are very pleased to hear that you appreciated the speed of our procedures and the courtesy of our staff, both at the desk and during pick-up and return. Providing efficient service with clear and fair pricing is one of our top priorities, and we are delighted that your experience reflected this.
We look forward to assisting you again on your next rental.
The Autovia Team
Rapidità e cortesia
Personale molto cortese sia al desk che alla consegna/restituzione dell’auto. Pratiche velocissime. Costi contenuti
23. marraskuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Gentile Cliente,
la ringraziamo per la sua recensione e siamo davvero felici che abbia apprezzato la rapidità delle procedure e la cortesia del nostro personale, sia al desk sia durante la consegna e restituzione del veicolo.
Offrire un servizio efficiente e dai costi trasparenti è uno dei nostri principali obiettivi, e sapere che la sua esperienza è stata così positiva è per noi motivo di grande soddisfazione.
Il Team Autovia
A very positive experience overall.
The car was in perfect state , staff were friendly and efficient
16. marraskuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Dear Customer,
thank you for your 5-star review! We’re very happy to hear that your overall experience was so positive, and that the car was in perfect condition while our staff proved friendly and efficient. This is exactly the standard of service we aim to deliver every day.
We look forward to welcoming you again on your next rental.
The Autovia Team
The service was top notch
The service was top notch. Everything was great. I will use your services again.
15. marraskuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Dear Customer,
thank you for your 5-star review!
We’re delighted to know that you found our service top notch and that everything went perfectly. Hearing that you would choose us again truly means a lot to our team.
We look forward to assisting you again on your next rental.
The Autovia Team
I would rate 0 if I can
I would rate 0 if I can. This rent a car company is a scam, well calculated scam. They charged me 270 euros more because I had a debit car and not a credit card. Also they didnt accept the full coverage I had via Ryanair becuase it is not valid in local area in Italy, but they tell you that when you arrive to pick up your car of course. Do yourself a favor and avoid this company.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä autovia.it - Bari Aeroporto
Dear Customer,
we are truly sorry for your very negative perception and we fully understand your frustration. We would like to clarify that using a nominative credit card is a mandatory requirement for the rental guarantee: each rental company, within legal obligations, may define which payment instruments are acceptable, and debit cards cannot technically be used for pre-authorization purposes.
We understand that this may be unexpected or cause inconvenience, especially if the information was not clearly perceived during the booking process.
Regarding the full coverage purchased through third parties, such as Ryanair, please note that it is not “locally rejected”: it simply cannot replace the deposit or serve as direct protection on the rental contract, as those policies work externally via reimbursement and cannot be applied operationally at the counter.
We are nevertheless very sorry if the explanation provided at the desk was not sufficiently clear or if you felt the process was not transparent. Your feedback is valuable and will help us improve communication and customer support.
We are available to review your case in detail — please feel free to contact us at customercare@autovia.it, including your booking or contract number.
The Autovia Team
Vastaus yritykseltä autovia.it - Bari Aeroporto
Sehr geehrter Kunde,
vielen Dank für Ihre 5-Sterne-Bewertung!
Wir freuen uns sehr, dass alles reibungslos geklappt hat und Sie mit unserem Service vollkommen zufrieden waren. Ihre positive Rückmeldung bedeutet uns sehr viel.
Wir hoffen, Sie bald wieder begrüßen zu dürfen.
The Autovia Team
Friendly personnel
Friendly personnel
Efficient take over of the car
Upgrade of car
Efficient take back
9. marraskuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Dear Customer,
thank you for your review! We’re very glad to hear that you appreciated our friendly staff, the efficient pick-up process, the car upgrade and the smooth return. We’re pleased that everything went quickly and seamlessly.
We look forward to assisting you again on your next rental.
The Autovia Team
Huurauto Ecovia
Een zeer lange wachtrij op de luchthaven in Bari, zeker 2 uur in de rij gestaan voor een vooraf gereserveerde auto.
De auto die we uiteindelijk kregen had rondom lakschade, video en foto’s gemaakt van de aanwezige schade om niet je gereserveerde borg van €500 kwijt te raken. Bij inlevering werd aangegeven dat de tank niet helemaal vol zat, De beste man laten weten dat de tank maar voor 3/4 vol zat bij aflevering en dat hij hem nu met meer benzine erin terugkreeg.
We zijn nu bijna 3 weken verder maar de borg is nog niet teruggestort
26. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä autovia.it - Bari Aeroporto
Dear Customer,
thank you for sharing your experience, and we are sorry for the long waiting time at pick-up. During high-season periods, higher passenger flows may occur, but our goal remains to ensure smoother queues and faster service.
We also understand your concern regarding the deposit. Please rest assured that the release is processed by our company once the vehicle checks are completed, while the actual time for the amount to reappear depends on bank processing times, which are not directly under our control. Nevertheless, we are fully available to verify your case immediately.
Please contact us at customercare@autovia.it
, providing your full name and rental agreement number, and we will gladly check the status of the deposit release.
Thank you again for your feedback, which helps us improve our service.
The Autovia Team
Very friendly staff at Bari Airport,
Very friendly staff at Bari Airport,
Unfortunally, no clear signs for return the car at Naples Airport, very unfriendly personal there.
Return experience very poor.
8. marraskuuta 2025
Vastaus yritykseltä autovia.it - Bari Aeroporto
Dear Customer,
thank you for sharing your feedback and for your kind words about the staff at our Bari Airport location. We are pleased to hear that your pick-up experience was positive.
We are sorry, however, for the lack of clear signage when returning the vehicle in Naples and for the unfriendly attitude you encountered there. This is not the level of service our company aims to provide. Your comments are very valuable and will help us improve both internal signage and staff assistance at that location.
The Autovia Team
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