Austin's Funeral Service Arvostelua 

The care and attention that Austin’s staff gave us during the most difficult period was amazing. Thank you to all the team.

Friendly and efficient service throughout. Theresa at Harpenden and Gary were especially great.

I found that the service provided by the staff was thoughtful, respectful, and professional. Nothing was too much trouble. They made a very sad and stressful experience calm and peaceful.

From beginning to end Austins we're very friendly and extremely helpful to myself and my family the whole experience was extremely difficult they completely put us all at ease and guided us through each stage of our journey.

Thr whole experience was so straightforward and painless.
The 1st class service for a joint interment was no where nesr as expensive as we estimated.

Austins staff are professional, supportive and understanding. Their prices are fair and clear and there is no hard sell. Their customer service is exceptional. Austins of Welwyn have been the choice of my family for over 50yrs. Thank you.

Having to say goodbye to a loved one is probably the hardest thing I have ever had to do, but I genuinely felt that the whole team at Austin's were with us every step of the way. Their care, patience, understanding, professionalism and support throughout the whole process was very much appreciated and helped me and my family get through this and bring about some closure. I genuinely believe that nothing was too much trouble for them, they understood what we were going through, were very thoughtful at every turn, and treated us all with such care and respect. I couldn't have asked for any more. Thank you Austin's.

Very helpful, sympathetic and efficient

Everything went very smoothly. Staff I spoke to were helpful and explained everything clearly and sympathetically.

Very and understanding staff professional and thorough communication from the start to the end of the process

From start to finish everything was very very thoughtful and professional,with compassion and feeling. Tina was so so helpful as was Lee and Simon on the actual day Thank you

led us through the whole process and were very helpful.

Absolutely professional, caring and considerate. Guided us through a very difficult time. The staff were wonderful.

From our first meeting with Kelly and Michael from Austin Funeral services we were immediately reassured that their experience will help guide us through this difficult emotional time.
Kelly kindly introduced us to the many services including flowers, order of service, photos, video and celebrant services, we chose the lovely Tracey Taylor to conduct the service for my mum.
We were absolutely delighted with my mum’s funeral service and we wish to thank Austin’s Funeral services for their professional assistance throughout this process.

Austen’s Funeral Services provided compassionate and professional support during a very difficult time. They clearly explained all the options available and put our minds at ease regarding the costs involved. David was especially helpful, offering kindness and reassurance throughout the process. We are very grateful for the care we received and would highly recommend their services.

The whole experience from start to finish was facilitated by very caring and helpful staff, particularly when arranging an out of hours collection of the body from our home. We were guided through a difficult time with sensitivity, compassion and respect. THANK YOU.

Caroline was extremely understanding and helpful. The Team were professional and Lee and his Team at the Crematorium were excellent. Thank you.

Everyone that I spoke to or saw treated me with respect and kindness. I felt that I could take my time and not be rushed into making any decisions. Thankyou Austin’s for your excellent service.

Staff pleasant prompt on time and great manners with the family

Every aspect of Austin's service was professional and compassionate.
I must acknowledge and thank Lisa in the Buntingford office who arranged everything that I wanted. She is a special person and a credit to the company. I also thank Michael who oversaw proceedings on the day and gave me the confidence that everything would go as planned.
I have no hesitation in recommending Austin's Funeral Service.