Ascent Bicycle Arvostelua 74

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Brought the ascent saddle to improve my indoor training and this saddle is so much more comfortable while doing those efforts. I am going to put on my road biketo see if it’s still as comfortable fo... Näytä lisää

Saanut 5/5 tähteä

I received my new saddle, installed it, and immediately hit the Trinity Trail — what a difference it made. I’ve tried several saddles over the years, and this one completely transformed my ride. The... Näytä lisää

Saanut 4/5 tähteä

I have tried every saddle imaginable in my over fifty-nine years of cycling, including a well-worn BROOKS seat to cheap CYCLE PRO seats, even the super-heavy SPENCO GEL seat cover that I rode on for 1... Näytä lisää

Saanut 1/5 tähteä

I ordered their seat 11 days ago now. Their tracking system shows package awaiting shipment. Multiple emails to them about it come back with same canned response , “sometimes it just takes a long tim... Näytä lisää

Yritys on vastannut


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

74 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Sometimes when a saddle feels…

Sometimes when a saddle feels uncomfortable, I think it's something I'm doing wrong, not angling front-to-back correctly, not lubricating enough, maybe I should just stick with recumbents, etc. But I like my Bike Friday and Brompton bikes! When I saw the ad for the Ascent saddle, I thought: give it a try. When I first sat on it, it felt good, but I didn't want to judge too soon. So, after a couple of weeks, with rides ranging from 10 to 25 miles, my opinion: this is a great, comfortable saddle! If your butt feels sore, it might not be your fault. Give this Ascent saddle a try!

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

From the very start

From the very start, the communication was fantastic. Shipping was prompt. Shortly after receiving my seat I received an e-mail, not a survey but an e-mail asking how I liked it. I told them the weather had made it impossible to try. This person then commented on the weather and wished for bluer skies in the future. This was a person! I asked then for pointers on the starting set-up and again, right back with suggestions. I finally got to try my new seat and I couldn't be happier! What a great product offered by a wonderful team!! Thank You!

15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I was having a difficult time with saddle pain and discomfort.

I was having a difficult time with saddle pain while riding. I know, it's part of riding, but Ascent has made things so much better. I rode 150 miles is 3 days and my butt does not feel super painful like my other saddle would have made it feel. It is world's more comfortable and still sporty at the same time. If you're wondering whether this saddle is worth spending the money on, let me resolve that issue, absolutely!

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

So far - So good

After a 2 year medical hiatus, I’m practically starting my cycling over again. 12 milers instead of 40s. Like other cyclists we struggle to find the ideal seat. I was very skeptical about ordering my Ascent Sport. I’m finding it to be more comfortable than my others. Some positioning adjustments are still in order. I’ll be in a better position to evaluate and update my review after reaching 20+ miles per ride. I’m having great expectations.

22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I had a terrible experience with Ascent…

I had a terrible experience with Ascent Bicycle Seats, and I strongly recommend avoiding this product.
This seat absolutely wrecked my back. After just a short period of riding, I was dealing with soreness and discomfort that lasted for nearly a full week. A bike seat is supposed to support you—not leave you recovering like you’ve been injured. It failed in the most basic function it’s designed for.
Beyond that, the build quality is extremely disappointing. The seat feels heavy, poorly constructed, and cheap, especially considering it costs around $95. There’s nothing about it that justifies the price point.
What really pushed this into unacceptable territory was the return process. The company expects you to pay $25–$45 out of pocket to ship it back to Sweden—for a product that already isn’t worth what you paid. That’s a huge burden to put on the customer for what is clearly an inferior item.
Bottom line:
Uncomfortable, overpriced, and backed by a terrible return policy. Save yourself the pain—literally and financially—and buy from a company that stands behind its products.

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ascent Bicycle-logo

Vastaus yritykseltä Ascent Bicycle

Hi Larry,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the seat did not meet your expectations and that it caused you discomfort.

Comfort can vary significantly from rider to rider, but we understand how frustrating and disappointing this must have been—especially when it impacted your riding experience for several days. This is certainly not the experience we want for our customers.

We also appreciate your feedback regarding the build quality and pricing. Your comments have been noted and will be shared with our product team for further review.

Regarding the return process, we understand your concerns about the cost. As an international brand, returns are currently handled through our central facility, which can result in higher shipping fees. That said, we are actively exploring ways to improve this process and make it more convenient and fair for our customers.

We would really like the opportunity to make this right. Please reach out to our support team directly with your order details so we can review your case and see how we can assist further.

Thank you again for your honest feedback—it helps us improve.

Best regards,
Customer Support Team

Saanut 5/5 tähteä

I get it now. Best ride ever.

Just like every bicycle saddle, It took some time to get my new Ascent saddle just right. And once I found the sweet spot, it is truly sweet. I’m not sure how Ascent made a seat this forgiving, but they nailed it. Most comfortable ride ever.

22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Relief seeker!

I have tried every saddle imaginable in my over fifty-nine years of cycling, including a well-worn BROOKS seat to cheap CYCLE PRO seats, even the super-heavy SPENCO GEL seat cover that I rode on for 155 miles in ONE DAY! This saddle is super comfy right off the bat, but... seeing my GALLI and CAMPY equipped NISHIKI COMPETITION gain so much weight just because of a minor comfort improvement left me shedding tears! Perhaps offering TITANIUM or at least ALUMINUM rails might take some of the sting away! Just a suggestion, as an increase in price (REASONABLE!) is worth it to us ounce saving fanatics! Thanks for tackling this perennial problem! Best regards, Thomas Vitrano.

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Sit bone pain relief!

I purchased the ascent saddle to replace the Bontrager seat on my Wahoo Kickr training bike. I was experiencing pretty severe sit bone pain after approximately 30 minutes of riding - having to stand for a while for relief. The ascent has assuaged the issue. Thank you!

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Nice seat

Great seat once adjusted. Shipping took a while, updates were a lil slow but overall great seat.

7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Seat Ever

Best Seat Ever
I bought a seat here and it is the most comfortable seat I have ever had. Good price too.

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DECEPTIVE REFUND POLICY- SWEDEN NOT USA

I purchased the sport plus seat based on the advertising and reviews. I also understood their 30 day money back guarantee with product return if not satisfied. I received the product on Tuesday March 3, 2026, put in on my bike and tried it on Wednesday March 4, 2026. After only 5 miles it was very uncomfortable and I had to put my old seat back on. I requested a refund, sent photos as requested, and got a message that they would give me a discount if I did not return the product. My purchase was in part based on the guarantee, so when I pressed them for a refund, they said I had to sent the product back to:
Ascent Ecommerce LLC
Logistikvägen 18
556 52 Jönköping
Sweden
and pay for shipping.
Obviously this is VERY deceptive if not fraudulent as they have a USA address and any reasonable buyer would expect returns would be sent to their US location. According to UPS Store it would cost at least $150.00 to send a $69.00 bike seat back to Sweden!!!
Looking back at their reviews, I did notice someone recently experienced the same issue. I wish I would have seen it BEFORE I ordered because, I definitely would not have done business with this company!
I just received a reply from ascent accepting no responsibility for their lack of transparency about the location of the return. No where on their website or return policy does it clearly state the location of returns being in Sweden and not where the product was shipped from in Wyoming. Buy at local bike store where the actually honor their return policies!!

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ascent Bicycle-logo

Vastaus yritykseltä Ascent Bicycle

Hi Richard,

Thank you for taking the time to share your experience, and we’re very sorry to hear that the saddle did not work out for you and that the return process caused frustration.

First, please allow us to sincerely apologize if our return policy was misunderstood. We do fully honor our 30-day satisfaction guarantee, which allows customers to return the product within 30 days if it does not meet their expectations.

However, as stated in our policy, when a return is requested due to personal preference or change of mind, the cost of return shipping is covered by the customer. If the product arrives damaged, defective, or the wrong item is sent, we of course cover all return and replacement costs.

We completely understand that international return shipping can sometimes be expensive. For this reason, we also offer an optional partial refund for customers who prefer not to go through the hassle of returning the item. This option is simply meant as a convenient alternative so customers can still receive some money back while keeping the product. It does not replace or remove the 30-day return option.

We are truly sorry again for the frustration this situation has caused and we appreciate you sharing your feedback, as it helps us improve how we communicate our policies.

Should you require further assistance, please don’t hesitate to let us know.

Kind regards,
Ascent Bicycle Team

Saanut 3/5 tähteä

Delivery and communication was…

Delivery and communication was terrible. They kept asking how my seat was when it hadn’t even arrived yet . I finally got the seat and so far has been a lot better than my previous one but will have to give it a few more rides to see.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I own a specialized Roubaix bike.

I own a specialized Roubaix bike.
The seat I received will not go on the bike post as the seat attachment for the two seats are so different.
I do not have an answer but surely you will. i wish i would have known the configuration ahead of time.
I guess I will use the seat on my office chair so i won't feel like i wasted all of my money.
I will try to find a seat locally or find a carbon post to mount the seat on. Not sure how my fanny will handle that.

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ascent Bicycle-logo

Vastaus yritykseltä Ascent Bicycle

Hi Jerie,

Thank you for your feedback, and we’re sorry to hear that you’re having trouble installing the saddle on your Specialized Roubaix.

To help you properly, could you please email us a photo of your current seatpost clamp and the saddle mount? Once we see the setup, we’ll be happy to guide you on how to install the saddle correctly.

In many cases, the setup only requires a small adjustment, and we’ll do our best to help you get everything fitted properly.

We will wait for your email so we can assist you further.

Kind regards,
Ascent Bicycle Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin