Excellent customer service and amazing quality of the customized shopping bags I received. One thing the Artovo team may wish to consider is to increase the length of the handles in the shopping bag... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I love the products. They are by far the best quality of any dropshipper I've seen so far. Only caveat being that there's no international shipping available, which sadly forces me to use a different... Näytä lisää
Yritys on vastannut
Unfortunately the mug ordered was broken on delivery. Colour matching was also off, as compared with the original artwork setup. - - - Just adding an update... Yes Artovo did resolve the issue... Näytä lisää
Yritys on vastannut
I’ve just started using Artovo, the customer service is excellent and the cushions I ordered are amazing. I’m so pleased with the quality I’ve already ordered more. The actual ordering and personali... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Artovo is a UK based company with in-house printing and manufacturing facilities in the South East of England, set up to dropship high quality, popular print-on-demand products directly to your customer, with no minimum order quantities, allowing you to concentrate on what matters most to you, your passion!
Yhteystiedot
9 Springlakes Estate Deadbrook Lane, GU12 4UH, Aldershot, Yhdistynyt kuningaskunta
- help@artovo.co.uk
- artovo.co.uk
4,7
Erinomainen
263 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic garden cushions!
Fantastic garden cushions!! Wow the quality of the print is amazing, vivid colours and really nicely put together. Can’t wait to order more! Thank you 😊
5. kesäkuuta 2023
Vastaus yritykseltä Artovo
Hi Ren,
Thank you very much for the 5 Star review! We really appreciate it and we're happy to hear that you're pleased with the Artovo Garden Cushions (we love them too!)!
We look forward to working with you again in the future!
Best Regards
Artovo Team
Vastaus yritykseltä Artovo
Hi Winifred,
Thank you very much for the lovely review! We really appreciate your kind words and we're happy to hear that you're pleased with the Artovo cushions you received!
We look forward to working with you again in the future!
Best Regards
Artovo Team
Really easy to upload artwork and…
Really easy to upload artwork and order. The cushions I ordered were exactly as described and good quality. Arrived in expected time frame. Would be nice to have some mock up options in the small linen for online selling, but as these resources are provided free, it's good they have any at all. If my first lot sell, I'll certainly be back for more!
21. toukokuuta 2023
Vastaus yritykseltä Artovo
Hi LB
Thank you so much for leaving us this wonderful review! We truly value all the feedback we receive, and we're thrilled to know that you're satisfied with the Artovo products and services we offer. Your support means a lot to us!
We're committed to enhancing our customers' experience and continuously updating our resources, including mockups. Don't miss out on any of the latest Artovo features—subscribe to our mailer and stay in the loop!
We look forward to working with you in the future!
Best Regards
Artovo Team
Vastaus yritykseltä Artovo
Dear David,
Thank you for sharing your feedback regarding your recent order with Artovo. We apologize for any inconvenience caused and appreciate the opportunity to address your concerns.
We understand that you were dissatisfied with the delivery time, quality, and printing of the greeting card. Our website clearly states that we deliver within 4 working days, and your order was shipped within 2 working days. However, we apologize if you expected a faster delivery.
We take pride in maintaining high-quality standards for our products. It is a shame you did not reach out to us to try and rectify your issue. To better assist you, we kindly request more specific details about the quality and printing issues you experienced. This will help us investigate and improve our processes.
We value your satisfaction and would like to make things right. Please contact our customer support team at help@artovo.co.uk so that we can discuss your concerns further and find a suitable resolution.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to provide you with a more positive experience in the future.
Best regards,
Really pleased with cushion order
Really pleased with cushion order. fantastic quality and quick delivery.
3. toukokuuta 2023
Vastaus yritykseltä Artovo
Hi Linda,
Thank you for taking the time to give us your feedback! We really appreciate the kind review and we're happy to hear that you're pleased with the Artovo products and services we provide!
We look forward to working with you again in the future!
Best Regards
Artovo Team
Vastaus yritykseltä Artovo
Hi Claire
Thank you for this lovely review, we're really glad you are happy with the Artovo products and service you received! We look forward to working with you again in the future.
Best Regards
Artovo Team
I Definitely Recommend!
Quick turnaround, Fantastic quality product and easy to use. Definitely recommend.
18. huhtikuuta 2023
Vastaus yritykseltä Artovo
Hi Sarah
Thank you for taking the time to leave us this review! We're so glad to hear that you're happy with the Artovo products and services! We look forward to working with you again in the future!
Best Regards
Artovo Team
Nothing short of brilliant!
From start to finish Artovo was a fantastic printing experience and I will defo use them again as my company of choice. The communication was great, the postage was prompt and the finished product was awesome and flawless. All in all I’m delighted with the work so far.
19. huhtikuuta 2023
Vastaus yritykseltä Artovo
Thank you so much for taking the time to leave us such a great review. We are thrilled to hear that your experience with Artovo was fantastic from start to finish. We always look to provide our customers with the highest quality service and products, so we are delighted to know you are happy with your art.
We look forward to working with you again in the future.
Best regards,
The Artovo Team
Very easy to work with the website
Very easy to work with the website . Amazing quality products . Customer service is really good and quick with replies .
21. maaliskuuta 2023
Vastaus yritykseltä Artovo
Thank you very much for your lovely review, we're really happy to hear you were pleased with the services and products the Artovo team provides!
We look forward to working with you again in the future!
Best Regards
Artovo Team
Great quality print / customer service not the best
The quality of the print was great. There was an error in my order and upon reply it was swiftly corrected. Thank you!
16. maaliskuuta 2023
Vastaus yritykseltä Artovo
Hi Kristy
Thank you for taking the time to leave a review about your experience with Artovo. We appreciate your honest feedback and are delighted that the quality of the print met your expectations. However, we're disappointed to learn about the issues you faced with our customer service.
We understand that there was a mistake in your initial order, where the frame was not included. We want to assure you that we did acknowledge your query and sent you an email on the same day, addressing the issue and offering a resolution. It appears that you may have missed our response, so we would like to take this opportunity to reiterate the content of that email.
Upon learning about the error, we immediately processed a reprint for your order and made sure to send out the frame as soon as possible. We apologize for the inconvenience this caused and are relieved to know that you received the frame three days later. In our email, we also offered a 15% discount on your next order as a token of our apology.
We understand that first impressions are important, and we deeply regret that this rare occurrence happened to you as a new customer. We hope that the swift resolution of the issue and our offer of compensation can restore your trust in our service. We value your business and look forward to serving you better in the future.
In light of our efforts to address and resolve the issue promptly, we would appreciate it if you would consider amending your review score to reflect the overall experience with Artovo, including our attempts to make it right. Your feedback is essential for us to improve and provide better service to all of our customers.
Please don't hesitate to reach out if you have any further concerns or questions. We are here to ensure that you have the best possible experience with Artovo.
Best regards,
Artovo Team
Poor design setup facility on website
Your website doesn't show easily allow you to know where the print is going to be printed on the page so after two goes and spending £25 I ended up with two dud prints, one covering up the signature and the other not square on the page. Won't use as too iffy to predict the outcome. If you do manage to get it right the print quality is very good
8. helmikuuta 2023
Vastaus yritykseltä Artovo
Hi Graham,
We’re very sorry to hear that the products you received from us were not up to our usual standard and that the setup of the website did not meet expectations.
We appreciate all the feedback we receive from our customers, especially if it helps us to improve the services and products we offer!
I can confirm that our team has made changes to the uploader to help our customers more accurately place their artwork and we hope that going forward this will resolve the issue.
At Artovo, we always strive for the highest quality for our customers and we apologise that you didn’t receive that with the items you ordered. Our customer service team would love the chance to help with the error on your prints, so please contact them directly at help@artovo.co.uk to discuss this further.
Best Regards
Artovo Team
Great quality and fast delivery
Super quick delivery of the coasters I ordered and an excellent finish
9. tammikuuta 2023
Vastaus yritykseltä Artovo
Hi Michelle,
Thank you for taking the time to leave us this lovely review! We're really pleased you're happy with your coaster order and we will forward to working with you again in the future!
Best Regards
Artovo Team
Well done ARTOVO 😍
I loved the quality of the items using my artwork. I’ve had lots of new interest in my work and gives me the opportunity to not just sell a painting but to sell homeware, and accessories. Well done ARTOVO!
16. joulukuuta 2022
Vastaus yritykseltä Artovo
Hi Fiona,
Thank you very much for the lovely review! We're really glad to hear you're happy with the Artovo products and we look forward to continuing working with you in the new year!
Best regards
Artovo Team
Vastaus yritykseltä Artovo
Hi Ivelina,
Thank you very much for the review, we really appreciate it! We're happy to hear you're pleased with Artovo's products and services!
Best Regards
Artovo Team
Artovo is Amazing
Artovo is Amazing, has Great prices, and wonderful customer service plus the product is outstanding. 100% Great company. Thank you for helping me. Merry Christmas.
15. joulukuuta 2022
Vastaus yritykseltä Artovo
Hi Jane,
Thank you very much for this lovely review, we're so pleased to hear you're happy with the Artovo products and services! We look forward to working with you again in the future!
Best Regards
Artovo Team
Wasn’t sure how my design would…
Wasn’t sure how my design would transfer to the chosen items but they have arrived and in good time.Very happy with the quality and results.
1. joulukuuta 2022
Vastaus yritykseltä Artovo
Hi Maggie
Thank you very much for taking the time to leave us a review, we really appreciate it! We're so pleased to hear you like the products you received and we look forward to working with you in the future!
Best Regards
Artovo Team
Cushion is well made and really makes…
Cushion is well made and really makes my artwork look good. 😊
1. joulukuuta 2022
Vastaus yritykseltä Artovo
Hi Clare
Thank you very much for taking the time to leave us a review! We're so pleased to hear you are happy with your cushion and we look forward to working with you again in the future!
Best Regards
Artovo Team
Excellent!
Quick turnaround, good prices and great quality! Really happy with my cushions.
1. joulukuuta 2022
Vastaus yritykseltä Artovo
Hi Michelle,
Thank you very much for your lovely review, we really appreciate it! We're glad to hear you're happy with Artovo services and we look forward to working with you in the future!
Best Regards
Artovo Team
Cushion was a great quality and arrived…
Cushion was a great quality and arrived on time.
17. marraskuuta 2022
Vastaus yritykseltä Artovo
Hi Susie
Thank you very much for your lovely review! We're pleased to hear you're happy with your Artovo order and we look forward to working with you in the future!
Best Regards
Artovo Team
Quick and great service
Quick and great service. Amazing colors and high quality products. Highly recommend
1. marraskuuta 2022
Vastaus yritykseltä Artovo
Hi Boryana
Thank you very much for taking the time to leave us this review! We really appreciate it and are pleased to hear you're happy with the Artovo services you received!
We look forward to continuing to work with you in the future!
Best Regards
Artovo Team
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