Ashridge Nurseries Arvostelua 296

They were wonderful about helping me with my order. When I ordered my plants, they kept me informed. Their customer service was great, I had a few days when I was away and they worked out my delivery so I'd be hope. My plants arrived in great shape.

Excellent quality of plants, good communications and great service.

Very professional, friendly service and the tree we received as a gift was fantastic

Bought raspberry canes a few years back. They all looked very wet when they arrived but planted in prepared soil with 10 others bought from a local garden centre. The local garden centre ones grew into healthy plants which produced really good fruit. Unfortunately the Ashbridge ones (left the labels on them) all did nothing. Ashbridge asked me for photo's of the plants and soil after batch 1 and replaced them under the guarantee scheme (except for postage). I put the new ones in but this week went out to check on them. All the local garden centre plants have lots of new growth and are flourishing. The newer Ashbridge ones are all dead (the roots were non existent). Great customer service in replacing plants initially but unfortunately both sets of raspberry plants were very poor.

Outstanding service, I asked them to delay my order for personal reasons, this was not a problem. My plants arrived in excellent condition. They are all good examples, as described on tthe Ashridge web site

BEWARE! Charges are not transparent! I authorised payment for 3 items that included one delivery charge. They later told me they were splitting the packages and so would be charging me twice for delivery. Had they told me there would be two delivery charges from the outset i would never have ordered. They try to explain this after the event by saying its in their terms and conditions and they take a higher payment than they invoice you for. AVOID THIS COMPANY!

When there was a problem with my order, the customer service I received was second to none without any drama. I would definitely use Ashridge again.

First time I've ordered from Ashridge and must say the trees came quickly and very well packed. They were healthy and huge trees! Glad someone else planted them for me.

I orederd bare root beech. The plants were excellent quality, roots moist, plenty of fibrous roots, and all planted now. I’ll make sure to keep well watered in this current dry weather. The communications and advice were helpful; a nice touch was a follow up email to make sure all was well. I've ordered from Ashridge before and they are dependable.

I ordered Clematis Alpina Francis Rivis back in November, and it arrived very promptly, and well packed. Of course, being November, it was really nothing at all to look at, barely more than a few twigs. I planted it, and waited. What a transformation! It's now covered in beautiful young green shoots which are rapidly making their way up the trellis, and it's even got flower buds developing. Thank you, I'm thrilled to bits!

Excellent customer service. Very pleased with the plants I ordered. An issue with my order was very quickly and positively resolved.

Very pleased with everything from Ashridge Nurseries. I wanted to order a tree to remember my dad who passed away in Dec. I had a couple of trees in mind and Ashridge had them in stock, they were not overpriced so I ordered a wild service tree. It came really quickly and looked lovely and healthy, with new buds coming.
They also supplied a free tree plaque, this was either thrown away with the packaging or it did not get put in, I contacted them by email and they sent me out another without any quibble, unfortunately I had missed out a word on the plaque, so I emailed them again and explained what I had done, I offered to pay for a new plaque but they sent me out another. Tree and plaque are now in the local country park. Thank you for the great tree and amazing service. Lorraine Cook

I find the quality of plants from this Nursery exceptionally good, very good value for money prompt service and well packed healthy plants. the staff and very friendly and efficient such a rare joy to find such professional people.

This is a really nice company to deal with. Responsive to emails and courteous.
The stock I ordered was wrapped very carefully and arrived promptly in excellent condition.

I found a very wide range to choose from. The prices are good .Service and delivery was great and the roses and raspberry canes are of excellent quality, delivered efficiently.
A pleasure to deal with this company!

Have used before and eveything was fine, so was glad to use again. Bare root beech trees were in good condition. They have now been planted and just awaiting spring!

Unfortunately I only own an iphone6 and do not have a pc.website does not work on my phone just a blank white screen. Customer service was initially helpful in confirming website does not work for me. However when I asked if they could email me a stock list was just sent a link to website which obviously I cannot access! Refused to send stock list in an email or by post. Very disappointed. Presumably as I was not making a large order I am not important enough to bother with. It is a shame many nurseries no longer do paper catalogues. I understand about cost but there is nothing nicer than sitting down in the winter and picking your plants! ( I was interested in fruit plants)

I ordered in the summer 15 sweetbriar bare root hedge whips and a lilac. I was notified they’d be shipped late November but I wasn’t ready for them as I broke my wrist in September and ground wasn’t prepared. I called them to delay delivery until the New year. I also wished to add 2 blackthorn and a native honeysuckle and was advised which one was best. They arrived last week and I have got them all planted. I decided to add more so ordered 2 hazel, hawthorn, a spindle berry and a blackcurrant bush which arrived 3 days later. All now planted and pruned. Very pleased with packaging and quality. Can’t wait to see them grow and hide the railway embankment.

Really excellent customer-focused company. I was concerned about the delivery date but the customer service representative was on it straight away and confirmed delivery within a couple of hours of my order. I’ve just taken delivery of 25 Hornbeam hedge bare root plants with a guarantee to swop plants which don’t take. I might sound a bit too effusive but I am a real customer, just a very impressed one. Might be because I’ve had some truly dreadful dealings with British Gas recently and anything not like them is to be celebrated loudly. 😂

I bought barerooted Scots Pine and Lime from Ashridge recently. This is the first time we’ve used them. The trees arrived quickly and well packed. However, the quality of the trees was fantastic. It was actually motivating to receive trees of this quality….especially when you know that planting on our land is hard work! We will buy from them again.