Asyautoparts Arvostelua 

I needed a replacement wing mirror after my daughter decided to remove the original with a wall.
Asyautoparts offered a replacement at a sensible price (sorry Peugeot but you were being ridiculous).
The new mirror was easy to fit and a perfect colour match to the car.

Great price and helpful communication with order after requesting a change to my original request. Many thanks

When my wing mirror finally arrived it was great, however it took much communication and excuses about "the courier" - I tried phoning to be told in my email "the phone doesn't work". A good price but be prepared for a wait and chase if you don't receive in the time frame.

Part fitted no problem, would highly recommend.

ASYAUTOPARTS LIARS FOR SURE

Good job.
TRUSTPILOT
So when a company really does get it wrong.
At least the customer can tell the TRUTH.

It’s just a shame we can’t copy and paste, the actual real conversation and emails.
Cause then they’ll be put to shame.

By the way if you’ve updated your website.
And now put Colour or Code Required.

I would go to Description and update that.
As it says.

This listing is for either a left passenger side or a right driver side (choose at checkout) Fiesta 2008-2017 wing mirror cover and indicator lens professionally painted in any colour required I would just need your vin number. Brand new high quality replacement part.
If unsure of colour if you get in touch with your vin number we can check for you.
If you require a different colour no problem I can supply in any colour required I would need either the name of exact colour or vin number or you can contact me (your email) and I’ll be happy to help you find the part.

Better update that before you call me a LIAR.

You should really get all your FACTS straight.
Before you make anymore a idiot of yourself.

I received my refund.
But DON’T however call a customer a LIAR or make them out to be the BAD GUY.
And ask them to RETRACT there review, to make you look better.
And then say call it a day and THEN REPLY like that.

You sent an email, which I DID NOT RECEIVE.
Hence you got no reply.
When I asked for PROOF OF EMAIL.
YOU COULD NOT PROOF.
Then you sent another one.
Which I did receive.
However as I explained in that email to you.
I gave the VIN NUMBER of the vehicle which you REQUESTED, that GIVES you the PAINT COLOUR, when I ordered.
WHICH YOU STIPULATE.

However YOU COULD NOT get the info. Which is not my fault.
YOUR FAULT. For not having the correct update information, which you said you have.
BEFORE and AS ORDER WAS PLACED.
Otherwise why ASK FOR VIN Number of VEHICLE?
BEFORE ORDER IS ACCEPTED.

Ordered 26th Feb.
1st Email.
I sent chasing was 5th MARCH
THAT is 5-7 days after £3.99 extra payment for delivery.
YOUR REPLY.
“I will chase it for you. Thanks.”

Then on 6th March.
YOUR REPLY.
“I was assured it was in transit?”

THEN NOTHING FOR 5 DAYS

Then on 11th March
“I have sent you email asking for you to call Ford to name of colour. As the site we use isn’t working. But I have had no reply.”

So this is we’re I asked for the proof of that email, that you said you sent.
Between the 6th and 11th.
Which YOU COULDN’T give.
Wonder why?????
MORE LIES

THIS NOW 14 DAYS after placing order.

But, by then I’d already received the part painted and posted by another company.
I had to source my own.
Which cost me more.

Hence I asked for a refund.
Which I received.

But don’t make out that it’s my fault by this reply.

DONT ASK FOR INFORMATION IN THE VERY FIRST INSTANCE.
THAT YOU CANNOT USE.
So THAT MAKES IT YOUR FAULT.
As does all the email chasing after.
Which the customer has to do.
If they don’t receive the order in the time specified, they pay for.

But clearly you have no idea on how to treat customers, but slate them off after you plead for them to put a better review.
As I said. I’m glad for all the 5 star review customers.

But for me. Still should be NO STAR for calling a CUSTOMER A LIAR.
Unfortunately I can’t copy and paste my Order.
But this is how my ORDER RECEIPT came via EMAIL.
Taken address away.

WHAT DOES IT SAY.
COLOUR or VIN NUMBER REQUIRED.
And you say you don’t call customers LIARS.
Whose a LIAR now.
You really are.
Thanks for nothing.

ASY Autoparts
Order Number
25960/260225/04
Thank you for your order!
Hi Paul, we have received your order and will process it as soon as possible. We will let you know when it's on the way.
Visit ASY Autoparts
Your order
Ford Fiesta Mk7 08 - 17 Wing Mirror Cover And Lens Lh Or Rh Side Painted Any Colour X 1
SIDE REQUIRED: PASSENGER
Colour Or Vin Number Required: WF0JXXGAJJCB17576
£ 31.99
Subtotal
£ 31.99
COURIER (5-7 working days)
£ 3.99
Total
£ 35.98
Your details
Delivery address
Paul Neri
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Billing address
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If you have any questions please reply or email
Has been removed as not allowed to include your Email address.

Definitely they really are LIARS
And wait until it happens to you.

Check the bad reviews.
Glad to see, I’m not the only one.
So can’t be wrong.

But hey.
I got my money back.
Just a shame there so rude.
And can’t tell when a customer is right.

So happy with my wing mirror 😍 great customer service quality item exactly like the original good prices i would highly recommend!!

Ordered part.online,
Was a problem with courier, got.in touch and problem resolved immediately.
Thanks

Really helpful and in contact all along, reasonable too, thanks

Ordered some Mazda 6 wing mirror covers in gloss black. Came as described, contact with seller was responsive and effective. Thank you.

Ordered my new mirror cover left for fiat 500 mint green and well fit, just took a bit long time , order on Friday 7 February 2025 and received 25 February 2025
thank you very much

All good. Part arrived and was the correct colour and fit straight onto my Mondeo with no problem

Ordered a new wing mirror cover for my T5 but sadly it never arrived. I contacted ASYAutoparts who tried to locate its whereabouts. They soon sent out another one, which this time was trackable, and that arrived two days later. Really good customer service, good communication and an excellent product.

As with other customers there seems to be a courier issue,but ASY'S customer service was great with communication and sorted the issue.
Colour of product is spot on,will use again.

Great customer service, really quick getting back to me regarding a query. Part was in perfect condition as described.

Ordered a new side mirror for my car.
Unfortunately the mirror didn't fit my car due to different electricity sockets.
The return process was fast and easy. As promised, I got a full refund (shipping excluded). Very friendly and honest customer service.

Took slightly longer to receive the part, but only because the first one sent out never actually arrived (courier issue). Second replacement part sent out straight away and received quickly. Communications excellent throughout. Would definitely use again. Thank you

I have a Seat Leon St. Passenger side mirror cap had suffered minor dinks and scratches over the years. Looking online, lots of primed replacements, but Asyautoparts colour matched to original for a reasonable cost. Very happy with result and purchase.

Ordered a wing mirror cover, but it failed to arrive. Contacted the seller who tried to find out what had happened from the courier and, when they were unhelpful, dispatched a replacement to arrive the next day via Royal Mail. Colour matches perfectly and excellent communications - would definitely recommend.

Good communicate and speedy service. Item as described

Bought a wing mirror cover for my Transporter from ASY. Spoke to the seller on the Chatbot, good communication. Order shipped within 2 days and arrived a couple of days later. No issues at all with shipping or Royal Mail. The item is a perfect colour match, and fitted perfectly.
Would definitely use again, and would recommend. Don’t be put off by the negative reviews- my transaction was perfect.