AutoKit5 2air vezeték nélküli eszközt használok Toyota Cross autóban Android Auto csatlakoztatására, 2023. november óta. Tavaly óta elkezdett rendetlenkedni, sorozatosan megszakadt a kapcsolat a Wazev... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I updated CPC200 and got error after update. QR code remained on the screen and could not move nor deleted. It's annoying and disturbing. I sent email to support team, and exchanged several respons... Näytä lisää
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I'll leave my feedback here. I've been using the product for about one year and had never experienced any problems. Today, however, I had a small, trivial issue: a setting on the box was preventing th... Näytä lisää
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Very happy with the product perfect performance for the customer service. My Kia ev6 earth 2023 model car is turn to be fully entertainment system kids are happy playing games and watching YouTube an... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We are committed to producing a high-end, cost-effective CarPlay Adapter Dongle. We have a factory and independent R&D team to design and produce exclusive private model products with customized configurations with quality products, excellent pre-sales and after-sales service, and many years of market experience. Autokit Carplay has achieved brilliant achievements, gained huge sales, and a good reputation all over the world.
Yhteystiedot
4,8
Erinomainen
148 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Superstar Nikki!!! 💫⭐️
I mean guys, you are making the best solution for people around the world! car companies can’t even do that! Wow! And you have Nikki! Nikki is an absolute gem! As a company, you won't find another. She's truly one-of-a-kind. Her genuine care and dedication made my experience exceptional. It's clear she puts her heart into her work, and I'm incredibly thankful and grateful for her outstanding support. Nikki, you're the one and only, and I can't thank you enough!
22. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Thank you for your glowing review and heartfelt admiration for our solutions and, most notably, Nikki's exceptional service. We're thrilled to hear that we've exceeded your expectations and positively impacted lives globally.Nikki is indeed a rare gem, and we appreciate your recognition of her genuine care, dedication, and unique spirit. Your kind words will undoubtedly inspire her and our entire team to maintain our unwavering commitment to delivering extraordinary experiences.We're grateful for your loyalty and look forward to continuing to serve you with excellence.
Updating firmware issues
It was imposible for me to update the dongle therefore I asked customer services support for the firmware file which was sent yo muy email the next day.
11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
I'm sorry to hear that you were experiencing difficulties updating the dongle firmware. It's great that you reached out to customer service for support. Getting the firmware file sent to your email the next day was definitely helpful. If you encounter any further issues or have any questions about the firmware update process, feel free to ask for assistance.
Bought it from Amazon - got great support directly
Bought it from Amazon, worked great for over a year, suddenly not connecting anymore. Got help within hours from the support no matter i bought it from Amazon. After new install of provided firmware works again. Great support.
9. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Thank you for sharing your experience, both the initial satisfaction with our product and the prompt resolution of the recent connectivity issue. We're glad our support team was able to swiftly assist you, even though your purchase was made through Amazon, and that the firmware update successfully restored functionality.Your feedback is invaluable, and we appreciate your trust in our product and support services. Should you need any further assistance in the future, please don't hesitate to reach out.
TBox Plus plus GREAT after sales service!
I bought the TBox Plus. I had a few minor issues when setting it up but was able to figure them out with a little patience. The biggest issue was not realizing that I had to set my head-unit (the car display) to allow Apple Car Play.
After it was working, I enabled password protection on the Android 13 version. The password protection worded but I was not able open the on screen touch pad and have it stay open to enter the password.
I wrote an email to AutoKitcarplay. I heard back in less than 24 hours. Kris laid out what I need to do along with all the links for the files I needed and a video showing the process. Great work Kris! The only comment I have about the video is that it played a little too fast to follow. It took a a few times of watching and replaying some parts.
Thanks TechJeff for recommending the TBox.
26. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
We're absolutely thrilled to receive your positive feedback on Trustpilot! Our team works hard to provide the best service experience, and we're glad to see it paid off for you. Thank you for sharing your thoughts!
Підтримка продукту
Після звернення в службу підтримки навіть не очікував, що мені нададуть програмне забезпечення для вирішення проблем з моїм пристроєм. Дякую Nikki за оперативну допомогу.
27. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Дякуємо за ваш відгук! Ми раді, що ви були приємно здивовані, отримавши програмне забезпечення для вирішення проблем з вашим пристроєм після звернення в службу підтримки. Ми передамо ваші слова вдячності Nikki за оперативну допомогу. Якщо у вас є ще питання або побажання, будь ласка, не соромтеся звертатися.
Sara made my experience great 😃👍
Sara made my experience great 😃👍
I had messaged with two other employees who really did not want to help out. Sara took care of everything I needed, and I could tell she generally wanted to help, and I really appreciated that or I would still be stuck without a working unit. She even wanted to hear back from me to see how my progress was going with the chalenge I had, I really appreciate that, Happy to see that there’s people out there that really truly want to help you out when you need help. 😃
30. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Wes, Your kind words on Trustpilot made our day! 😀Ensuring your satisfaction is our top priority, and we're thrilled to see that reflected in your review. Thank you for choosing us and for your valuable feedback.☺
Although I have the new product…
Although I have the new product technical issue, however they have a very excellent after sale technical and prompt customer service to solve very effectively 👌👍
29. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Thank you for your positive review! We're pleased to know that you had a great experience with our service. If there's anything else you'd like to share or if you need further assistance, we're here for you!
Vastaus yritykseltä Autokitcarplay
We're ecstatic to receive your positive review! Thank you for recognizing our efforts. If there's anything else we can do for you, don't hesitate to let us know
Great service and simple process.
16. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Your positive feedback is greatly appreciated! We're thrilled to have provided you with excellent service. If there's anything else you'd like to share or if you need further assistance, please feel free to reach out. Thank you for choosing us!
Good product with a great Service
Good product with a great Service.
Works in my VW Golf 7 and MG4 very fine.
It is so comfortable with the wireless connection. Thumbs up.
16. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Thank you for taking the time to share your positive experience! We're delighted to hear that you're satisfied with our service. If there's anything else you need or if you have more feedback, we're all ears!
Great service
Had a small problem with my dongle, emailed for support, and the problem was sorted super quickly and efficiently thanks heaps to Kris
15. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Your kind words on Trustpilot made our day! Ensuring your satisfaction is our top priority, and we're thrilled to see that reflected in your review. Thank you for choosing us and for your valuable feedback.
Great Device and excellent support team.
1. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Your kind words on Trustpilot made our day!
Thank you for your tech support
The technical support team responds very quickly.
4. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. :D
Excellent service
Excellent service the product did not work due to a hard update and the service helped me a lot even after I bought the product from a 3rd party seller
Thank you so much for great service and a great product
3. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
We appreciate your kind words and are delighted that you're satisfied with our service. : D
ASSISTENZA RICEVUTA ANCHE SE NON DOVUTA
Mi sono rivolto erroneamente a loro scambiando il loro servizio per l'assistenza ufficiale del prodotto e nonostante non abbia acquistato il mio Tbox da loro mi hanno fornito comunque il loro supporto tecnico.
Grazie Kris sappi che quello che hai fatto tu non lo fanno tutti !!!
Luca
3. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Hearing about your positive experience is truly rewarding for us. Thank you for sharing!
Carlinkit on the road :)
Hi Chris,
Problem solved thanks to your information.
Thanks again.
Happy Christmas.
Kinds Regards
Leded
22. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Hi Leded, Your feedback motivates us to keep striving for excellence. We're glad you're part of our satisfied customers. : D Happy holiday!
Great Product, Great Support
Great Product, Great Support. I plugged it into the USB port of the EV6 2022 and it just worked right away. Used it as an Android tablet, adding apps I needed.
Had shipping issues when the packaging arrived in my house with the wrapping cut through and missing the item. I emailed support and Chris sent a replacement item, which I received 2 weeks later.
18. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
We appreciate your kind words and are delighted that you're satisfied with our product and service.
Great products and superb support
16. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.
Good service
14. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
We appreciate your kind words and are delighted that you're satisfied with our service.
I would love to give 5 star rating
I would love to give 5 star rating. I was assisted all throughout my escalation regarding the screensaver activation of my Carlinkit 5.0 after i made my upgrade. Now my unit working seamlessly. Thanks to Cris and team from Carlinkit.
Wendell
15. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Autokitcarplay
A heartfelt thank you for your review! We're grateful for the opportunity to serve you. Your feedback motivates us to continue providing exceptional experiences.
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